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1.
总结日本、新加坡、中国香港地区和中国台湾地区的阅读障碍症群体服务现状,即形成了由政府、学校、社会公益机构组成的服务体系,并在阅读障碍症的资源开发、辅导技巧等方面取得进展。认为我国大陆的阅读障碍症群体服务应注重5个方面:普及阅读障碍知识,提高公众意识;以政府支持作保障,提供资金、教育和制度支持;成立阅读障碍症协会,引导阅读障碍症服务的发展;开展多方协作,形成阅读障碍症服务网络;启动图书馆的服务,建设信息无障碍环境。  相似文献   

2.
一论知识服务的概念内涵——基于产业实践视角的考察   总被引:2,自引:0,他引:2  
在回顾当前图书情报学界对知识服务概念研究的基础上,指出目前图书情报学界对知识服务概念的界定不明,导致过分贬低信息服务而自身又缺乏完善理论体系的问题,最后从知识服务产业实践分析的角度,给出了对知识服务概念新的界定方式。  相似文献   

3.
This article covers the use of Quick Response (QR) codes to provide instant mobile access to information, digital collections, educational offerings, library website, subject guides, text messages, videos, and library personnel. The array of uses and the value of using QR codes to push customized information to patrons are explained. A case is developed for using QR codes for mobile delivery of customized information to patrons. Applications in use at the Libraries of the University of Utah will be reviewed to provide readers with ideas for use in their library.  相似文献   

4.
Abstract

As the Government Printing Office completes its transition to an electronic distribution system for government information, reference services within the Federal Depository Library Program (FDLP) are changing as well. In addition to meeting new user needs and using new resources to do so, many government information librarians find themselves working in new environments within their libraries. Throughout the 1990s, many FDLP institutions reorganized reference services in order to provide government information assistance at the library's main reference service point. This article reports the results of a survey of FDLP institutions identifying the factors contributing to the reorganization of services, the process and success of reorganizing within these libraries, and the pros and cons of these service arrangements.  相似文献   

5.
《中华人民共和国政府信息公开条例》的施行为我国的公共图书馆提供了新的业务和服务方向。与国外成熟的政府信息服务体系相比,我国还存在很大差距。美国图书馆政府信息服务起步早、发展成熟,文章从相关法律、标准制定、机构设置和运行机制几个方面对其进行了较为全面系统的梳理和分析,并为我国公共图书馆更好地开展政府信息服务提出了建议。  相似文献   

6.
Libraries and museums are increasingly looking to mobile technologies, including quick response (QR) codes, to better serve their visitors and achieve their overall institutional goals; however, there is a lack of information regarding patrons' perceptions of QR codes — information essential to successful implementations. This case study explored staff members' and patrons' perceptions of QR codes at Ryerson University Library and the Museum of Inuit Art in order to determine the extent to which QR codes are appropriate for use in libraries and museums. Observations and 56 patron and staff interviews were conducted to obtain data on usage, knowledge, reactions and expectations regarding QR codes in these institutions. It was found that QR code usage was low, but that there was potential for use, with patrons' reactions being generally positive. Three themes were identified from an analysis of the results: an assumption that young people and smartphone owners use QR codes; that QR codes are only used for one-way provision of information, not to initiate a conversation; and that QR codes can be used to personalize a visit to an institution. Libraries and museums are advised that based on these findings, QR codes can provide a cost effective and potentially powerful tool, but patrons should be first surveyed to tailor these initiatives to their wants and needs.  相似文献   

7.
《中华人民共和国政府信息公开条例》的施行为我国的公共图书馆提供了新的业务和服务方向。与国外成熟的政府信息服务体系相比,我国还存在很大差距。美国图书馆政府信息服务起步早、发展成熟,文章从相关法律、标准制定、机构设置和运行机制几个方面对其进行了较为全面系统的梳理和分析,并为我国公共图书馆更好地开展政府信息服务提出了建议。  相似文献   

8.
政府信息资源公益性开发服务的政策问题研究   总被引:2,自引:1,他引:2       下载免费PDF全文
政府信息资源公益性开发服务是政府服务的主要内容之一。我国已有的信息政策从设计到执行均存在不同程度的偏差。主要问题是:政策设计存在盲点,政策内容冲突,政策手段单一。政府信息资源公益性开发服务政策设计的理想思想是:在梳理和消除有关政策内容冲突的基础上,进一步扩大政府信息开放,逐步形成由纯公益主体、制度公益主体和营利组织并存的复合型政府信息资源公益开发服务模式。  相似文献   

9.
基于政府信息公开的公共图书馆网站信息构建   总被引:1,自引:0,他引:1  
赵玉秋 《图书情报工作》2010,54(17):113-125
基于政府信息公开与公共图书馆的必然联系,提出“中间向两头”的信息构建策略,对公共图书馆的信息资源本体和载体的构建提出新思路,试图利用层群码分类法将“中间向两头”的信息构建策略转换成实现便捷服务的方案,构建政府公开信息统一平台导航系统,以有效提高政府信息公开的效率和质量。  相似文献   

10.
基于Web Services的个性化短信服务系统的设计与实现   总被引:2,自引:0,他引:2  
为了满足用户对信息实效性的需求,图书馆开始使用手机短信为用户提供即时信息服务。文章以上海交通大学图书馆为例,通过用户需求分析,提出了基于Web Services的个性化短信服务系统模型,并详细阐述了该系统的设计方案与实现步骤。  相似文献   

11.
公共信息的公共性本质决定了公共信息服务主体的多样性,而政府公共信息服务的低效与缺位和企业信息服务的营利性动机导致第三部门成为公共信息服务的重要力量,并具有灵活、高效、降低成本、满足社会要求等特点。政府与第三部门的分工与合作是提高公共信息服务效率的关键。参考文献15。  相似文献   

12.
《The Reference Librarian》2013,54(83-84):131-144
SUMMARY

In these times of extraordinary development in information and communication technologies (ICT) many new tools and services, and traditional tools, such as the catalog, could be developed or enhanced by librarians to effectively support the academic community in teaching and learning. This paper will discuss how social interaction between technical and public service librarians could enhance library services to the academic faculty and students during these demanding times of technologies and information overload. The paper will also point out that the team approach to library services can improve social interaction between librarians when the perpetuation of the traditional academic organizational model is not efficient enough for the faculty and students' need-driven use of information. Rapid changes resulting from ICT demand constant social interaction that would be facilitated by establishing working teams for specific tasks.  相似文献   

13.
袁红军 《新世纪图书馆》2012,(5):73-75,21,2
论文采取网络调查方法,研究公共图书馆政府信息公开服务能力,对象为31个省级公共图书馆政府信息公开服务栏目。研究结果表明:公共图书馆需要从提高重视程度、法律法规保障、培训与推广、拓展服务以及加强合作方面等完善公共图书馆政府信息公开服务机制。  相似文献   

14.
公共文化服务如何高质量发展既关乎"十四五"时期公共文化服务体系建设方向,也与十九大确立的2035年"基本公共文化服务均等化基本实现"中期目标息息相关。文章梳理"十四五"时期公共文化服务面临的新环境、新挑战,认为高质量发展需要新观念、新路径,重点关注推进公共文化治理体系和治理能力现代化、公共文化服务高质量均等化、城乡公共文化服务体系一体建设、公共文化数字化建设,以及传承弘扬中华优秀传统文化等重大问题,擘画"十四五"时期公共文化服务补短板、强弱项、扬优势、提品质、优效能的高质量发展新路径。  相似文献   

15.
16.
The business sector has already recognized the importance of information flow for good management, with many businesses adopting new technology in data mining and data warehousing for intelligent operation based on free flow of information. Free flow of information in government agencies is just as important. For example, in child welfare, entities that fund social services programs have increasingly demanded improved outcomes for clients in return for continued financial support. To this end, most child welfare agencies are paying more attention to the outcomes of children in their care. In North Carolina, many county departments of social services have successfully adopted the self-evaluation model to monitor the effects of their programs on the outcomes of children. Such efforts in self-evaluation require good information flow from state division of social services to county departments of social services. In this paper, we propose a comprehensive KDD (Knowledge Discovery and Data mining) information system that could upgrade information flow in government agencies. We present the key elements of the information system and demonstrate how such a system could be successfully implemented via a case study in North Carolina. The next generation infrastructure in digital government must incorporate such information system to enable effective information flow in government agencies without compromising individual privacy.  相似文献   

17.
18.
New information and communication technologies (ICT) offer the government new possibilities for providing citizens and businesses with better, more efficient services. Criticism about the provision of E-Government services, however, has proposed a more user-oriented approach. The user needs to be placed at the center of the development and the provision of electronic public services. Simultaneously, it is important to investigate the impact of the new services on customers. User satisfaction may indeed have a decisive influence on large-scale adoption and use of E-Government services.This article describes the development of a comprehensive model for measuring user satisfaction in the context of E-Government. It rethinks the e-strategies of government and subsequently presents a conceptual model derived from ICT acceptance theory. Both quantitative as well as qualitative research have been carried out in order to elaborate the model and to formulate adequate indicators for measuring user satisfaction.The measurement model has been tested using data from five Flemish E-Government websites. Structural equation modeling (SEM) was applied in order to investigate the goodness of fit of the model and the underlying indicators. Based on the results, it becomes possible to reduce the list of indicators to nine items, still covering the full conceptual model. With this shortlist of satisfaction determinants, E-Government suppliers would be able to get a clear view on acceptance of their internet services by the users.  相似文献   

19.
杨菲  高洁 《图书情报工作》2017,61(17):99-107
[目的/意义]政府电子信息服务在互联网时代下成为替代传统政府服务的新兴电子服务方式受到国际推崇。研究政府电子信息服务的公众持续使用意愿对加强政府电子服务建设和改进尤为重要。[方法/过程]借鉴TAM、ECM-ISC、D&M模型,以公众体验为导向,构建政府电子信息服务质量与公众持续使用意愿关系模型,以政府网站为研究对象进行问卷调查,利用结构方程进行数据分析。[结果/结论]结果表明,信息质量显著影响公众满意度,满意度是公众持续使用政府电子信息服务的最显著影响因子;信息质量、信息互动体验质量及感知信任均对持续使用意愿产生正向影响。  相似文献   

20.
When e-government first became a viable solution to the dissemination of government information, experts believed that the rise of direct government-to-citizen (G2C) services would improve government transparency, foster civic engagement, and offer new and innovative service possibilities. It soon became clear, however, that not all users received the type of information, instruction, or services that they needed through this arrangement, giving rise to the need for an intermediary in this continuum of interaction. Increasingly, public libraries fulfill this role. Instead of direct government-to-user interaction, government information and services flow through channels from agency to public librarian to user, from user back up to agency, and from agency to user to public librarian. Based upon research conducted in collaboration with public libraries, government agencies, state library agencies, and a national library association in the United States, this paper expands on the idea of these multiple pathways of information and services, offering a practical model of e-government.  相似文献   

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