共查询到20条相似文献，搜索用时 203 毫秒
1.
邓彤 《陕西广播电视大学学报》2014,(3):65-67
客户经理制是现代商业银行实现＂以产品为中心＂向＂以客户为中心＂的经营模式转变的一项重要举措,该制度的推广和实施可以维系和巩固商业银行与客户间的长期友好关系,加强客户关系管理,提高商业银行的竞争优势,实现商业银行效益的最大化。本文主要分析了我国商业银行客户经理制度建设中存在的问题,并提出相应的对策建议。 相似文献
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卢海燕 《吉林广播电视大学学报》2014,(10):42-43
在我国,商业银行的客户关系管理一直是银行工作的重点,这项工作的好坏,直接影响着银行外部客户对银行的忠诚度,间接影响着银行的效益。本文以商业银行客户关系管理为出发点,重点探讨其绩效评价的方法和对其绩效评价的结果如何进行应用。 相似文献
3.
论我国商业银行个人金融业务的拓展 总被引：1，自引：0，他引：1
商业银行个人理财业务是商业银行将客户关系管理工作、资金管理工作和投资组合管理等融合在一起,向客户提供个性化、专业化服务的一种综合金融产品.随着我国商业银行体制改革的深入,分析如何进一步加速我国商业银行个人金融业务的拓展,已经成为我国金融界的重大理论与现实课题. 相似文献
4.
阿茹汗 《内蒙古师范大学学报(哲学社会科学版)》2015,(2):108-111
我国商业银行零售业务的发展步入了黄金期和机遇期,对于优质客户资源的争夺已成为商业银行获取竞争优势的重要手段。客户关系管理系统(CRM)能够帮助商业银行更深入地了解客户的金融需求、更及时地提供周到的差异化服务、更准确地把握客户价值、更有效地稳固客户关系,对于零售业务的拓展具有至关重要的意义。 相似文献
5.
客户经理制作为一种科学的营销组织形式和服务创新模式,是商业银行经营管理模式变革的发展方向和必然选择,是客户营销体制和客户关系管理的全新尝试,是实施客户发展战略的重大突破,必将对国有商业银行的改革和发展产生重大而深远的影响,但是我国商业银行客户经理制度在实施中仍然存在一些问题. 相似文献
6.
苏振天 《淮南职业技术学院学报》2003,3(1):22-24
个人银行业务是现代商业银行的经营热点,也是推动我国商业银行发展的战略性举措之一。应进一步明确战略定位,加强客户关系管理,完善收费制度,正确贯彻“大零售”的思想,健全法制,树立我国商业银行个人金融业务的卓越品牌。 相似文献
7.
在激烈的市场竞争和电子商务环境下,客户已经成为企业竞争的重要资源,为了充分利用这些资源为企业带来最大化收益,以客户为中心的理念已经成为多数生产经营企业的共识。加强客户关系管理,提高客户忠诚度,已成为企业的不二选择。拟对电子商务环境下客户关系进行探讨,分析电子商务环境下客户关系管理的内涵和具体运用,在此基础上对电子商务环境下客户关系管理存在的问题提出相应的对策。 相似文献
8.
从数据仓库对商业银行的应用价值出发,分析了数据仓库在客户关系管理中应用的必要性,提出了基于数据仓库的客户关系管理的系统解决方案,并从商业银行应用的实际出发,对数据仓库在客户关系管理中的有效应用提出了建议。 相似文献
9.
良好的客户关系管理对于企业的生存和发展有着重要的意义,而通过客户满意度管理可以有效提升客户关系管理水平,加速企业内外部资源整合,实现顾客价值和企业价值。因此,客户满意度管理更加受到人们的重视。尤其在市场竞争激烈的今天,越来越多的企业认识到建立和实施客户满意度评价管理机制的必要性,处于服务行业的第三方物流企业同样也不例外。从ISO9001质量管理体系要求的角度来看,第三方物流企业导入并应用客户满意度来加强客户关系管理显得更为迫切。 相似文献
10.
客户关系管理的应用研究 总被引：1，自引：0，他引：1
陈卓 《辽宁广播电视大学学报》2006,(4):20-22
以客户为中心的客户关系管理成为电子商务时代制胜的关键,愈来愈受到企业的重视。谁能掌握客户的需求趋势、加强与客户的关系、有效发掘和管理客户资源,谁就能获得市场竞争优势,在激烈的竞争中立于不败之地。客户关系管理以一种全新的视角审视工商企业,只有将CRM的理念延伸到公司组织内部,CRM的实施才有可能成功。 相似文献
11.
罗艳萍 《读与写:教育教学刊》2008,5(6)
The communication of people partially is the communication of cultures. Culture has a direct effect on international commercial activities in all aspects. Different conceptions about time, space, equality, law and the like, lead people to deal with things in different ways. So to know cultures of the counterpart is to facil-itate our enterprises so as to have a smooth and successful communication in commercial activity. 相似文献
12.
邱崇丙 《唐山师范学院学报》2014,(1):21-23
汉字的六书,《说文》对“转注”一类,语焉不详。后世学者提及转注,也仅限于许慎所举出的例字。《汉字例说》一文,作者从转注的角度综合考虑,对部分现代常用字作了分析,跟传统的解释有所不同。希望能抛砖引玉,互相切磋,以推进学术研究。 相似文献
13.
Richard Denner 《海外英语》2007,(4):14-15
Rosco and I wait for the fishermen to return.I sit at a wooden bench near the store at Mt.Baker Resort and watch the clouds change shape. Rosco has my belt around his neck and an eight foot tow chain hooked to a tree. Dogs must be on a leash. Ducks and rabbits are loose. 相似文献
14.
Given a graph G,a subgraph C is called a clique of G if C is a complete subgraph of G maximal under inclusion and |C|≥2. A clique-transversal set S of G is a set of vertices of G such that S meets all cliques of G. The clique-transversal number, denoted as TC (G), is the minimum cardinality of a clique-transversal set in G. The clique-graph of G, denoted as K (G), is the graph obtained by taking the cliques of G as vertices, and two vertices are adjacent if and only if the corresponding cliques in G have nonempty intersection. Let F be a class of graphs G such that F={G|K(G) is a tree}. In this paper the graphs in F having independent clique-transversal sets are shown and thus TC (G)/|G|≤1/2 for all G ∈ F. 相似文献
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《海外英语》2007,(5):10-11
Many college freshmen arrive woefully unprepared to do college work, and as disadvantaged populations continue to grow, the share of the American work force that has made it through college is expected to plummet. Many experts blame that educational failure not just on high schools but also on colleges. School & College, a special report by The Chronicle, looks at efforts to fix the system. What reforms would better prepare students for college? What should schools and colleges be doing differently? How should state and federal officials help? 相似文献
18.
Rachel Zupek 《海外英语》2007,(11):40-41
我们绝大部分人都同意一件事情——我们喜欢金钱。但是你对金钱的喜欢之情足够到让你创立一份事业么?.财富通常被人忽视,主要在于人们不能真正了 相似文献
19.
陈美曦 《山东教育学院学报》2008,23(2):103-107
Different nations have different social cultures, and the social culture of every nation is developing with the development of the nation, language is greatly influenced by social culture, which enables language to possess national and historical characteristics. Word is the smallest, independent, meaningful linguistic unit of language. It can well reflect the national and historical characteristics. From synchronic aspect, the social and cultural influence on word meaning is mainly embodied in conceptual and associative meanings of word. The incorrespondence of word meaning is a phenomenon that exists in both conceptual and associative meanings of word among different languages. From diachronic aspect, the development of social culture causes some changes of word meaning to some extent. Therefore, social culture plays a key role in vocabulary learning and mastery of a language. 相似文献
20.
YANGShiguo 《重庆大学学报(英文版)》2004,3(1):86-88
The problem on the geometrc inequalities involving an n-dimensional simplex and its inscribed simplex is studied. Aninequality is established, which reveals that the difference between the squared circumradius of the n-dimensional simplex andthe squared distance between its circumcenter and barycenter times the squared circumradius of its inscribed simplex is not lessthan the 2(n-1)th power of n times its squared inradius, and is equal to when the simplex is regular and its inscribed siplex is atangent point one. Deduction from this inequality reaches a generalization of n-dimensional Euler inequality indicating that thecircumradius of the simplex is not less than the n-fold inradius. Another inequality is derived to present the relationship betweenthe circumradius of the n-dimensional simplex and the circumradius and inradius of its pedal simplex. 相似文献