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1.
Paul T. JaegerAuthor Vitae Natalie N. GreeneAuthor VitaeJohn Carlo Bertot Natalie PerkinsAuthor VitaeEmily E. WahlAuthor Vitae 《Library & information science research》2012
While many studies have discussed the impacts of electronic government (e-government) on public libraries, little research has considered the extent to which the current federal government's implementation of e-government relies on the public technology access, training, and support provided by public libraries. A range of data and policy materials are drawn upon in order to illuminate the co-evolution of public libraries and e-government. Beginning with a discussion of the development of e-government and its impacts in public libraries, the access, goals, and challenges of e-government are detailed as they relate to libraries, and the areas in which current implementations of e-government would not be possible without public libraries. Based on the explorations of the co-evolution of e-government and public libraries, key policy issues are offered that require reconceptualization in order to better support the interrelationship between e-government and public libraries. 相似文献
2.
Helen Komolafe-Opadeji Reuben Abiodun Ojo 《International Information and Library Review》2019,51(2):194-201
This article reports on a survey study on the adoption and implementation of automation projects in federal university libraries in the south-west of Nigeria (SWN). The objectives are to ascertain the implementation status of automation projects, discuss the accruable benefits, investigate the library management system software being used, determine the modules already activated and fully implemented and their web presence, highlight the challenges encountered, draw conclusions and recommendations on enhancing successful implementation of library automation projects in Nigeria. The method used for gathering data for the study is questionnaire-based survey, using google form template. The findings of the study are that all the six federal university libraries in the SWN have adopted and implemented automation; two out of them are using open source integrated library automation software (Koha), one library uses in-house built integrated library system (ILS), while the remaining three use different proprietary software for their automation projects; and all the ILSs being used for automation projects are interoperable. The conclusion from the study is that the effective performance of libraries lies in the ability to access research materials and other relevant information contents with remarkable ease. This becomes achievable when libraries adopt and implement automation in their respective domains. 相似文献
3.
Developing information systems and e-government requires a lot of strategic and financial resources that developing countries often do not have. Facing such challenges, some countries are supported by international assistance and donors. This research contributes to explain how such assistance on the development of national information and communication technology (ICT) strategies and programs is related to e-government development. This comparative study of Albania, Bosnia and Herzegovina, Croatia, (Former Yugoslav Republic of) Macedonia, Montenegro and Serbia takes a Rational Neoinstitutionalist perspective to look at longitudinal changes in these developing countries. Quantitative data such as the amount of foreign aid for national ICT strategies and the e-government index are combined with qualitative information from reports and documents. The research suggests that the effect of international assistance on e-government is generally positive in less developed countries. The analysis of benchmarking and benchlearning as e-government policy-making tools is another aim of this study, providing a critical discussion of their role and that of the donor–benchmarker duality. 相似文献
4.
《Government Information Quarterly》2023,40(2):101808
E-government innovations are known to help reengineer and improve organizational processes in ways that can reduce administrative burden. At the same time, however, research has shown that burdens are often deliberately created and used as a means through which politics play out. We connect these literatures and argue that the positive effect of e-government will likely vary under different political leadership. We examine this argument in the context of the U.S. welfare administration, where federal programs, such as Medicaid and the Supplemental Nutrition Assistance Program (SNAP), are implemented by the states. Using panel data for all U.S. states, we model the impact of varying adoptions of electronic application portals on program take-up for Medicaid and SNAP. In line with expectations, we find stronger effects of electronic program applications on enrollment under Democratic leadership and weaker effects under Republican leadership, and findings hold across both programs, Medicaid and SNAP. 相似文献
5.
Access to government information has been considered an essential element of democracy since the foundation of the American republic. Over time, the amount of government information produced has increased significantly, and the rise of e-government has made access to online government information, communication, and services equally vital to participation in society and interaction with governments. However, the outlets of free public access to government information and e-government have constricted over time, leaving public libraries as one of the only free public Internet access points in most communities. As a result, public libraries serve as a social guarantor of access to and assistance with government information and e-government services. This article first discusses the historical evolution of the means of access to government information and changes over time in responsibilities in providing such access. After exploring the interrelationships between government information and e-government, the article then details the development of the role of public libraries as guarantors of e-government access. Finally, the article examines the impacts of policy on e-government access in libraries, leading to a set of recommendations and conclusions to support the vital library roles related to e-government. 相似文献
6.
Managing IT-enabled transformation in the public sector: A case study on e-government in South Korea
The implementation of e-government is a burgeoning phenomenon across the globe. It improves and enhances the infrastructures and services provided to the citizens. However, a review of the IS literature reveals that research on the implementation of e-government is rather limited, which could be due to the general misconception of the public sectors as rigid and risk-averse establishments. The shortage of studies on e-government’s implementation presents a knowledge gap that needs to be plugged. This gap is significantly amplified by the increasing number of e-government initiatives being implemented by governments in recent years. This paper describes and analyzes South Korea’s Supreme Court Registry Office, which has implemented e-government. The case study discusses practical implications and suggests future research areas. Findings of the study include the alignment of technology and business processes, integration of resources into core business activities, integrating stakeholders’ trust and commitment, and better understanding of the role of organizational learning, which can enhance the adoption and institutionalization of e-government initiatives. 相似文献
7.
《Government Information Quarterly》2006,23(2):169-190
Section 508 of the Rehabilitation Act requires federal e-government Web sites to be accessible to persons with disabilities. While some studies have assessed the accessibility of federal e-government sites, most of these studies did not sufficiently examine the breadth and depth of issues related to Web site accessibility. This article details a multi-method, user-centered study of the accessibility of federal e-government sites that addresses the complexities of accessibility and the reasons for continued inaccessibility on federal e-government sites. By employing policy analysis, user testing, expert testing, automated testing, and a survey of federal Web developers, this study provides a multi-dimensional, user-centered portrait of the levels of accessibility of federal e-government Web sites, reasons for the current levels of accessibility, and perceptions about accessibility. This article discusses the legal requirements of accessibility, the previous research, and the data and findings of this study, and ultimately offers recommendations for increasing federal e-government Web site compliance with Section 508. 相似文献
8.
For more than 150 years, the United States Government Printing Office (GPO), along with its Federal Depository Library Program (FDLP), has supported an informed citizenry and democracy by ensuring access and preservation to a broad swath of federal government information. This collaborative national public information program between local libraries and the national government, if it is to survive beyond its second century of service, must overcome profound challenges within a rapidly evolving complex of e-government policies and principles. The FDLP can (and must) find a way to serve its traditional values – permanent and public access to government information – that allows for growth and change within the demands of a dynamic electronic environment between the governors and the governed. 相似文献
9.
In recent years, there has been rapid growth in the volume of research output on the topic of e-government. To understand this research better, we used content analysis of eighty-four papers in e-government-specific research outlets (two journals and one conference series). Our analytical focus took in five main aspects: perspectives on the impacts of e-government, research philosophy, use of theory, methodology and method, and practical recommendations. Normative evaluation identified some positive features, such as recognition of contextual factors beyond technology, and a diversity of referent domains and ideas. Alongside this, though, research draws mainly from a weak or confused positivism and is dominated by over-optimistic, a-theoretical work that has done little to accumulate either knowledge or practical guidance for e-government. Worse, there is a lack of clarity and lack of rigor about research methods alongside poor treatment of generalization. We suggest ways of strengthening e-government research but also draw out some deeper issues, such as the role of research philosophy and theory, and the institutional factors – particularly pressures of competition and time – that may constrain development of e-government as a research field. 相似文献
10.
E-government: An analysis for implementation: Framework for understanding cultural and social impact
《Government Information Quarterly》2005,22(3):354-373
The purpose of this study is to explore the emerging applications of e-government, both in the United States and in the international community. Technology allows governments to service citizens in a more timely, effective, and cost efficient way. E-government implementation may meet initial citizen resistance, require development expenses, and present certain implementation issues. Domestic and international impacts of e-government implementation are substantial. International impacts include cultural and social adaptation issues, transborder data flow issues, and the potential for the development of a global digital divide. 相似文献
11.
Paul T. Jaeger Author Vitae 《Journal of Government Information》2004,30(4):518-533
In the United States, a number of federal laws establish requirements that electronic government (e-government) information and services be accessible to individuals with disabilities. These laws affect e-government Web sites at the federal, state, and local levels. To this point, research about the accessibility of e-government Web sites has tended to focus on compliance with Section 508 of the Rehabilitation Act. Though Section 508 has the most specific guidelines regarding Web site accessibility, it is hardly the only law establishing accessibility requirements for e-government Web sites, and Section 508 does not apply to many sites that may be required to be accessible by other laws. Until assessment of the accessibility of e-government Web sites accounts for all of the relevant laws, the understanding of levels of accessibility and compliance will be incomplete. This article examines the entire spectrum of federal laws that create legal requirements for accessible e-government Web sites, analyzing the accessibility requirements that the laws establish and the ways in which each of the laws applies to an e-government Web site. This article also suggests research areas that should be included in future assessments to address the entire range of laws related to the accessibility of e-government Web sites. The issues raised in this article have significant relevance to the design and development of e-government, to the assessment of e-government information and services, and to the inclusion in e-government of the 54 million individuals in the United States with disabilities. 相似文献
12.
《Government Information Quarterly》2005,22(1):58-74
This article discusses the challenges of implementing e-government services through an examination of the development of information kiosks. The article explains the significance of kiosk development in the context of e-government policies through two case studies. The findings demonstrate the importance of having a sound business plan, a reasonable expectation of revenue streams, incremental logics in technology decisions, and effective management of the expectations and power balance of multiple external partners and granters. Based on the lessons learned, we make specific recommendations for policymakers and public IT managers on future kiosk development and similar e-government projects. 相似文献
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14.
Emily Shepard Smith 《Legal Reference Services Quarterly》2013,32(4):276-317
According to the administrative office of the U.S. Courts, a significant part of the present docket of federal district courts consists of prisoner litigation. This category of litigation, composed largely of habeas corpus petitions, civil rights suits, and suits related to prison conditions, is often pressed by prisoners whose only legal assistance is the resources and materials available in their prison law library. Although prisoner litigation is an essential means of ensuring that our prisons and criminal justice systems operate within the confines of the U.S. Constitution, these often poorly researched and poorly written lawsuits also present special challenges to the federal courts tasked with processing them. This article explores how establishing programs that involve law students in teaching legal research in prison law libraries could help to both ameliorate the burdens that prisoner litigation places on the federal court system and improve prison law libraries’ ability to provide prisoners with meaningful access to the courts. The article begins by discussing the history of prisoner litigation in federal courts and describes four models of legal research instruction and assistance that have been employed in prisons. Based on the lessons learned from these efforts, the article presents a proposal for a prison legal research clinic that could be established by interested law schools and their librarians, and discusses the benefits to law students, prisoners, and the courts that such a program has the potential to deliver. 相似文献
15.
The pace of implementing Electronic Government (E-Gov) is rapidly increasing. However, despite high levels of investment, a broad range of applications, and various methods of access relatively low levels of various methods of access, relatively low levels of usage (and even familiarity with e-gov) are still common. For example, in Canada, long recognized as a leader in implementing e-gov, less than 27% of Canadians used E-Gov during the past 12 months and 81% of c non-users report a low level of familiarity with either federal or provincial governmental services available through e-gov (Canada, 2004). Or, consider the showcase e-gov Gyandoot project in the Dhar district in central India, whose population is estimated at 1.7 million. Even after implementing e-gov in a showcase project for the rural poor, a study by the Center for Electronic Governance, Indian Institute of Management, Ahmedabad concluded that this model of “government to citizen” service delivery has serious sustenance problems (World Bank, 2004). The research reported in this paper takes a step back and focuses on the acceptability of e-gov by individuals. It is a people-centric approach to determine the overall acceptability of e-gov to people in a developing country, Saudi Arabia. Although this research may be generalizable to other situations, the primary intention of this project is to shed light on how to approach and manage implementation projects in developing nations. 相似文献
16.
Part of the promise of electronic government (e-government) is its ability to transform the delivery of information services and products from government to users. E-government allows federal agencies to supplement and even supplant private sector roles intermediating between government agencies and users, creating unintended consequences in terms of policy, theory, and practice. The problem is called “channel conflict” in the marketing literature, and the typical response is called distribution channel management (DCM). After reviewing the literatures of e-government, information policy, and DCM, the paper explores differing DCM philosophies of two federal agencies: the Internal Revenue Service and the U.S. Census Bureau. An examination of these two DCM programs provides insights on how federal agencies may be able to manage their various channels for e-government offerings despite tensions in the current legal and policy context. The paper concludes by using DCM literature to help frame options for dealing with these tensions. 相似文献
17.
The purpose of this exploratory study is to review scholarly publications and assess egovernment research efforts as a field of study specific to the United States e-government environment. Study results reveal that researchers who focus on the U.S. e-government environment assess specific e-government topics at the federal, state, and local levels; however, there are gaps in the research efforts by topic areas and across different levels of government, which indicate opportunities for future areas of research. Results also find that a multitude of methodology approaches are used to assess e-government. Issues, however, exist that include lack of or weak presentations of methodologies in publications, few studies include multi-method evaluation approaches for data collection and analysis efforts, and few studies take a theory-based approach to understanding the U.S. e-government environment. 相似文献
18.
《Government Information Quarterly》2014,31(4):631-636
In recent years, there has been an increasing amount of research published on the topic of e-government diffusion. This paper provides a meta-analytic review of the literature on the diffusion of e-government. We analyzed the related literature in the leading journals and from international conferences in the field of information systems and public administration. Our analytical results reveal the main theoretical foundations, research methods, and research topics found in the relevant literature. The meta-analysis identified four main research topics: (1) the factors that influence the diffusion of e-government, (2) the diffusion of e-government systems and applications, (3) the impacts of e-government diffusion on government agencies and employees, and (4) the relationships between information and communication technology (ICT) infrastructures and the diffusion of e-government. Researchers have developed eight related theories to discuss e-government diffusion and adopted four methods to explore it. We suggest directions that researchers should pursue to strengthen the diffusion of e-government and to draw out deeper issues. 相似文献
19.
以9个试点省市公共电子阅览室建设计划的相关文本为分析对象,从政策制定主体、实施主体、出资方、受益人群和地区、运行模式、政策资源及工具、资源建设等角度对其建设情况进行评估,结合安徽繁昌县的田野调查,形成对政策落实情况的初步判断：文化部门作为政策主体和实施主体,推动建设工作有序开展,未成年人和农民群体成为重点服务对象,受益地区基本惠及到省、市、区/县、街道/乡镇和社区/村,但政策落实中也存在资金渠道狭窄、免费开放政策未得到有效落实、乡镇及村级的公共电子阅览室利用率偏低等问题。 相似文献
20.
《Journal Of Access Services》2013,10(2):55-67
ABSTRACT In 2003, Penn State Libraries implemented payroll deduction and collection agency programs to gain better control of accounts receivable. The author reports on the implementation processes and first year outcomes of the programs. She recommends careful consideration of several questions before implementing such measures. 相似文献