排序方式： 共有108条查询结果，搜索用时 234 毫秒
1.
ISO9000：2000与图书馆质量管理的原则 总被引：7，自引：0，他引：7
应用ISO9000：2000的管理理念，对照质量管理标准中的相应条款，分析和阐述图书馆质量管理中应遵循的8项原则：以顾客(用户)为关注焦点；领导作用；全员参与；过程管理；系统管理；持续改进；基于事实的决策和与供方互利。在此基础上，就每项质量管理原则在图书馆中的实际应用提出相应的措施。 相似文献
2.
信息系统的外包关系中，如果从客户与服务商的数量进行区分，包括一对一，一对多，多对一和多对多四种情况，在构建这种关系框架的基础上对每种外包关系进行了具体阐述，并对一对一关系往后面三种关系发展的促进因素和限制因素进行了分析。 相似文献
3.
《International Journal of Information Management》2014,34(2):191-199
This paper presents a model to analyse the different outcomes generated by the application of Task-Technology Fit (TTF) theory to economic and financial information management in university departments. This model extends that proposed by Goodhue (1995), in two ways: (i) a key role is played by the manager in designing the technology and in performing the task in question. Both of these aspects can be modified, depending on the evaluation made of a series of characteristics (or dimensions) inherent to the model. (ii) The free dissemination of the source code of the application not only allows the transfer of knowledge, but also creates virtual communities which, through collaborative work and the exchange of experiences, can achieve a better fit of the technology to the task at hand. This model has been introduced in several departments at the University of Granada (Spain), and evaluated in terms of the results obtained at both individual and group levels. This evaluation was conducted by means of in-depth interviews with departmental managers. 相似文献
4.
梅冬 《高等教育研究学报》2014,(2):39-42
借鉴全面质量管理理念,运用质量管理中的IS09000标准,从只注重结果的传统评估转为对过程控制与结果双重评估的管理。构建了内外结合、全员参与、全过程监控的PDCA循环,建立了三层次、三阶段、四结合的"交流互动式"的士官高职教育教学质量闭环监控体系,实现持续改进功能,在实践运行中取得了良好的效果。 相似文献
5.
谈政 《大学图书情报学刊》2014,(2):40-43
阐述在高职院校图书馆引入ISO9000质量体系的需要及作为ISO9000质量体系理论基础的八项质量管理原则在数字资源管理中的内涵和应用方法,提出运行后的效果以及提高成效的改进措施。 相似文献
6.
Mobile banking is one of the most promising technologies that has emerged in recent years and could prove to have considerable value to both banks and customers. Thus, this study recognises the need to test the main factors that could predict the use of mobile banking as well as how using such a system could contribute to both customer satisfaction and customer loyalty. The conceptual model of this study combines two models (i.e. UTAUT2 and the D&M IS Success Model). A questionnaire survey was conducted to collect the required data from convenience sampling of Saudi bank customers. The main factors – performance expectancy, price value, facilitating conditions, hedonic motivation, habit, system quality and service quality – were found to have a significant impact on actual use behaviour. This study was cross-sectional, therefore future studies should implement longitudinal studies in order to re-collect the findings. Further, this study adopted convenience sampling of Saudi M-Banking users. This may adversely impact the issue of generalisability to the whole population. The gap in the M-Banking literature in Saudi Arabia would be bridged by proposing a comprehensive conceptual model that scrupulously clarifies the use of M-Banking from the perspective of Saudi users. Furthermore, this study would consider the adoption of numeric data in order to inferentially analyse them using SEM. This in turn would assist in generalising the findings to the whole Saudi population. 相似文献
7.
ISO9000与职业教育质量保障体系的构建 总被引：2，自引：0，他引：2
本文简要介绍了I S09000质量标准的基本思想及管理体系,探讨了在职业教育领域引入IS09000管理体系的适应性和可行性,提出可以借鉴IS09000的管理思想及方法,构建职业教育的质量保障体系. 相似文献
8.
随着现代信息通信与计算机技术的发展,依托于信息技术的金融业务系统也在不断的建设。系统间互联成为系统建设的趋势,纷繁的系统数据交换标准一直是不同系统间互联的阻碍,而通过系统改造来实现系统间互联往往是系统建设者们所不愿看到的。本文首先介绍了ISO20022金融业务标准的由来、发展及在世界范围内的应用情况,分析了ISO20022标准为系统建设带来的优势,然后介绍了中国现代化支付系统的数据交换现状,最后提出了中国现代化支付系统采用ISO20022标准的思路。 相似文献
9.
《International Journal of Information Management》2017,37(5):417-430
Organizations face significant challenges in capturing value from their investments in strategic information systems such as enterprise systems (ES). Managers are a powerful source of influence shaping the post-adoption attitudes and behaviors of users and the success of ES. However, the extant IS literature has focused primarily on the role of top management and theoretical explanations of the role of supervisors in fostering continuing usage of ES are lacking. Drawing on transformational leadership theory and the IS continuance (ISC) model, this paper conceptualizes a theoretical model differentiating the influence mechanisms through which different types of leadership behaviors influence the success of ES. Data collected from 192 users of ES confirms our theorization. We find that transformational leadership behaviors of supervisors influence users’ evaluations of satisfaction and perceived usefulness, while their transactional leadership behaviors influence users’ ES continuance intention by moderating the effects of user satisfaction and perceived usefulness on ES continuance intention. This study advances research on the role of leadership behaviors of supervisors in capturing value from enterprise systems. The research also contributes to practice by suggesting effective strategies for promoting continued usage of mission critical systems such as enterprise systems and delivering value from firms’ IT investments. 相似文献
10.