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1.
How can the flexibility of an information architecture in E-Government collaboration arrangements – defined as a set of multi-rational agreements – be achieved, if one acknowledges the fact that the use of ICT may automate the status quo between organizations which work together in a policy chain? Research shows that flexibility cannot be achieved by only looking at technological requirements and agreements. Other agreements should be considered which express multiple (political, legal and economic) design rationalities and values. Moreover, flexibility is also influenced by the structure and dynamics of the power and trustworthiness of the relationships between the organizations involved. This implies that E-Government policies should focus not only on the technical aspects of information exchange infrastructures, but on the politics of collaboration.  相似文献   

2.
Colorado State University Libraries (CSUL) purchased the digitized United States Congressional Serial Set, 1817–1994 and American State Papers (1789–1838) from the Readex Division of NewsBank, Inc. and, once funds and records were available, the accompanying MARC records. The breadth of information found in the Serial Set is described, along with the difficulties in using the print version (incorporated in the literature review, which includes citations of announcements of the digital collections and reviews of the software). The digital version of the Serial Set has its advantages, but there are additional rewards (much greater discovery opportunities) when items in the digital collection are directly accessible from the library catalog. The purchased MARC records, while overall excellent, had problems that needed to be corrected before they were loaded into CSUL's Innovative Interfaces library catalog. Patron access impact was used as a criterion when determining which of the records would be fixed before loading. High impact problems were identified and solutions derived for: multiple 245 (title) fields; 245 s indicator zero with titles beginning with a, an, or the; dollar sign used in text; fixed field date; languages; subject headings; creating proxy URLs; classification numbers; and author authority control (e.g. corporate entries and presidential entry errors).  相似文献   

3.
In a previous study, it was found that 209 of 375 recognized American Indian treaties have been cited in opinions of the United States Supreme Court (Bernholz, 2004). This guide now identifies – through 246 citations from 142 cases between the years 1863 and 2005 – 85 treaties found only in opinions of the lower Federal Court system. In addition, this investigation uncovered another treaty referenced by the Supreme Court. The remaining 80 instruments have not appeared in opinions of the federal courts (4, 5 and 7).  相似文献   

4.
This article highlights the importance of user-centric design in the implementation of e-Government services in a multilevel government setting. It does so by examining the implementation of the ‘Services Directive’, which was adopted in the European Parliament in 2006 and required all member states to set up digital portals named Points of Single Contact (PSC). In this article we evaluate the Dutch PSC, and present the findings of a mystery shopping research in which we contacted 67 municipalities by using the PSC. We describe how the original requirements from the European ‘Service Directive’ have gone lost in translation and that national government, municipalities as well as businesses do not utilize the services as was intended. We propose a user-centric framework for the implementation of eGovernment services in a multi-level polity and conclude the article with specific recommendations to improve the policy process along these lines. We also propose mystery shopping as an evaluation tool for assessing user-centricity in eGovernment implementation.  相似文献   

5.
In 2010 the European Commission (EC) undertook a review of its current Universal Service Obligation (USO) to discuss whether or not broadband should be included in it. In fact, convergence of telephony, internet and media, further market liberalization and rapid technological development in the broadband market challenge the traditional definition of USO and increasingly question its notion of a “basic set of communication services”, which does not include broadband. In this context, the paper looks at the origins, the theoretical arguments for, and the empirical basis of the USO in light of the ongoing debate in the EU, and links these arguments to technological developments and changing demand conditions in European broadband markets. The authors propose that the European Commission should include in its future USO regulation provisions for a wider set of services based on Next Generation Access (NGA) networks rooted in the EC's new regulatory approach. Even if these provisions have not been included in the new USO framework in November 2011 further discussions are needed to account for the new realities of broadband markets in the European Union.  相似文献   

6.
Performance measurement and communicating about it with the broader public is not self-evident if one looks at public services organizations (Hernon, P., 1998. The government performance and results act. Government Information Quarterly, 15: 153–156). In Belgium and the Netherlands, one organization that has been under constant surveillance from its stakeholders is the railroad company. Originally a national public service, it has changed through a European directive to operate in a liberalized transportation market. In this paper, we present the results of a qualitative study into what the Belgian and Dutch railway companies measure about their performance towards travelers, how they measure it, and specifically how they communicate it to their employees and stakeholders. Although we might expect the Dutch railway company (NS) to be more transparent than the Belgian railway company (NMBS/SNCB), in reality the two organizations do not differ that much from each other.  相似文献   

7.
The outgrow index measures to which extent an article outgrows – in terms of citations – the references on which it is based. In this article, three types of time series of outgrow indices and one outgrow index matrix are introduced. Examples of these time series are given illustrating the newly introduced concepts. These time series expand the toolbox for citation analysis by focusing on a specific subnetwork of the global citation network. It is stated that citation analysis has three application areas: information retrieval, research evaluation and structural citation network studies. This contribution is explicitly placed among structural network studies.  相似文献   

8.
The COVID pandemic forced academic libraries to quickly and dramatically adjust their operations. This article explores how marketing in academic libraries was represented in the research and practitioner literature during the pandemic through an examination of articles published between March 2020 and March 2023 as compared to LIS marketing articles published in the three previous years (between March 2017 and February 2020). Marketing was selected as the lens through which to examine library and information science (LIS) articles because marketing strategies and techniques offer powerful insights into how libraries perceive themselves and the communities they serve. The 2017–2020A set included 165 articles, while the 2020B–2023 set contained 93 articles. These articles were inductively coded to identify marketing-related concepts and themes. The most common marketing themes from the per-pandemic article set were marketing strategies and planning, marketing methods, social media, outreach, and engagement. The most common marketing themes from the pandemic article set were social media, marketing strategies and planning, library instruction and orientations, marketing methods, and perceptions of libraries. The categories that experienced the largest levels of change between the two periods were engagement (a reduction of 12.67 % during the pandemic), marketing methods (a reduction of 11.75 % during the pandemic), marketing strategies and planning (a reduction of 10.75 % during the pandemic), outreach (a reduction of 9.11 % during the pandemic), and library instruction and orientations (an increase of 8.44 % during the pandemic). Recommendations for library marketing practice are provided based on this literature analysis including the use of multiple physical and digital communication channels when developing marketing strategies; the importance of continuing to market core operational services, especially during challenging times; the need for libraries to regularly review their engagement methods as the needs and behaviours of users shift; and that there are many ways in which the voice of the user and the effectiveness of library marketing activities may be captured.  相似文献   

9.
10.
By modeling research systems as complex systems we generalize similarity measures used in the literature during the last two decades. We propose to use the mathematical tools developed within the spin-glasses literature to evaluate similarity within systems and between systems in a unified manner. Our measure is based on the ‘overlap’ of disciplinary profiles of a set of research systems and can readily be integrated in the framework of traditional bibliometric profile analysis. The investigation of the distribution of the overlaps provides useful insights on the dynamics of the general system, that is whether it converges toward a unique disciplinary structure or to a differentiated pattern.We illustrate the usefulness of the approach by investigating the dynamics of disciplinary profiles of European countries from 1996 to 2011. We analyze several bibliometric indicators (including publications and citations) of European countries in the 27 Scopus subject categories. We compare the disciplinary profiles of European countries (i) among them; (ii) with respect to the European standard; and (iii) to the World reference.We find that there is a convergence toward a unique European disciplinary profile of the scientific production even if large differences in the scientific profiles still remain. The investigation of the dynamics by year shows that developing countries are converging toward the European model while some developed countries are departing from it.  相似文献   

11.
The objective of this article is to explore the experience of reconciling the strategic information system (IS) management with the radical transition of the Information Technology (IT) infrastructure in Taiwan's Bureau of Foreign Trade (BOFT) between 1998 and 2003. This investigation will be beneficial for the implementation of IT projects, as well as the comprehension of the organizational and managerial issues related to the discontinuity of IT development in office automation. This paper conducts an interpretative approach by means of qualitative methods – namely through participatory observation and in-depth interviews with fourteen informants – to reveal the managerial issues and their implications on the adoption of electronic government (e-Government). Through the method of content analysis, this study reviews the process of decision making, implementation, and other issues emerging as a result of the adoption of new technologies in public authorities, such as the cognition of the employee toward the benefits and effectiveness of IS in public authorities.  相似文献   

12.
For more than 150 years, the United States Government Printing Office (GPO), along with its Federal Depository Library Program (FDLP), has supported an informed citizenry and democracy by ensuring access and preservation to a broad swath of federal government information. This collaborative national public information program between local libraries and the national government, if it is to survive beyond its second century of service, must overcome profound challenges within a rapidly evolving complex of e-government policies and principles. The FDLP can (and must) find a way to serve its traditional values – permanent and public access to government information – that allows for growth and change within the demands of a dynamic electronic environment between the governors and the governed.  相似文献   

13.
In 2008, the type of document “proceedings paper” (PP) was assigned in the WoS database to journal articles which were initially presented at a conference and later adapted for publication in a journal. Since the use of two different labels (“article” and “proceedings paper”) might lead to infer differences in their relevance and/or quality, this paper presents a comparative study of standard journal articles and PP in journals to explore potential differences between them. The study focuses on the Library and Information Science field in the Web of Science database and covers the 1990–2008 period. PP approximately account for 9% of the total number of articles in this field, two-thirds of which are published in monographic issues devoted to conferences, which tend to be concentrated in specific journals. Proceedings papers emerge as an heterogeneous set comprising PP in ordinary issues, similar to standard articles in structure and impact of research; and PP in monographic issues, which seem to be less comprehensive and tend to receive less citations. Faster publication of PP in monographic than in ordinary issues may conceal differences in the review process undergone by either type of paper. The main implications of these results for authors, bibliometricians, journal editors and research evaluators are pointed out.  相似文献   

14.
This research aimed to develop core competencies framework for information professionals of Thai academic libraries in the next decade (2010–2019). The study consisted of two phases, Phase 1- the study of opinions about the roles of Thai academic libraries and information professionals in the next decade (Tanloet & Tuamsuk, 2011) and Phase 2- the development of core competencies framework conducted by using the Delphi technique. This paper presents Phase 2 of the study. The research conceptual framework on core competencies for information professionals was synthesized and adopted from several resources including [Gulati and Raina, 2000] , [Gorman and Corbitt, 2002] , [Abels et?al., 2003] and [Ashcroft, 2004] and University of Nebraska-Lincoln Library (2007). The subject of this small Delphi study included 21 experts from the following three groups: eight instructors of library and information science, eight administrators/practitioners of academic libraries, and five scholars who have had active roles in the library and information professionals. Data were collected in three rounds and analyzed by using the median, mode, and inter-quartile range. Results of the study were concluded and discussed on the three following core competencies for information professionals of Thai academic libraries in the next decade. 1) The Knowledge - consists of eight areas including knowledge of the foundations of information profession, information resources, information and knowledge management, information technology, library and information services, organizational management, research and user studies, and continuing education and lifelong learning. 2) The Skills – consist of 11 skills including user services, information resource management, information technology, marketing, language and communication, team working, analytical thinking, problem solving and decision making, management and planning, teaching and training, conceptual thinking, and knowledge management skills. 3) The personal attributes – consist of seven characteristics including the leadership, service mentality, morals and professional ethics, achievement motivation, accountability, self-management and adaptability.  相似文献   

15.
The study analyzes the U.S. academic library spending, staffing and utilization trends during the “great recession” in the period 2008–2010. These trends are compared to similar trends during the period 1998–2008, one of the most robust economic periods in U.S. history. The data used in the study was from publicly available surveys from the National Center for Education Statistics. In general it was found that for both periods many similar trends persisted and were not significantly affected by macroeconomic conditions, and that U.S. academic libraries cannot be seen as a homogeneous group with similar investment and operating profiles. Between 2008 and 2010, growth among especially small to medium sized libraries has declined; while large libraries continue to expand their investments and grow, particularly in electronic services. The economic collapse that occurred in 2008 and the effects of which are still being distributed through the economy and society are having the same impact on all types and sizes of libraries, as many library trends are not influenced by the economic downturn of the period 2008–2010. The study describes the significant differences in the level and scope of spending, staffing, and utilization by size of library, and how the differences among small and large libraries became more accentuated in the period of the great recession.  相似文献   

16.
Since most activists participating in the recent uprisings in Arab countries have been using social media to an unprecedented extent, public analyst and researchers have rushed to reflect on and explain the phenomena, often attributing a ‘change agency’ to social media as such. This argumentative research collects evidence from literature, recent surveys and focus groups in order to contextualize our understanding of the role of social media and its usage in reshaping the Arab government–citizen relationship: Are the traits of social media significant enough to single them out and discuss their specific impact on the government–citizen relationship? Are we well advised to attribute an ‘agency’ of social media in shaping politics and inducing political change? And in view of the actual use of social media: What are the options of containing emerging ‘destructive’ phenomena and ‘improving’ the government–citizen relationship? Answers are outlined to support contextualized design of social media technology and regulation: (1) Arab citizens basically support democratic concepts; however (2) social media as such do not act and therefore do not ‘create’ e.g. democracy; rather (3) social media enable a new political sphere for Arab citizens, nevertheless challenged by realpolitik; and (4) social media need care taking in terms of shaping political communication and shaping the media itself in order to serve well as mediator among citizens and between citizens and government.  相似文献   

17.
This paper focuses on a fresh and fair way to determine a ranking of science journals according to the “number of citations-to and articles published,” data used by SCI Journal Citation Reports of ISI to determine journal ranking by “impact factor.” Impact is considered a latent variable defined by a set of items (citations and articles published). The theoretical background is Item Response Theory, which suggests that, if we can understand how each item in a set of items operates with an object, then we can estimate a measure for the object. The Rasch model is the most common formulation of that theory. This technique is here applied to the citations and articles published of 62 medical journals (objects) to provide a Rasch measure for these journals which is compared with the current “impact factor” computation.  相似文献   

18.
The TREC 2009 web ad hoc and relevance feedback tasks used a new document collection, the ClueWeb09 dataset, which was crawled from the general web in early 2009. This dataset contains 1 billion web pages, a substantial fraction of which are spam—pages designed to deceive search engines so as to deliver an unwanted payload. We examine the effect of spam on the results of the TREC 2009 web ad hoc and relevance feedback tasks, which used the ClueWeb09 dataset. We show that a simple content-based classifier with minimal training is efficient enough to rank the “spamminess” of every page in the dataset using a standard personal computer in 48 hours, and effective enough to yield significant and substantive improvements in the fixed-cutoff precision (estP10) as well as rank measures (estR-Precision, StatMAP, MAP) of nearly all submitted runs. Moreover, using a set of “honeypot” queries the labeling of training data may be reduced to an entirely automatic process. The results of classical information retrieval methods are particularly enhanced by filtering—from among the worst to among the best.  相似文献   

19.
The aim of this study was to explore the effectiveness of blended learning – the fusion of face-to-face and online learning experiences – to implement an effective and culturally sensitive program of professional development in an Australian university working in a developing country. It sought insight into pertinent pedagogical approaches for staff development across multiple locations including across national boundaries. The project demonstrated how learners can develop new capabilities and approaches by building on existing skills and knowledge as they interact in communities of practice. The immediate purpose was to design and deliver a continuing professional education program to meet the needs of librarians working at RMIT International University Vietnam in the context of the demands of the academic community and in the light of the challenge library staff experienced in seeking to meet explicit and tacit expectations. The project ran from late January to mid December 2010. The research questions were: Is blended learning effective as an approach to continuing professional development when working across cultures in a multinational organization?’ and ‘What contribution do face-to-face and online components make to learning outcomes?’ The methodology used was an action learning approach. A 2009 consultant’s report into the RMIT Vietnam Library established professional developmental needs which were further detailed in February 2010 by the project leader from RMIT University, Melbourne using a skills audit. Workshops in Vietnam, visits to Melbourne by several Vietnam staff members, and an online forum were then delivered. Reflective practice and ongoing input from staff were utilized to form a feedback loop to modify the project timing and approaches as needed. Evaluation included participant feedback on workshops, tracking changes in Library services, a customer survey, a project-end survey of participants’ behavioral changes against learning topics as self-reported, and discussion with participants. The authors were actively involved in the project: Julia Leong as project leader and Loc Nguyen as project champion at the Saigon South Campus. Blended learning was found to be effective in meeting continuing professional developmental needs and in promoting positive changes in library service provision. Online discussions were effective for extending existing knowledge, gaining practical hints, and examining attitudes. Face-to-face workshops and visits were more effective for learning new material in a systematic way. It is recommended that consideration be given to applying the blended learning model used in this project to continuing professional developmental work in similar contexts.  相似文献   

20.
Large-scale outsourcing of information technology in the U.K. public sector – the NHS, the Inland Revenue, and the Department of Social Security over the years – raises a number of critical issues not just for how outsourcing can be conducted in public sector contexts but also about the efficacy of such arrangements in terms of enforcement of democratic values. We argue that marketization's target may well be bureaucracy, but the organizational form is a repository for democratic, civic, and public service values that can be eroded through how outsourcing has been conducted. The call for a reevaluation and the case for a distinctive public services management ethos are made if such values as equality, impartiality, communal good and public service are to be pursued and delivered. Selective outsourcing is revealed as effective – together with much needed rebuilding of internal capabilities – in keeping control of IT destiny, delivering on public service requirements, and managing external supply. The U.K. experience, we suggest, provides salutary learning for public services in other developed economies.  相似文献   

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