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1.
Developing information systems and e-government requires a lot of strategic and financial resources that developing countries often do not have. Facing such challenges, some countries are supported by international assistance and donors. This research contributes to explain how such assistance on the development of national information and communication technology (ICT) strategies and programs is related to e-government development. This comparative study of Albania, Bosnia and Herzegovina, Croatia, (Former Yugoslav Republic of) Macedonia, Montenegro and Serbia takes a Rational Neoinstitutionalist perspective to look at longitudinal changes in these developing countries. Quantitative data such as the amount of foreign aid for national ICT strategies and the e-government index are combined with qualitative information from reports and documents. The research suggests that the effect of international assistance on e-government is generally positive in less developed countries. The analysis of benchmarking and benchlearning as e-government policy-making tools is another aim of this study, providing a critical discussion of their role and that of the donor–benchmarker duality. 相似文献
2.
电子政务采纳研究述评:基于公民视角 总被引：2，自引：2，他引：0
本文从概念界定、研究数量分布、理论/模型使用、研究方法及内容等方面对当前电子政务公民采纳研究进行综述。认为:目前我国在这方面的研究仍然比较匮乏,需要展开进一步的研究;多数研究以经典IT/IS理论/模型为基点,加入其他核心变量以对原有模型进行细化、扩展、整合等;研究内容主要是个体、技术、环境及质量等特征因素对公民采纳的影响研究;未来应当不断发掘出不同公民群体采纳电子政务的各种潜在影响因素,构建符合电子政务特定情境的实证研究模型;尽可能选择最合适的样本,并在不同情境下进行实证检验,同时扩大样本量,提高研究的普适性。图4。参考文献34。 相似文献
3.
This paper introduces a research agenda to explore the intersection of e-government implementation and the key federal programs – Medicaid, the Supplemental Nutrition Assistance Program (SNAP, a.k.a. food stamps), (SSI), and Temporary Assistance to Needy Families (TANF, a.k.a. welfare) – that provide assistance to low-income citizens in the United States. To lay the groundwork for on-going research, this paper focuses on the implementing statutes that require different levels of automation for delivering these programs to the public. It discusses the programs in terms of their breadth, impacts to recipients, and the effects of automation as implemented for each. It identifies some of the consequences of automation, such as potentially faster service delivery, different approaches to information access, and issues of privacy. It then suggests some points to consider for policymakers and for future research to more deeply understand this unique and little-studied aspect of e-government implementation. By understanding the impacts of implementing statutes on the poor, policymakers can develop a deliberately inclusive strategy that leverages technology to support access to assistance in measurable models that can be implemented at the federal, state, and county levels. This can further democratize the government-to-citizen relationship and support greater accountability to taxpayers. 相似文献
4.
The purpose of this exploratory study is to review scholarly publications and assess egovernment research efforts as a field of study specific to the United States e-government environment. Study results reveal that researchers who focus on the U.S. e-government environment assess specific e-government topics at the federal, state, and local levels; however, there are gaps in the research efforts by topic areas and across different levels of government, which indicate opportunities for future areas of research. Results also find that a multitude of methodology approaches are used to assess e-government. Issues, however, exist that include lack of or weak presentations of methodologies in publications, few studies include multi-method evaluation approaches for data collection and analysis efforts, and few studies take a theory-based approach to understanding the U.S. e-government environment. 相似文献
5.
While administrations, and especially e-government “followers,” have been recommended adopting service-oriented architecture (SOA) for the purpose of implementing G2G interoperability, the challenges of reaching this objective remain significant. General guidelines for service development and SOA governance are published, but in view of many self-contained units and IT departments on all administrative levels as well as widespread outsourcing of software development there is a lack of sharing “best practices” how to implement SOA step by step in the area of e-government. In particular, it is unknown to what extent administrations are able to follow existing service development approaches, and there is no research addressing the contribution of service development methods towards governance, i.e. developing and managing government interoperability. In this research the case of Egypt, where SOA was chosen as the main interoperability approach, has been explored in terms of to what extent the current approach to service development supports the interoperability governance, and what kind of changes in the development methods and their application would yield improvements in interoperability governance. The case analysis on practical and strategic level leads to proposing success factors related to linking the methodology of developing G2G services to the overall effort of interoperability governance. These factors, divided into interoperability problem perception, method scoping and deliverables, measurement of goal achievement, and methodological commitment, can be used as hypotheses in future research and as guidelines for improving the interoperability governance in administrative practice. 相似文献
6.
为了了解我国高等院校进行电子政务研究的现状,以便发现问题,制定相应策略,收集电子政务相关学位论文,并对论文关键词、学科专业、研究机构进行分析。以掌握电子政务的研究热点和研究主题、电子政务研究的学科分布以及各学科的研究热点、电子政务研究的机构分布以及各学科的核心研究机构进行分析。通过分析发现,高等院校进行电子政务研究的数量和范围都在不断扩展,但也存在着研究热点相对集中、学科专业优势不突出等问题。 相似文献
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8.
John C. BertotAuthor Vitae Paul T. JaegerAuthor VitaeJustin M. Grimes 《Government Information Quarterly》2010
In recent years, many governments have worked to increase openness and transparency in their actions. Information and communication technologies (ICTs) are seen by many as a cost-effective and convenient means to promote openness and transparency and to reduce corruption. E-government, in particular, has been used in many prominent, comprehensive transparency efforts in a number of nations. While some of these individual efforts have received considerable attention, the issue of whether these ICT-enabled efforts have the potential to create a substantive social change in attitudes toward transparency has not been widely considered. This paper explores the potential impacts of information and ICTs – especially e-government and social media – on cultural attitudes about transparency. 相似文献
9.
The traditional focus of e-government services research has been on non-mobile services but now with the incorporation of mobile services more people are able to access these Mobile e-government services (m-government services). In addition, such services are critical for improving user-to-government communication effectiveness and maintaining relationships. The purpose of this study is to identify the factors that determine user acceptance of these services. Based primarily on the theory of planned behavior and supplemented by the mobile communication perspective, a sample of 331 users of m-government services in Taiwan was tested. The findings show that perceived usefulness, perceived ease of use, trust, interactivity, external influence, interpersonal influence, self efficacy, and facilitating conditions are critical factors. This study has given us a better understanding of critical mobile communication factors in improving user acceptance of m-government services. Implications and recommendations for research and practice are also presented and discussed. 相似文献
10.
It has been widely acknowledged recently that the research field of eParticipation suffers from lack of comprehensive theoretical contributions, insufficient depth, and inconsistency in definitions of central concepts. Due to the interdisciplinary nature of the field researchers find it difficult to consolidate their theoretical groundwork and further theory building in the eParticipation domain. This paper reports a literature study of conceptual publications on the subject of eParticipation/eDemocracy in the time frame of 2007–2009. Its objectives are to track recent theoretical development in the field, to reveal constraints and limitations to researching the area, and to offer some suggestions for further inquiry. The results show that most theories currently used in conceptual eParticipation research originate from the fields of Political Science and Media and Communication Studies. But together with this, contemporary eParticipation authors contribute to strengthening the field with some “in-house” models and frameworks as well. Central problems with eParticipation research concern immaturity of the field, topical gaps, and biased assumptions. The review shows that the themes of recent publications can be grouped into three major categories: stakeholders, environment, and applications and tools. It also finds some interconnections between these categories; however, in general the coupling technology–stakeholders–(participatory) environments is weak. 相似文献
11.
《Government Information Quarterly》2005,22(1):38-57
This article examines citizen interaction with e-government. Much of the existing work on the development of e-government has explored it from a supply-side perspective, such as evidence presented from surveys of what governments offer online. The demand side explanation, which is relatively unexplored, examines citizen interaction with e-government and is the focus of this article. E-government presently has evolved into two identifiable stages. The first stage is the information dissemination phase in which governments catalogue information for public use. The second phase is transaction-based e-government in which there is e-service delivery such as paying taxes online. This article argues that the information and transaction phases are closely intertwined with the street-level bureaucracy literature. Various attributes of citizen interaction with electronic government will be tested in this article. One notable finding was that the Internet improved the ability for e-citizens to interact with government, acknowledging some initial movement from street-level to system-level bureaucracies. 相似文献
12.
[目的/意义] 政务社交媒体已成为各国电子政务的核心组成部分,为了更好地推广政务社交媒体的应用,需要了解影响用户使用的因素。[方法/过程] 梳理和总结当前国内外新媒体环境下电子政务用户接受/采纳模型的相关研究,从概念界定、基础理论及其应用、研究方法、影响因素等方面进行了述评。[结果/结论] 将政务社交媒体用户信息获取影响因素划分为5个层面,即技术层面、组织层面、环境层面、任务层面和个人层面,以期为相关的研究人员提供借鉴。 相似文献
13.
Farhad Ali Bhuiyan 《International Information and Library Review》2013,45(3):219-233
Significant changes in the Indonesian political system have affected most aspects of its government and community. First, there is an effort to implement democracy in terms of ideology as well as political practices. Second, the government system is transforming from centralization to decentralization, as the development process is delegated to regional governments (cities and kabupatens). Third, there is an effort to build community consciousness through community participation in national and regional development.Participating in the development process, citizens should be supported with relevant public information. It is the government's task to provide information regarding governmental issues and public interests. As communication and information have been delegated to regional governments, they should execute this task based on good governance principles.However, providing fair and balanced information is not simple. Large populations and regions separated by water and mountains make the task harder. Therefore, regional governments must adopt advanced information technology systems, which functioned to transfer information to the public as well as to receive public feedback medium in an efficient and effective way. To meet those qualifications, regional governments endeavor to implement e-government as a tool for democratizing communication and information.After almost 3 years, there are indications that e-government has not been properly implemented by regional governments. They have faced many problems, including lack of financing, poor technical skill, lack of human resources and infrastructure, and the political will of the government elite itself.Nevertheless, there are many ways to overcome these problems. Standardizing the application of e-government, establishing the regulation of e-government, involving other stakeholders, and developing human resources may aid in the implementation of e-government. In addition, lessons learned from other regions, for example, Kutai Timur or Gorontalo, are also recommended. 相似文献
14.
With the further advancement of China's e-government, enterprise architecture has become one of major topics in the e-government field. This paper attempts to examine the status and progress of e-government enterprise architecture research in China in a systematic approach and frame a research agenda. This paper conducts quantitative and qualitative analyses of research articles on this topic published in Chinese journals over the last six years. For each paper the study examines author's institutional association and department, published journal names and issues, paper length, research themes, research methods, level of analysis, and geographical focus in order to take a multi-faceted perspective. Findings suggest that EA are receiving more and more attention by Chinese scholars over time with the continuing development of e-government in China. However, the research themes covered by a paper in EA are found to be unbalanced and unfocused, most studies on EA in China focus on architecture frameworks and methodologies, advocate of EA and multi-themes. In terms of research methods, papers in the research field lack academic rigorousness in general. 相似文献
15.
本体论进路是以基于本体论思维或由本体论衍生的一些理论为研究对象,进行剖析的研究脉络、研究方法或研究范式的统一。已有学者以本体论思想为本源,基于不同领域的具体理论,对组织学习开展了不同层面的研究。本体论进路常结合复杂系统理论、中国哲学中阴阳等相关理论,以＂类比—关联—融合＂的结构和程序深度分析组织及组织学习,从而使个人学习理论和组织学习理论更紧密连接,弥补现有理论的不足,为组织学习研究提供了新的理论基础,并取得了一些进展。 相似文献
16.
《Government Information Quarterly》2006,23(2):249-266
This study examines the views of information resource managers (IRMs) in Texas state agencies on e-government. The existing empirical research has focused on what local governments provide in terms of e-government information and services and less on the perspectives of key e-government decision makers. This study fills this void by examining how e-government had an impact on management of state agencies. Theories and expectations are provided on what the literature argues are the most important impacts of e-government on management. Specifically, these are the reinventing government movement, external environmental pressures, resource capacity, and demographic factors. A survey of Texas state agency IRMs was administered in the late spring of 2005 and the results are reported in this study. The findings revealed that the reinventing government movement, external environmental pressures, and resource capacity were the most important factors that had an impact on e-government management capacity. In this study, the size of state agency was not found to be as important. Future research should focus more on state e-government management, an often-neglected area of research. 相似文献
17.
《Government Information Quarterly》2014,31(4):631-636
In recent years, there has been an increasing amount of research published on the topic of e-government diffusion. This paper provides a meta-analytic review of the literature on the diffusion of e-government. We analyzed the related literature in the leading journals and from international conferences in the field of information systems and public administration. Our analytical results reveal the main theoretical foundations, research methods, and research topics found in the relevant literature. The meta-analysis identified four main research topics: (1) the factors that influence the diffusion of e-government, (2) the diffusion of e-government systems and applications, (3) the impacts of e-government diffusion on government agencies and employees, and (4) the relationships between information and communication technology (ICT) infrastructures and the diffusion of e-government. Researchers have developed eight related theories to discuss e-government diffusion and adopted four methods to explore it. We suggest directions that researchers should pursue to strengthen the diffusion of e-government and to draw out deeper issues. 相似文献
18.
本文分析了电子政务背景下实施CRM的可行性,并基于CRM的核心理念审视了当前电子政务建设中存在的主要问题,包括用户需求未得到满足、信息与服务的供需不匹配、用户细分不足、信息与服务传递渠道有限、用户培育不足等。根据电子政务发展的阶段性特征,研究认为CRM的实施应与当前电子政务发展阶段相匹配,其重点在于提高信息与服务的可获取性。基于此,文章提出了若干具有针对性的建议。 相似文献
19.
《Government Information Quarterly》2014,31(4):526-533
Effective e-government creates an environment for citizens to have greater access to their government and, in theory, makes citizen-to-government contact more inclusive. Our research examines two distinct but related measures of e-government effectiveness, namely the online service index and the e-participation index, both reported in the 2010 e-government survey conducted by the United Nations. We analyze the impact of political structure, public sector performance and policy initiatives on both indices in more than 150 countries. Our multiple regression analysis shows that there is greater e-government capability in countries that have more effective public sector governance and administration, and policies that advance the development and diffusion of information and communication technologies. More democratic institutions and processes, however, appear to have a negative impact on e-government. In addition, countries that practice effective governance and promote competition in the telecommunications sector demonstrate more extensive provision of e-participation. These results suggest that the path to e-government leverages different strategies depending on a nation's political structure, and that authoritarian countries may be utilizing e-government to maintain the status quo. 相似文献
20.
Paul T. JaegerAuthor Vitae Natalie N. GreeneAuthor VitaeJohn Carlo Bertot Natalie PerkinsAuthor VitaeEmily E. WahlAuthor Vitae 《Library & information science research》2012
While many studies have discussed the impacts of electronic government (e-government) on public libraries, little research has considered the extent to which the current federal government's implementation of e-government relies on the public technology access, training, and support provided by public libraries. A range of data and policy materials are drawn upon in order to illuminate the co-evolution of public libraries and e-government. Beginning with a discussion of the development of e-government and its impacts in public libraries, the access, goals, and challenges of e-government are detailed as they relate to libraries, and the areas in which current implementations of e-government would not be possible without public libraries. Based on the explorations of the co-evolution of e-government and public libraries, key policy issues are offered that require reconceptualization in order to better support the interrelationship between e-government and public libraries. 相似文献