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1.
《The Reference Librarian》2013,54(91-92):39-51
Summary

The evolution of electronic sources has had a significant impact on reference collections in libraries, and public library reference collections are no exception.

Evaluating, selecting, and organizing sources to meet the needs of public library users has always been a fundamental role of public librarians. However, now they have the added responsibility of evaluating electronic resources and deciding whether the electronic sources will supplement or replace traditional paper reference sources. Issues of authority, accessibility, cost, comfort, and user education must be carefully weighed during this evaluative process.  相似文献   

2.
《图书馆管理杂志》2013,53(2):85-94
Abstract

Satellite cataloging operations using public services staff trained specifically to complete non-book cataloging are almost nonexistent or are very rarely written about in traditional library literature. A search of the literature provides little or no evidence of their existence. On the surface, they would appear to take more time, effort, and budget outlay to bring up and maintain. There are real advantages as well as some disadvantages to maintaining these operations. There is a risk as public services staff have a primary responsibility to provide public and reference services and very little time to catalog as well as eep up with the changes in cataloging rules and practice. But it can work with planning, organization, and cooperation between the departments and staff involved.  相似文献   

3.
ABSTRACT

This article illustrates the collaboration of three entities- the library, its online system and the authority service vendor-to achieve online authority control in a medium-sized academic library efficiently and cost-effectively. The authority service vendor checks and revises (as needed) the headings of the library's new bibliographic records, providing new authority records for them. Through a separate notification service, the vendor also provides revised authority records for the existing authority file, alerting the library when in-house online maintenance is needed. In this online environment, authority records and bibliographic records are maintained automatically by the vendor authority service. Thus, using various authority heading reports which can be generated by the local online system in conjunction with the notification service, the library concentrates its authority work on the elimination or correction of obsolete headings. The authority vendor services are effective and reduce the cost of maintaining the online catalog. Ultimately, accurate standardized headings enhance the ease and effectiveness of online searching and retrieval for all who consult the library's catalog.  相似文献   

4.
Abstract

The creation and the maintenance of three (name, title and subject headings) authority files in the Central Library of Aristotle University of Thessaloniki, Greece, is discussed. The reasons for establishing bilingual (Greek and English) authority files are explained, and the necessary modifications of the AACR2 Rules, which were imperative for the establishment of bilingual headings in the authority files, are represented. The benefits of an OPAC that uses bilingual authority files, which allow one to search in two languages, are described.  相似文献   

5.
《The Reference Librarian》2013,54(69-70):363-378
Summary

International adult learners are a growing patron constituency. They share a number of common characteristics, notably their unfamiliarity with many library services. In addition, barriers such as language and communication differences as well as functional issues present challenges to effective service. Libraries can better meet the needs of International Adult Learners by determining what their needs are. In so doing they will be able to provide better programming and improve library instruction. In addition, libraries can partner with other community agencies and institutions to improve service for International Adult Learners. Staff training should also be undertaken to improve the ability of library personnel to interact with this particular user group.  相似文献   

6.
Abstract

Mozilla's Firefox web browser is well-known among developers for its functionality and extensibility. Now, with a market share of more than 8 percent, Firefox is becoming more popular with library users and offers opportunity to increase access to library tools through browser plugins. This tutorial explains how to integrate the library catalog into the Firefox search bar. Step-by-step instructions are provided for interpreting your library catalog's URL structure, building an XML file that will control how the search box functions when your search is selected, creating an icon, and testing the new search tool. This tutorial is appropriate for beginning to intermediate users.  相似文献   

7.
《资料收集管理》2013,38(4):31-42
Abstract

For decades libraries have created subject guides to assist users in navigating their collections. These guides are universally accepted as a core library product of high value across all user groups. No longer confined to paper stashed in kiosks and on counter tops, subject guides are now available online from library Web sites and often emphasize and link to other Web resources. Typically, a link on the library's home page directs users to a Subject Guide List which offers active links to the topical guides. But are these links and listings sufficient to attract users? This article describes the results of a study to catalog selected subject guides on U.S. and British History and analyze usage statistics before and after cataloging. It appears that the library catalog is effective at exposing subject guides and should be considered an additional point of access amidst a growing number of discovery mechanisms.  相似文献   

8.
《The Reference Librarian》2013,54(83-84):131-144
SUMMARY

In these times of extraordinary development in information and communication technologies (ICT) many new tools and services, and traditional tools, such as the catalog, could be developed or enhanced by librarians to effectively support the academic community in teaching and learning. This paper will discuss how social interaction between technical and public service librarians could enhance library services to the academic faculty and students during these demanding times of technologies and information overload. The paper will also point out that the team approach to library services can improve social interaction between librarians when the perpetuation of the traditional academic organizational model is not efficient enough for the faculty and students' need-driven use of information. Rapid changes resulting from ICT demand constant social interaction that would be facilitated by establishing working teams for specific tasks.  相似文献   

9.
ABSTRACT

Although there is a proliferation of information available on the Web, and law professors, students, and other users have a variety of channels to locate information and complete their research activities, the law library catalog still remains an important source for offering users access to information that has been evaluated and cataloged by experts. The usability of the catalog needs to be effectively measured before any necessary improvements can be made. This study was undertaken to investigate the information retrieval patterns of users of the Rutgers Law Library Online Public Access Catalog and to develop the catalog into a more effective search tool for these users. This study used an experimental approach to measure the usability of our catalog by analyzing the transaction logs from the OPAC system and the results from Google Analytics. The findings provided not only important information on user demographics and their computer systems, but also more insight on the search behaviors of users. The specific findings included the following:
  1. As a Web-analytic tool Google Analytics provided extensive information on the OPAC and the navigational behaviors of users.

  2. Fifty-eight percent of our users visited the Web site regularly.

  3. The most popular search method, which was employed by 37% of our users, was by title.

  4. Most patrons used computer systems with a high resolution and color depth monitor and visited the catalog Web site with a high-speed Internet connection.

  5. Suggestions were made by the authors to improve the users’ search experience of the catalog Web site.

This study is significant to libraries with Web catalogs because it demonstrates the potential value of using Google Analytics as a Web analytics tool in combination with the OPAC transaction logs to measure catalog usability.  相似文献   

10.
Abstract

Laws for public library service were well established in Czechoslovakia before its split into the Czech Republic and Slovakia in 1993. The transfer of authority over public libraries from the central government to the local regions and municipalities after 1989 caused much confusion, especially since many library buildings were reclaimed by the owners from whom they had been confiscated by the Communists. The number of libraries in the country has declined since 1989. The shift of publishers to free market conditions meant not only that much “entertainment” literature was published, but also that the price of books was driven up. Library services have changed to meet the new social conditions: there are improved services for business and for the handicapped.  相似文献   

11.
ABSTRACT

Advertisements for public library directors can reflect the evolution of the public library environment as libraries adapt to changes related to funding and technology. No study has examined whether the skills and attributes desired of public library directors have changed over time and whether they are associated with the characteristics of management or leadership. Content analysis of public library director job advertisements from 2000–2011 revealed a closer association with management than leadership traits and an omission of characteristics like advocating, fundraising, being politically savvy, and having a vision needed to position the public library as an essential resource to stakeholders.  相似文献   

12.
《The Reference Librarian》2013,54(75-76):265-278
Summary

Problem/difficult patron incidents that occur in libraries are on the rise. Library administrators and library employees have attempted to decrease the number of incidents by providing staff training and formulating policies and rules to control the situation. The purpose of this article is to share the proactive steps that the Education and Behavioral Sciences Library, Penn State University Libraries, took to prevent or decrease the incidences of difficult patrons as the library prepares to relocate. The focus was on assisting the frontline staff members, who work on the reference desk, to acquire the competencies they need to provide consistent quality reference services to patrons, and to reduce incidences of unsatisfied, difficult, and problem patrons.  相似文献   

13.
Abstract

Administering special collections within an academic branch library presents challenges in the areas of public services, collection management, facilities planning, and staffing. In art and architecture libraries, special collections can include a variety of materials such as rare books, trade catalogs, builder's guides, graphic and visual materials, artists' books, archival records in many formats, and files of ephemera. Public service issues relating to the administration of special collections housed in an architecture branch library (and its off-site repositories) will be addressed. Collection care and access services will be examined in light of recent technologies.  相似文献   

14.
《期刊图书馆员》2013,64(3-4):85-92
Online public access catalogs (OPACS) enable the user to search a library's holdings in ways never before possible and to know the status of the desired items before going to the shelf. Serials constitute an important part of a library's collection. Holdings information is a necessary adjunct to bibliographic information. The online catalog of the future will give access to serial literature beyond that held by a library. As users become accustomed to the OPAC's capabilities their expectations for access to information will rise. Libraries should be aware of the factors to be considered when incorporating serials information into an online catalog. They must make decisions on what information their users need and what form of access and display will best meet that need.  相似文献   

15.
ABSTRACT

As staffing models evolve for academic library service points, online chat reference services require strategic analysis to improve efficiency and effectiveness. This paper will examine the perception of chat reference before and after staffing changes from faculty librarians, staff, and graduate assistants to non-MLIS library professionals and graduate assistants at Florida State University’s a large, public research university library. Our survey explores satisfaction levels and perception of both patrons and library personnel before and after the staffing change.

Our analysis of 197 patron survey results determined that patrons are equally satisfied with non-librarian provision of chat reference services and found chat interactions to be comparable in quality and timeliness to chats staffed by librarians. Our research into staffer survey results revealed a slight decrease in satisfaction with operation of the service, notably in terms of confidence after the staffing transition even though this was not reflected in the patron satisfaction levels. This assessment indicates that library workers are equally as competent in staffing chat reference services as librarians from patron perspectives. As academic libraries continue to measure the value of staffing service desks with librarians, this study will provide relevant insight into how patrons and staffers are affected by changes in staffing models.  相似文献   

16.
《The Reference Librarian》2013,54(95-96):37-51
Abstract

At Penn State, a “Tell Us What You Think” user feedback button on the Libraries home page provided a convenient mechanism for users to respond to our system migration and the changes they saw in The CAT, our library catalog. The immediate impact of the new system on our users was dramatic, and included strong criticism from a small, but vocal, minority. Within a few months, however, the complaints and comments about the new catalog moderated and the majority of the e-mail traffic coming into the library switched into questions about library services and requests for assistance.  相似文献   

17.
ABSTRACT

As libraries continue to acquire, catalog, and preserve paper-based collections, and the early promise of digital technologies to put everything online has not yet been fully realized, the need to physically retain little used analog collections has intensified. Thus a growing trend in the field of academic and public libraries is an increased awareness of the importance of remote storage facilities (RSF). A recent American Library Association meeting featured speakers who were involved with such a facility. The speakers offered tips and hints on surviving and even thriving in one successfully. The authors of this article hope that by documenting the highlights of these presentations, other librarians and staff in the planning, construction, or implementation phase of a RSF will be better prepared for the challenges and difficulties they will face when trying to provide access to and physically maintain a collection geographically distant from their main library.  相似文献   

18.
赵捷  贾君枝 《图书情报工作》2017,61(22):134-139
[目的/意义]名称规范档在书目数据库中对书目记录的检索点进行规范化校验,通过实现标目的一致性,达到检索效率提升、目录汇集的目的。分析国外名称规范档的最新研究进展及实践,以期为中文名称规范档的发展研究提供借鉴。[方法/过程]通过对当前中文名称规范档建设存在的问题进行客观分析,结合国外名称规范档的研究进展及实践,提出中文名称规范档的建设发展方向。[结果/结论]当前中文名称规范档的建设存在着数据规模小、数据完全性差、数据共享性低问题,从国外名称规范档的发展看出,其不再局限于图书馆内部建设,开始向合作共建共享发展,规范数据不再面向OPAC系统,向开放互联发展。因此中文名称规范档的建设可从共建共享、构建新模型与规则、提升质量方面着手,发挥中文名称规范档在网络环境下的规范控制作用。  相似文献   

19.
ABSTRACT

We developed a project utilizing the local form/genre heading, “property data,” and specific subheadings to help chemists, engineers, and those librarians assisting them to more easily locate library resources containing chemical and physical properties of substances. This article describes the project and examines possibilities for improving access to physical sciences literature in relation to Library of Congress Subject Headings and ongoing developments in authority records for form/genre terms. It also introduces functionality of such headings in the new “next generation” catalogs.  相似文献   

20.
《Public Library Quarterly》2013,32(3-4):99-109
ABSTRACT

Research indicates that there is surprisingly little difference in reading gains between children from high-and low-income families during the school year. Rather, the difference is what happens in the summer. Children from high-income families make better progress in reading over the summer, and over time the summer advantage can account for social-class differences in reading achievement. There is a simple explanation for this difference: Children from high-income families read more over the summer, and they read more because they have more access to books, not only at home but outside the home as well. Studies show that public libraries offer inferior collections and services to children of poverty. An obvious way to increase access to books over the summer is to improve public library services.  相似文献   

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