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1.
Pradeepa Wijetunge 《International Information and Library Review》2012,44(4):212-223
Sri Lanka has a long history and culture of storytelling but the use of stories for transferring tacit knowledge is absent. This paper is the first to examine the application of orgnisational stories as a method of tacit-knowledge transfer management tool in the library domain.The study had two objectives; 1) To explore the potential of storytelling to transfer tacit knowledge from the Librarian to the junior executives. 2) To examine whether captured stories serve the pursuit of knowledge by the junior executives. Two research questions were formulated to achieve these objectives. The first research question (RQ1) How can the tacit knowledge of a retiring senior executive be captured through stories? was framed and addressed to achieve objective one and the second research question (RQ2) Can the captured “stories of work” benefit knowledge workers in their pursuit of tacit knowledge? was framed and addressed to achieve objective two. The study was based on primary data collected from the Librarian and executive staff of the Library by means of two Interview Schedules and the entire study was underpinned by an extensive review of research literature related to organizational storytelling. Qualitative as well as quantitative methods were used to analysis and interpretation data.The findings of the study proved in response to RQ1 that organizational stories can be captured using a six-step process and a story capturing model which could be used by the other researcher emerged from the research. Nevertheless, findings also established that the comprehensiveness of the tacit knowledge that could be captured through stories would depend on the degree of confidentiality of the contents of the stories. Therefore all stories could not be recorded as they are told. Responding to RQ2 the findings proved that, captured “stories of work” can be used for the benefit of knowledge workers in their pursuit of tacit knowledge.Based on these findings it was recommended that, the library should take initiatives to exploit the already prevailing habit of organizational storytelling in the library as a method of transferring tacit knowledge in a deliberated manner and for this several activities were recommended.The findings were based only on a single case, in a single organization carried out during a six-month period, within the boundaries of a specific organizational and social culture. Therefore additional case studies would be necessary to test the validity and reliability of the story capturing model.This research is the first of its kind carried out in the library domain of Sri Lanka. Therefore it provides significant insights on which future researchers can build their studies. 相似文献
2.
馆员隐性知识是图书馆的宝贵资源。馆员隐性知识在图书馆内的共享会极大提高图书馆的核心竞争力。阐述了图书馆员隐性知识的含义及具体表现,分析了目前馆员隐性知识管理中存在的障碍,提出了图书馆实施馆员隐性知识管理的有效策略。 相似文献
3.
《The Reference Librarian》2013,54(57):227-238
Abstract The Reference Librarian is delighted to wel come the sage of government documents as a regular columnist. Joe Morehead has the rare combination of wisdom, knowledge and wit so rarely found in the library world He is by now an institution, and about as well known and respected as anyone involved with the finer points of teaching. And for those who are unfamiliar with Joe, the following will serve as background: Morehead is the author of Introduction to United States Government Information Sources (Libraries Unlimited, 1996), now in its 5th edition. He has contributed articles and columns to several professional journals, among them RQ, the Journal of Government Information, Government Information Quarterly, The Serials Librarian, and Documents to the People. He was the 1996 recipient of the Isadore Gilbert Mudge-R.R. Bowker Award given by the Reference and Adult Services Division of the American Library Association. 相似文献
4.
The departure of colleagues with a long tenure at a library, whether planned or unplanned, can be devastating for the organization. A review of the literature reveals that terminology for discussing this issue is inexact, but that “knowledge transfer” with a particular focus on “tacit knowledge” and “institutional memory” are useful terms. Library leadership needs to plan for effective knowledge transfer early, ensuring that explicit knowledge is maintained consistently in easily accessible forms, and that tacit knowledge is transferred through methods such as phased retirement, cross-training, and storytelling. The study conducted here illuminates these issues, but further work is needed to determine the next steps. 相似文献
5.
论图书馆员隐性知识的挖掘策略 总被引：9，自引：1，他引：9
本文探讨了图书馆员隐性知识在图书馆中的重要性，分析了图书馆员隐性知识的结构，提出了报酬激励、组织文化、知识共享机制、以知识为根基的组织结构和科学的创新激励机制等图书馆员隐性知识挖掘策略，以充分挖掘图书馆员的隐性知识。 相似文献
6.
Abstract This paper addresses the issue of library qualifications for top library positions. It details the chronology of the appointment of Hawaii's Deputy State Librarian without library background and his ultimate “demotion” under controversy. Also covered is Congressman Major Owens' Bill: HR 683 of the 100th U.S. Congress which would require library qualifications for the Librarian of Congress. 相似文献
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8.
John Southall 《New Review of Academic Librarianship》2017,23(2-3):303-322
ABSTRACTThis article outlines the involvement of the Bodleian Libraries at the University of Oxford in developing new services for research data management. It offers reflections on what such additional support means for academic librarians, specifically considering support offered by subject consultants and a series of research data management (RDM) training workshops. The need to reshape library roles, teams and collections to accommodate developments in support for research data and its management is discussed. Additional actions being carried out within the Bodleian Libraries to help further meet these needs are outlined and include the development of the role of a Data Librarian and engagement of a network of librarians with this expanding area of professional knowledge. This review of what has been achieved so far provides fellow practitioners with valuable lessons and pointers to consider when reviewing the support required within their own institutions. 相似文献
9.
《图书馆管理杂志》2012,52(8):699-715
ABSTRACT In a lively point/counterpoint format, the authors discuss issues of library technology from two perspectives: that of a library administrator and that of an Emerging Technologies Librarian. Rather than providing an artificial sense of closure, this article is designed to highlight differing positions on these issues, inviting libraries to use these conflicting viewpoints as tools to aid them in finding the solutions that best fit their unique situation. 相似文献
10.
《图书馆管理杂志》2013,53(3-4):507-529
11.
《Public Services Quarterly》2013,9(2-3):69-84
Abstract At Valparaiso University's main library, the Christopher Center for Library and Information Resources (formerly the Moellering Library), student employees are an integral part of day-to-day operations. Students work at the reference desk and must be able to handle reference questions. Since the fall 2000 semester, the Reference Services Librarian has been creating a training program for the student assistants, consisting of an initial training period and a series of quizzes combined with review sessions. Student assistants are also indispensable in Instruction Services. These students are charged with library web site and instruction materials' updates. Methods, lessons learned throughout the process, and quiz questions are used to illustrate the development of the training program. Student performance evaluations and feedback are positive. 相似文献
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13.
W.M.K. Wijetunga 《亚洲交流杂志》2013,23(2):92-118
Sri Lanka has practised elective politics of varying degrees for almost a century, and with adult universal franchise since 1930. During this period the mass media have played their role, at times controversial, in trying to influence elective politics. With multi‐party democracy, the tempo of elective politics has intensified, and it has been matched by greater proliferation, sophistication, and broader ownership of the media, TV in particular. The emergence of the independent weeklies or tabloids has added a new dimension to the scene. This article attempts to place in a historical and critical perspective the nature and the complexities of the nexus between the mass media and the electoral process in Sri Lanka, with a focus on the elections in 1994. 相似文献
14.
Kanishka KarunasenaAuthor Vitae Hepu Deng Author Vitae 《Government Information Quarterly》2012,29(1):76-84
This paper aims to identify the critical factors for evaluating the public value of e-government in Sri Lanka from the perspective of the delivery of public services and the efficiency of public organizations. To fulfill these aims of the study, a conceptual framework is developed based on a comprehensive review of the related literature by considering the delivery of public services and the efficiency of public organizations. With the collected survey data from Sri Lanka, the conceptual framework is empirically tested and validated by performing a confirmatory factor analysis using structural equation modeling. The study shows that the delivery of quality information and services, user-orientation of information and services, efficiency and responsiveness of public organizations, and contributions of public organizations to the environmental sustainability are the critical factors for evaluating the public value of e-government in Sri Lanka. As the first study in examining the critical factors for evaluating the public value of e-government in Sri Lanka, the findings of the study would be of practical significance to the continuous development of e-government in Sri Lanka and other countries in the world. 相似文献
15.
Mellanye Lackey Susan Swogger Kathleen A. McGraw 《Journal of the Medical Library Association》2014,102(2):92-95
This paper describes how a large, academic health sciences library built capacity for supporting global health at its university and discusses related outcomes. Lean budgets require prioritization and organizational strategy. A committee, with leadership responsibilities assigned to one librarian, guided strategic planning and the pursuit of collaborative, global health outreach activities. A website features case studies and videos of user stories to promote how library partnerships successfully contributed to global health projects. Collaborative partnerships were formed through outreach activities and from follow-up to reference questions. The committee and a librarian''s dedicated time established the library''s commitment to help the university carry out its ambitious global agenda. 相似文献
16.
《Public Services Quarterly》2013,9(2-3):127-142
Abstract The University of Texas at Arlington's Library began using an online chat reference in 2002. The service, called Collaborative Digital Reference Service, later became “Ask a Librarian.” Slightly over one year later, the library joined the University of Texas System's “Ask a Librarian” service. Both services are powered by software suite called QuestionPoint. In May 2003 and May 2004, the library's reference staff shared their views towards this new reference tool by completing a questionnaire. Statistics and staff members' responses are analyzed in this study. 相似文献
17.
J. Kevin Barge 《Communication Studies》2013,64(1):106-127
An antenarrative approach to organizational communication acknowledges the fragmented, collective, situated, and performative nature of organizational stories and storytelling. Adopting an antenarrative approach to managerial practice focuses our attention on the ways individuals manage the multi‐voiced nonlinear character of organizfitional life. Antenarrative theory and its significance for managerial practice is overviewed followed by an explication of how an organizational consultancy firm has developed systemic story making as a core practice for managing the multiple, often conflicting stories comprising organizational experience. Systemic story making raises significant issues regarding how antenarrative theory may consider the relationships among stories, inquiry, and change. 相似文献
18.
Human Library开创图书馆个体隐性知识管理新模式 总被引：4，自引：0，他引：4
19.
Stefano Gambari 《Cataloging & classification quarterly》2013,51(5-6):455-486
AbstractThis article deals with the figure of Antonio Panizzi, considered as an Italian patriot and English librarian. It highlights the constant attention he devoted to the Italian political events throughout his life: from his arrival in London (1823) as a political exile, to his informal ambassador in United Kingdom, a role that allowed him to lobby the political class and the press on behalf of the cause of Italian patriots forced in the prisons of Kingdom of the Two Sicilies. The article describes the multifaceted library activity carried out by Panizzi at the British Library, of which he became Principal Librarian in 1856. Panizzi is considered to be the first Promethean Librarian of the 19th century, a great reformer with new ideas on library services, innovative methodologies, and working practices in librarianship. Panizzi rigorously carried out the activity of librarian at the British Library without ever forgetting the need for a free, unified, and democratic Italian state. 相似文献
20.
《图书馆管理杂志》2013,53(3-4):199-212
Summary Recent research findings have documented the relationship between fostering diversity in organizations and overall organizational success. From the perspective of the library administrator, it is incumbent upon those in library and information science education to provide instruction and an academic environment, which facilitates learning about diversity among those who will be expected to contribute to the success of their employing organizations. However, there are difficulties associated with communication and instruction about issues such as diversity, race and gender. The scholarship associated with communication theory provides a worthwhile basis for understanding the nature of these difficulties and for identifying factors to consider in enhancing that instruction in better preparing graduates. 相似文献