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1.
Sri Lanka has a long history and culture of storytelling but the use of stories for transferring tacit knowledge is absent. This paper is the first to examine the application of orgnisational stories as a method of tacit-knowledge transfer management tool in the library domain.

The study had two objectives; 1) To explore the potential of storytelling to transfer tacit knowledge from the Librarian to the junior executives. 2) To examine whether captured stories serve the pursuit of knowledge by the junior executives. Two research questions were formulated to achieve these objectives. The first research question (RQ1) How can the tacit knowledge of a retiring senior executive be captured through stories? was framed and addressed to achieve objective one and the second research question (RQ2) Can the captured “stories of work” benefit knowledge workers in their pursuit of tacit knowledge? was framed and addressed to achieve objective two. The study was based on primary data collected from the Librarian and executive staff of the Library by means of two Interview Schedules and the entire study was underpinned by an extensive review of research literature related to organizational storytelling. Qualitative as well as quantitative methods were used to analysis and interpretation data.

The findings of the study proved in response to RQ1 that organizational stories can be captured using a six-step process and a story capturing model which could be used by the other researcher emerged from the research. Nevertheless, findings also established that the comprehensiveness of the tacit knowledge that could be captured through stories would depend on the degree of confidentiality of the contents of the stories. Therefore all stories could not be recorded as they are told. Responding to RQ2 the findings proved that, captured “stories of work” can be used for the benefit of knowledge workers in their pursuit of tacit knowledge.

Based on these findings it was recommended that, the library should take initiatives to exploit the already prevailing habit of organizational storytelling in the library as a method of transferring tacit knowledge in a deliberated manner and for this several activities were recommended.

The findings were based only on a single case, in a single organization carried out during a six-month period, within the boundaries of a specific organizational and social culture. Therefore additional case studies would be necessary to test the validity and reliability of the story capturing model.

This research is the first of its kind carried out in the library domain of Sri Lanka. Therefore it provides significant insights on which future researchers can build their studies.  相似文献   

2.
馆员隐性知识是图书馆的宝贵资源。馆员隐性知识在图书馆内的共享会极大提高图书馆的核心竞争力。阐述了图书馆员隐性知识的含义及具体表现,分析了目前馆员隐性知识管理中存在的障碍,提出了图书馆实施馆员隐性知识管理的有效策略。  相似文献   

3.
This five-country study examined the extent to which the news coverage of the Iraq war by newspapers from India, Sri Lanka, Indonesia, and the Philippines and by one news agency from Pakistan is framed according to the principles of war/peace journalism outlined by Johan Galtung. The findings, based on a content analysis of 442 stories from eight newspapers, suggest a slight peace journalism framing. Two important factors shaping the news framing of the conflict and support for the war and for the protagonists in the war (Americans/British vs. Iraqis) are religion and sourcing. Newspapers from the non-Muslim countries, except the Philippines, have a stronger war journalism framing, and are more supportive of the war and of the Americans/British than the newspapers from the Muslim countries, which are more supportive of the Iraqis. Stories produced by foreign wire services have a stronger war journalism framing, and show more support for the war and for the Americans/British than stories written by the newspapers’ own correspondents.  相似文献   

4.
The departure of colleagues with a long tenure at a library, whether planned or unplanned, can be devastating for the organization. A review of the literature reveals that terminology for discussing this issue is inexact, but that “knowledge transfer” with a particular focus on “tacit knowledge” and “institutional memory” are useful terms. Library leadership needs to plan for effective knowledge transfer early, ensuring that explicit knowledge is maintained consistently in easily accessible forms, and that tacit knowledge is transferred through methods such as phased retirement, cross-training, and storytelling. The study conducted here illuminates these issues, but further work is needed to determine the next steps.  相似文献   

5.
论图书馆员隐性知识的挖掘策略   总被引:9,自引:1,他引:9  
本文探讨了图书馆员隐性知识在图书馆中的重要性,分析了图书馆员隐性知识的结构,提出了报酬激励、组织文化、知识共享机制、以知识为根基的组织结构和科学的创新激励机制等图书馆员隐性知识挖掘策略,以充分挖掘图书馆员的隐性知识。  相似文献   

6.
《The Reference Librarian》2013,54(57):227-238
Abstract

The Reference Librarian is delighted to wel come the sage of government documents as a regular columnist. Joe Morehead has the rare combination of wisdom, knowledge and wit so rarely found in the library world He is by now an institution, and about as well known and respected as anyone involved with the finer points of teaching. And for those who are unfamiliar with Joe, the following will serve as background: Morehead is the author of Introduction to United States Government Information Sources (Libraries Unlimited, 1996), now in its 5th edition. He has contributed articles and columns to several professional journals, among them RQ, the Journal of Government Information, Government Information Quarterly, The Serials Librarian, and Documents to the People. He was the 1996 recipient of the Isadore Gilbert Mudge-R.R. Bowker Award given by the Reference and Adult Services Division of the American Library Association.  相似文献   

7.
This article describes a study conducted in York County, Pennsylvania, on its countywide library system framed within the context of the statewide “Reimaging Libraries” Get Storied initiative, developed and marketed by organizational story consultant, Michael Margolis. Understood as an essential aspect of culture re-imaging and change, narratives were collected from library personnel by undergraduate students at Pennsylvania State University-York as part of a service-learning initiative (directed by the first author). Working closely with the library district consultant (second author), we assess the success of the initiative and make some recommendations for culture reimaging through the practice of storytelling.  相似文献   

8.
影响图书馆隐性知识转移的因素及分析   总被引:4,自引:0,他引:4  
介绍图书馆隐性知识及图书馆个体隐性知识和集体隐性知识的涵义,并论述图书馆个体隐性知识和集体隐性知识的积累、转移过程。运用现代博弈论来理解馆员不可能自觉地进行隐性知识转移的行为。通过分析参与转移的馆员素质及馆员对隐性知识转移的认识和图书馆运作的体制和机制等方面,探讨影响图书馆隐性知识积累与转移的主要因素。  相似文献   

9.
This paper aims to identify the critical factors for evaluating the public value of e-government in Sri Lanka from the perspective of the delivery of public services and the efficiency of public organizations. To fulfill these aims of the study, a conceptual framework is developed based on a comprehensive review of the related literature by considering the delivery of public services and the efficiency of public organizations. With the collected survey data from Sri Lanka, the conceptual framework is empirically tested and validated by performing a confirmatory factor analysis using structural equation modeling. The study shows that the delivery of quality information and services, user-orientation of information and services, efficiency and responsiveness of public organizations, and contributions of public organizations to the environmental sustainability are the critical factors for evaluating the public value of e-government in Sri Lanka. As the first study in examining the critical factors for evaluating the public value of e-government in Sri Lanka, the findings of the study would be of practical significance to the continuous development of e-government in Sri Lanka and other countries in the world.  相似文献   

10.
An antenarrative approach to organizational communication acknowledges the fragmented, collective, situated, and performative nature of organizational stories and storytelling. Adopting an antenarrative approach to managerial practice focuses our attention on the ways individuals manage the multi‐voiced nonlinear character of organizfitional life. Antenarrative theory and its significance for managerial practice is overviewed followed by an explication of how an organizational consultancy firm has developed systemic story making as a core practice for managing the multiple, often conflicting stories comprising organizational experience. Systemic story making raises significant issues regarding how antenarrative theory may consider the relationships among stories, inquiry, and change.  相似文献   

11.
Human Library开创图书馆个体隐性知识管理新模式   总被引:4,自引:0,他引:4  
针对图书馆个体隐性知识管理问题,引入国外“真人图书馆”理念,从深度会谈、真人书筛选、非正式学习、借阅制度等方面阐述真人图书馆在个体隐性知识转移上的优势,同时结合其在隐性知识价值凸显和创新上的优势,探讨真人图书馆在图书馆个体隐性知识管理中的价值,得出真人图书馆开创图书馆个体隐性知识管理新模式的结论,以期达到推广真人图书馆、创新图书馆知识服务模式、提高图书馆知识服务水平的目的。  相似文献   

12.
13.
图书馆隐性知识管理探索   总被引:14,自引:0,他引:14  
曾湘琼 《图书馆》2006,(1):80-83
隐性知识是图书馆一个亟待挖掘的宝藏。文章阐述了图书馆隐性知识管理的意义、当前图书馆隐性知识管理中存在的障碍,并从宏观和微观两个方面探讨了图书馆隐性知识的有效管理。  相似文献   

14.
浅谈隐性知识与图书馆工作   总被引:8,自引:0,他引:8  
孙林山 《图书馆论坛》2005,25(3):59-61,58
简析了隐性知识的概念及性质特征,以及隐性知识对图书馆工作的影响和作用,认为要做好图书馆工作,必须注重馆员隐性知识的积累,提出了图书馆工作隐性知识获取和传递的方式。  相似文献   

15.
在图书馆显性知识共享中,图书馆获取著作权人的授权,依据约定的方式传播与共享作品知识,就不会侵犯著作权人的发行权和信息网络传播权;依据合理使用的四要素规则,引用作品知识才不会侵犯作者的署名权。在图书馆隐性知识共享中,从隐性到隐性知识共享方式不会有侵权争议;从隐性到显性知识共享的方式中,图书馆必须恪守只有注入"独创性"成分,才能有效控制侵权行为发生。  相似文献   

16.
图书馆隐性知识共享的障碍及对策研究   总被引:1,自引:0,他引:1  
本文通过对图书馆隐性知识及隐性知识共享的障碍分析,提出图书馆隐性知识共享的对策及建议.  相似文献   

17.
This study expands on the work in operationalizing Johan Galtung's classification of peace journalism and war journalism by describing and comparing the news coverage of three Asian conflicts—India and Pakistan's dispute over Kashmir, the Tamil Tigers movement in Sri Lanka, and the Indonesian civil wars in Aceh and Maluku. By including vernacular newspapers in the analysis, this study adds to a research locus that has largely been ignored. A content analysis of 1,973 stories from 16 English-language and vernacular newspapers suggests that, overall, peace journalism as an alternative to traditional war reporting is subject to a body of structural limitations that have not been previously addressed. Media and institutional constraints in the form of story characteristics such as language, story type, and production source as well as contextual variables such as a conflict's length and intensity shape the patterns of war/peace journalism framing. The findings suggest that structural changes are needed for peace journalism to evolve into a viable, mainstream approach to news coverage of war and conflict.  相似文献   

18.
Dr. Stephanie Havron Rollins, Instruction Coordinator, and Ed Cherry, Systems Librarian at Samford University, presented the results of their research that measured the use of library electronic resources and academic success as defined by a higher grade point average (GPA). They presented statistics on student database log-ins by college, department, and major; student log-ins by level, class, and gender; and student undergraduate GPA by department and class. Research implications were discussed along with future research ideas. Their findings demonstrate to library stakeholders the impact that the library has on student success.  相似文献   

19.
图书馆隐性知识转移是图书馆知识管理的重要组成部分,博客自由开放的精神符合图书馆知识转移的本质。基于博客的隐性知识转移模式有自己独特的特点和优势,结合图书馆传统隐性知识转移流程,图书馆可以构建由不同类型博客组成的隐性知识转移模型。  相似文献   

20.
理解图书馆空间服务需要以系统的理论研究成果为支撑。目前学术界基于“场所—公共场所—第三空间—知识情境—公共知识空间”的逻辑脉络,研究确定了图书馆空间的理论基础,我们需要以显性知识和隐性知识分类理论、建构主义知识观和知识螺旋理论为主要内容的知识建构理论相结合所形成的理论集合来理解图书馆空间服务。  相似文献   

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