顾客参与和服务创新关系研究:基于服务过程中知识转移的视角   总被引：7，自引：0，他引：7  

张若勇  刘新梅  张永胜 《科学学与科学技术管理》2007,28(10):92-97

顾客是服务企业重要的创新思想来源,顾客与企业之间的互动过程会影响到服务创新绩效。在服务交互的情景下,基于知识转移的视角,提出了顾客参与的三个维度如何影响顾客知识转移,并进一步影响服务创新绩效的研究框架,揭示了顾客参与服务过程与服务创新绩效的关系。  相似文献   

在线健康社区用户参与行为的影响因素研究综述   总被引：2，自引：0，他引：2  

张薇薇  蒋雪 《图书情报工作》2020,(4):136-145

[目的/意义]在线健康社区是健康问题关注者交流经验、知识和情感的重要平台,而用户参与是社区发展的关键。对用户参与行为的影响因素进行综合评述,可为这方面研究提供系统参考。[方法/过程]从信息生态系统的综合视角出发,分别从信息人、信息、信息技术和信息环境4个维度,系统评述用户参与行为影响因素和影响机理的主要成果和研究现状。[结果/结论]用户参与行为受到信息人、信息、信息技术和信息环境各维度的综合影响,相关成果比较丰富,已经形成较为成熟的研究主题。从社区类型、用户类型、持续参与等方面对未来研究趋势进行展望。  相似文献   

变化世界中的科学素养:科技博物馆和科学中心能发挥什么作用？          下载免费PDF全文

埃里克·雅克敏  刘怡 《自然科学博物馆研究》2020,(4):62-68

当今世界正以前所未有的速度发生着各种各样的变化。一些大的趋向,即所谓的世界大趋势,在一定程度上影响每个人的生活。科学、技术和创新在这个不断变化的世界中发挥着重要作用。科学素养比以往任何时候都更加重要。科技博物馆和科学中心作为公众参与科学技术的重要角色,面临着一系列的机遇和挑战。在不断变化的世界里,它们在提高公众科学素养方面能发挥什么作用?如何使它们在提高科学素养方面更具相关性和影响力?本文通过分析当前世界在全球化、人口变化、技术变革、信息爆炸、可持续发展等方面的现实,论述科学素养的必要性以及科技博物馆和科学中心在变化的世界中应该如何发挥作用。  相似文献   

女性主义电影理论的三种批评模式   总被引：2，自引：0，他引：2  

严红兰 《江西教育学院学报》2011,32(5):128-131

自上世纪70年代诞生以来的女性主义电影理论,迄今为止主要形成了三种批评模式：一是研究电影文本中所塑造的女性形象;二是对电影的接受者,即受众进行研究;三是建构女性电影传统。这三种批评模式各有侧萤点,互为补充．共同构成了女性主义电影理论这种别具特色的电影批评理论。  相似文献   

公民环境知情权法律制度探析     

熊勇 《宜春学院学报》2011,33(3):74-77

环境权是公民环境知情权的权利来源,环境知情权是公民参与环境保护的前提条件。应该构建和完善我国公民环境知情权法律制度,以求在实践中把公民环境知情权落到实处,为公民参与环境保护创造条件,同时也为公民保护自己合法的环境权益奠定良好的基础。  相似文献   

Academic identity,confidence and belonging: The role of contextualised admissions and foundation years in higher education     

Katriona O'Sullivan  Niamh Bird  James Robson  Niall Winters 《British Educational Research Journal》2019,45(3):554-575

This article presents a cross-national exploration of responses to widening participation (WP), with a specific focus on the provision of foundation year (FY) programmes and the use of contextualised admissions (CA) in selective Irish and UK institutions. There remains a dearth of research on these routes, with little understanding of the characteristics of students who utilise them, of why students use these routes and little knowledge of their effect on students’ experiences in university and their overall sense of belonging. A year-long longitudinal comparative case study design examined three alternative entry routes in two selective higher education institutions (HEIs) in England and Ireland: a well-established FY; a newly formed FY; and a CA pathway. Data were collected through a mixed-method approach. Questionnaires and in-depth focus groups were employed at fixed points with participating students in each route. Results indicated that FY students had lower levels of familial educational history and parental occupation. FY students’ sense of belonging significantly increased over the year, with students reporting increased confidence and sense of belonging due to the relationships established during the FY. CA students’ sense of belonging remained the same, with students reporting feeling different and isolated. Results indicate that while students utilising FYs may be ‘more disadvantaged’ than CA students, their experiences helped establish a sense of belonging; illustrating the need for diverse WP routes catering to a wide range of needs. Results highlight the importance of providing opportunities to develop social and bridging social capital for all non-traditional students.  相似文献   

Navigating the discursive tensions of the public university: the case of a South African student     

Kate le Roux 《Teaching in Higher Education》2019,24(2):231-247

As public universities seek to be locally responsive and compete internationally, tensions arise between expansion and equity, and between discourses of neoliberalism and social justice. This article focuses on how students navigate these tensions, and the implications for how they can act, interact and be. Norman Fairclough’s three-level view of the social and language, and his method of critical discourse analysis are used to analyse longitudinal interviews with an undergraduate science student. This student is, on account of his home and schooling, considered ‘historically marginalised’ at an historically-white, English-medium South African university. The results show how the student navigates multiple positionings that draw on notions of class, language, independence, progress, choice, care, and so on. It is argued that while universities should support students to navigate some of these tensions, there is a need to re-imagine structuring discourses related to the ‘normal’, ‘independent’ university student.  相似文献   

Critical Thinking and Community Engagement through Artistic Actions     

sthildur B. Jnsdttir 《The International Journal of Art & Design Education》2019,38(3):700-709

In a society that strives for sustainability it is important to observe and value different forms of knowledge. Creating art is not a meaningless exercise. Instead, one might say that works of art serve as a window that interprets the world. In the article it is argued that artistic actions can offer a combination of critical and creative thinking reflecting on the types of knowledge and experience that count as valuable for sustainable communities. The article reflects on the participatory installation Colours of Rovaniemi and how ABER was used in the creation process. The methodology focused on the transformative power of community engagement when creating artistic actions that engage with sustainability. The installation provoked critical thinking and encouraged the participants to take a stand on the issues discussed. Artworks of this kind are well suited to help us understand the issues we face regarding sustainability. The work raised questions of who we are, what we prioritise in our lives. It initiated discussion of the connection between man and nature, attitudes, values and national self‐identity, challenging the participants’ perspectives.  相似文献   

新生代农民工政治参与意识淡薄的成因探析     

张彪 《思茅师范高等专科学校学报》2011,(4):23-25

新生代农民工有序的政治参与是其顺利融入城市的重要保障。然而,随着社会转型的加快,新生代农民工的政治参与水平有了很大提高,但受传统政治文化、政治体制、经济因素和自身素质的影响,其政治参与意识还处于比较淡薄的状态。要真正提高新生代农民工的政治参与意识,最根本的就是要加强农民工的公民文化教育、提高政治主体意识和培育公民意识。  相似文献   

解读“经验图式”在影视受众心理接受模型中的构建     

李明哲  杨东伟 《甘肃高师学报》2011,16(4):55-59

从心理接受层面上讲,影视受众的信息接受过程受到多种因素的影响与制约,而"经验图式"则是相关研究学者在研究了影视受众固有的接受意愿、审美倾向与主观价值选择等方面基础之上构建出来的一种分析模型。这种"经验图式"的存在对影视受众的心理接受态度具有强大的吸附力,要探究这种吸附力的强度与影响就要从源头上对"经验图式"进行解构。深入剖析"经验图式"的形成因子,并在相反的向度解构这种影视受众心理接受模式下的"经验图式"。  相似文献