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1.
通过对图书馆内部沟通的几个主要影响因素进行分析,从个体、部门、组织三个层面入手,指出图书馆内部沟通的主要方式;从培育图书馆内部沟通机制、提供有效的沟通途径、建立完善的沟通体系、增强内部垂直沟通、设立内部诉求渠道等五个方面阐述图书馆内部沟通策略。  相似文献   

2.
通过对图书馆内部沟通的几个主要影响因素进行分析,从个体、部门、组织三个层面入手,指出图书馆内部沟通的主要方式;从培育图书馆内部沟通机制、提供有效的沟通途径、建立完善的沟通体系、增强内部垂直沟通、设立内部诉求渠道等五个方面阐述图书馆内部沟通策略。  相似文献   

3.
从图书馆沟通重要性认识出发,对有效沟通的益处和不良后果进行比较以及最佳沟通方式的选择,分析影响图书馆沟通的因素,并提出几点建议。  相似文献   

4.
本文介绍了沟通的涵义及其基本模式,从知识提供者、知识接收者、沟通双方个体因素、信任、沟通方式、知识地图、组织因素以及信息技术等方面分析了组织内知识共享中的沟通障碍以及产生的原因。  相似文献   

5.
管理沟通是高校图书馆管理的重要内容,涉及内部沟通环境、沟通主体、沟通媒介与渠道、沟通障碍等问题.通过从人力资源管理职能的角度对高校图书馆组织内部沟通体系进行的分析可知,高校图书馆内部管理沟通体系的构成要素主要包括:信息管理系统;协作系统;评估系统.三个子系统在一定的沟通氛围和组织文化背景下互相依赖、互相协作,共同促进图书馆内部管理沟通的有效性.  相似文献   

6.
随着新闻活动对社会生活的深度介入,舆论监督类的新闻采访遭到拒绝的事件屡屡发生。本文以新闻栏目《百姓视点》为例,从沟通层面探析如何发现问题、寻求答案、争取满意解决的三步走办法,把舆论监督栏目办成营造和谐社会的"政府放心、百姓满意"的名牌栏目。  相似文献   

7.
基于社会学习理论,构建消费者在线沟通模型,研究电子商务中在线沟通的驱动因素和在线沟通促进顾客购买的作用机理,并讨论在线沟通的分类。在C2C电子商务背景下,从淘宝论坛(bbs.taobao.com)上调查数据并采用结构方程加以分析,研究表明,电子商务中的在线沟通可以分为顾客与销售人员沟通和与社会网络成员沟通两类。顾客与销售人员沟通能直接获取购买信息,尤其是网站缺乏趣味性的情况下,顾客更愿意采用沟通的方式获取信息;顾客与社会网络成员沟通可以获取更全面的购买信息,同样能起到促进购买的作用。在线沟通能有效降低顾客购买决策中的不确定性以促进购买。  相似文献   

8.
沟通是社会互动中最重要、最频繁也是无所不在的互动机制,对于政府危机管理而言,沟通更有其特殊的重要作用。政府在危机管理的过程中,注重沟通策略和技巧的运用,对民众提高危机意识,消弭危机所带来的危害具有重要的意义,本文重点从危机前、危机过程中以及危机后三个阶段探讨了政府在危机管理中沟通策略的运用。  相似文献   

9.
新闻媒体在政府公共管理中发挥着重要的作用,新时期新闻媒体发展形势的变化要求政府在公共管理过程中加强与媒体之间的交流和沟通,以便掌握更多公共管理需求,有效提高公共管理水平,但是就目前我国政府与媒体的沟通实际情况来看,当前我国政府和媒体之间的沟通还存在较多不足,须引起相关部门和人员的重视。本文就公共管理过程中政府和媒体的沟通现状和对策进行了具体的探讨。  相似文献   

10.
本文从个人、部门、全馆三个层面入手,分别论述了每个层面可以采取的策略,并通过个案分析,引入了沟通审计的内容,最终目的,从而发现组织内部沟通中存在的问题,改善整体沟通氛围和效果,提高员工的工作满意度,构建和谐的工作环境.  相似文献   

11.
The purpose of this investigation was twofold: (a) from a dialogic pedagogy perspective, to determine the possible negative association between instructors’ compulsive communication and student communication satisfaction; and (b) using Expectancy Violations Theory as a framework, to test the extent to which instructor credibility mediated the negative association between compulsive communication and student communication satisfaction. We found that students’ perceptions of instructors’ compulsive communication is linked to lower levels of student communication satisfaction. Importantly, results also showed that instructor credibility tempers the negative association between instructors’ compulsive communication and student communication satisfaction.  相似文献   

12.
This study investigates the relationship between communication overload and uses of diverse communication channels in terms of their level of synchronicity. Emphasis on the synchronicity of any given channel reveals how temporal elements (i.e., rate and processing time) play an important role in perceptions of communication load. Additionally, this study examines the association between communication overload, organizational identification and job satisfaction. Findings reveal: (a) both high and low synchronous channels are associated with increased reports of communication overload; (b) a mediating effect of organizational identification on the relationship between communication overload and job satisfaction; and (c) a moderating effect of communication overload on the relationship between low synchronous channels and organizational identification.  相似文献   

13.
The aim of this investigation was twofold: (a) drawing from communication privacy management theory, we wanted to examine the associations between instructors’ ineffective communication (i.e., inappropriate conversations, amount of disclosures) and student communication satisfaction; and (b) we wanted to determine if students’ positive perceptions of instructor nonverbal immediacy mediated the negative influences of instructors’ inappropriate conversations and amount of disclosures on student communication satisfaction. Overall, students reported lower levels of communication satisfaction when instructors engage in inappropriate conversations and frequent disclosures. Based on results, we also concluded that instructor nonverbal immediacy maintains students’ communication satisfaction even when instructors engage in inappropriate conversations or disclose too frequently.  相似文献   

14.
Money is critical for financial and relational well-being, yet financial communication is often considered taboo, and most Americans receive little financial guidance. Not surprisingly, romantic couples experience financial uncertainty, which has been negatively correlated with satisfaction and trust. Through in-depth, semi-structured interviews of 40 individuals in married or cohabitating relationships and the lens of Uncertainty Management Theory (UMT), this investigation examines how people are (un)able to manage financial uncertainty. The study uncovers tangible ways individuals can negotiate financial uncertainty via uncertainty reduction, maintenance, and adaption, as well as information, communication, time-management, and/or sociocultural barriers that can impede uncertainty management. The investigation suggests the extension of UMT to consider the role of the dyad and offers practical implications for financial literacy and communication efforts.  相似文献   

15.
《Communication monographs》2012,79(4):487-514
This study investigated associations among one partner's relational satisfaction and the other partner's style of attachment and emotional communication. Findings from a questionnaire study involving 581 couples showed that participants reported more relational satisfaction when their partners scored high in security and low in dismissiveness and preoccupation. These associations between one's relational satisfaction and the partner's attachment style were partially mediated by how the partner reported communicating emotions. Specifically, participants were less satisfied in relationships with preoccupied partners who reported expressing anger using destructive communication. Participants were less satisfied with dismissive partners who reported using detached emotional communication. Finally, participants were more satisfied with secure partners who reported using prosocial emotional communication. These findings suggest that the often-cited relationship between attachment and relational satisfaction is partially explained by emotional communication.  相似文献   

16.
This study examines the communication skill similarity between fathers and daughters. Participants were 186 daughters who identified perceptions of both their own communication competence and their father's communication competence. Results indicated that perceived similarity was related to relational satisfaction and quantity of communication. Using the Family Communication Pattern (FCP) model, father-daughter relationship satisfaction and communication skill similarity varied depending on the family type (i.e., consensual, pluralistic, protective, laissez-faire).  相似文献   

17.
This study explored dyadic effects of communication competence, assessed through self-perceptions and other-perceptions, on relationship quality in same-sex platonic friendships. Undergraduate students recruited a same-sex platonic friend to participate in this study along with them. Participants (N = 310; dyads = 155) completed an online questionnaire assessing their own and their partner's communication competence as well as their own relationship satisfaction and commitment. Results from actor-partner interdependence model analyses revealed both actor and partner effects for self-perceptions and other-perceptions of communication competence on relationship satisfaction and commitment. Additionally, partners’ other-perceptions of communication competence moderated the relationship between actors’ other-perceptions of communication competence and relationship commitment.  相似文献   

18.
Although public meetings are a frequent method of public participation and risk communication, little research investigates what citizens think about their use in environmental management. To examine satisfaction with public meetings, residents of two neighboring communities received questionnaires following a public meeting about a local landfill. Respondents included residents who did and did not attend the meeting. Irrespective of whether respondents had ever attended a public meeting, meeting expectations and perceptions of relational/informational communication at meetings, including whether respondents thought meeting organizers were genuinely interested in participants' comments or meetings were informative, predicted satisfaction. Perceived risk associated with the recent meeting's topic and credibility of government agencies that frequently conduct meetings also predicted satisfaction.  相似文献   

19.
Based on traditional theories of interpersonal relationship development and on the hyperpersonal communication theory, this study examined predictors of relationship satisfaction for individuals involved in online romantic relationships. One hundred-fourteen individuals (N = 114) involved in online romantic relationships, and who had only engaged in computer-mediated communication (CMC) with their partners, completed an online questionnaire about their relationships. Intimacy, trust, and communication satisfaction were found to be the strongest predictors of relationship satisfaction for individuals involved in online romances. Additionally, perceptions of relationship variables differed depending on relationship length and time spent communicating. Implications for interpersonal and hyperpersonal communication theories, and future investigation of online relationships, are discussed.  相似文献   

20.
Although public meetings are a frequent method of public participation and risk communication, little research investigates what citizens think about their use in environmental management. To examine satisfaction with public meetings, residents of two neighboring communities received questionnaires following a public meeting about a local landfill. Respondents included residents who did and did not attend the meeting. Irrespective of whether respondents had ever attended a public meeting, meeting expectations and perceptions of relational/informational communication at meetings, including whether respondents thought meeting organizers were genuinely interested in participants' comments or meetings were informative, predicted satisfaction. Perceived risk associated with the recent meeting's topic and credibility of government agencies that frequently conduct meetings also predicted satisfaction.  相似文献   

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