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Governments worldwide are increasingly using Web-based business models to enhance their service delivery. Yet the concept of the business model is unexplored within the context of e-government. Drawing upon the literature on e-commerce, we develop a taxonomy for analyzing Web-based business models for e-government. Based on a systematic survey of 59 e-government Web sites in the Netherlands, our findings indicate that most of the Web sites use the content provider or direct-to-customer business models, while only a few are using novel business models. Overall, the concept of business model is appealing and useful in the public sector. Specifically it compliments research on Web site quality by analyzing and describing Web sites using atomic e-government business models and suggesting improvements by using combinations of business models. 相似文献
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电子政务动态信息采集模型的设计,要有高效、便利的信息采集平台,支持多种数据格式,提供丰富的检索手段,有支持数字信息的安全管理与审核机制,有开放的多元化的信息资源发布平台,提供资源整合手段。其各项功能由6个子模块提供。图1。参考文献7。 相似文献
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e-Government has emerged as a popular governance reform in recent years, to improve the productivity of the government and quality of services provided by it to various stake-holders. However, e-Government implementation is hampered by certain roadblocks such as lack of financial resources, lack of technical and soft skills, etc. Public–private partnership (PPP) has emerged as a viable model to counter these factors, apart from improving the economic sustainability of e-Government projects. PPP essentially implies sharing of risks and rewards of a venture. Successful implementation of PPP in e-Government requires the adoption of some key best practices, and incorporation of the learning obtained from previous PPP experiences. Four successful “PPP in e-Government” projects, implemented in Asia, are discussed to highlight the best practices and key learning obtained from each project. This is intended to highlight the necessary steps to be taken, especially in an Asian setting, to implement a successful PPP in e-Government. 相似文献
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Anteneh Ayanso Dipanjan Chatterjee Danny I. ChoAuthor vitae 《Government Information Quarterly》2011,28(4):522-532
E-Government has received significant attention as digital technologies transcend private businesses and serve as a basic source of transformation in government functions. One most notable project is the United Nations Public Administration Network (UNPAN) that assesses the e-Government readiness of the 192 member nations according to a quantitative composite index involving website assessment, telecommunication infrastructure, and human resource endowment. However, the UNPAN index, though rich in depth and breadth of data collection, relies on a method that is a simple mathematical average of the values of the variables measured. This paper revisits the UNPAN index and proposes alternative indices based on principal components analysis (PCA). Using the UNPAN survey data, four different versions of the index are presented and the resulting rankings of the nations are examined vis-à-vis the existing ranking. The theoretical and policy implications of the proposed methodology and its results are discussed. 相似文献
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Kim Normann Andersen Rony Medaglia Ravi Vatrapu Helle Zinner Henriksen Robin GauldAuthor vitae 《Government Information Quarterly》2011,28(4):439-445
Assessing e-government responsiveness is one of the major gaps in the currently dominant e-government maturity models. While we have a relatively large pool of models focusing on technological and organizational integration from a supply side perspective, measures of responsiveness of e-government systems from a user perspective are still lacking. Replicating a study from New Zealand and Australia, this study explores the response time and quality of e-mail response in Danish local and central governments (N = 175). Despite that Denmark is high ranking in international benchmark studies, we find that one third of central government agencies did not respond at all, and close to 80% of the ministries provided none or incomplete answers. Local government responds faster and provides answers that are more complete and accurate than those provided by central government. Implications for e-government are discussed. 相似文献
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Lynette KvasnyAuthor Vitae Roderick LeeAuthor Vitae 《Government Information Quarterly》2011,28(1):66-73
In this paper, we examine the challenges faced by faith-based institutions in a low-income, predominantly Black community seeking to take advantage of grants provided through the White House Office of Community and Faith-Based Initiatives (FBCI). FBCI is an e-Government program that assists nonprofit organizations in competing for Federal dollars with fewer bureaucratic barriers. Informed by the design-actuality framework, we interviewed clergy at seven faith-based organizations. The intent of this analysis is to juxtapose the design intentions of the government officials with the actualities expressed by the intended benefactors of the initiative. Our findings suggest that this e-Government initiative may unwittingly exacerbate existing disparities in the strategic use of information and communication technologies (ICT). 相似文献
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Mahmud Akhter ShareefAuthor VitaeUma KumarAuthor Vitae Yogesh K. DwivediAuthor Vitae 《Government Information Quarterly》2011,28(1):17-35
This research has as its objective the discovery of the critical factors that enable citizens to adopt e-Government (e-Gov) at different stages of service maturity. To accomplish the objective, this research has explained the related concepts and theories and developed a research framework grounded on a strong theoretical and literature review background. The empirical study was conducted in Canada, which is a leader in providing mature e-Gov services. From our results, we have observed two ontological differences from the present literature in the adoption behavior of e-Gov where organizational and financial perspectives have distinct implications over parsimonious technology adoption behavior. First, technology adoption model (TAM), diffusion of innovation theory (DOI), and theory of planned behavior (TPB) cannot capture and specify the complete essence of e-Gov adoption behavior of citizens. Second, e-Gov adoption behavior also differs based on service maturity levels, i.e., when functional characteristics of organizational, technological, economical, and social perspectives of e-Gov differ. Our findings indicate the critical factors that enable citizens to adopt e-Gov at different stages of service maturity. Public administrators and policy-makers have potential implications from the findings of the adoption behavior of e-Gov at different maturity levels. 相似文献
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Understanding the dynamics in e-Participation initiatives: Looking through the genre and stakeholder lenses 总被引：1，自引：0，他引：1
Øystein Sæbø Leif Skiftenes Flak Maung K. SeinAuthor vitae 《Government Information Quarterly》2011,28(3):416-425
Conventionally, e-Participation initiatives are considered to be successful only if users use these services. While the growing body of e-Participation literature has listed and studied challenges and barriers to achieving this end, conceptual clarity on why such projects are considered as failures is yet to be achieved. We argue that this is due to the inadequate understanding of the complex stakeholder dynamics of an e-Participation project. In this paper, we seek to address this knowledge gap by proposing that using stakeholder theory complemented by genre theory provides an interpretive lens to understand the complexities in the development and use of such projects. To illustrate our proposed lens, we apply it to analyze an e-Participation project in Norway at its development and use phases. Our findings indicate that a key factor that influences the success of e-Participation initiatives is high saliency of at least one stakeholder group at various phases of the initiatives. The saliency of stakeholders changes over the life of a project and hence the salient stakeholder also varies. Consequently, it is not essential for the same stakeholder group to be salient throughout, only that some stakeholders remain salient. Our interpretive lens also extends the discourse on stakeholder theory. In traditional management literature stakeholder theory is meant as a tool to identify stakeholders' groups to which management or owner of an organization should pay attention. We show that it is also useful to identify which stakeholder groups will act to protect their interests. Based on our findings, we propose insights into studying and developing e-Participation projects. 相似文献