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1.
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2.
Strategies are systematic and long-term approaches to problems. Federal, state, and local governments are investing in the development of strategies to further their e-government goals. These strategies are based on their knowledge of the field and the relevant resources available to them. Governments are communicating these strategies to practitioners through the use of practical guides. The guides provide direction to practitioners as they consider, make a case for, and implement IT initiatives. This article presents an analysis of a selected set of resources government practitioners use to guide their e-government efforts. A selected review of current literature on the challenges to information technology initiatives is used to create a framework for the analysis. A gap analysis examines the extent to which IT-related research is reflected in the practical guides. The resulting analysis is used to identify a set of commonalities across the practical guides and a set of recommendations for future development of practitioner guides and future research into e-government initiatives.  相似文献   

3.
通过对德国电子政务发展历程、发展目标、职能管理和资金保障方面的分析,对德国电子政务的基本情况 和建设特点进行了深入梳理,对比我国电子政务在发展规划、组织实施、管理业务流程重组等方面存在的差距,提出 我国电子政务建设与发展应从国家层面对政务体系制定整体发展规划、实施可操作的从中央到地方的分步建设推进方 案、按需重组政府管理业务流程、完善相关配套法律法规、营造稳定政务系统运行环境的建议。  相似文献   

4.
The diverse array of contributions to the discipline of e-government, from evaluative frameworks and conceptual models to guidelines for initiatives and implementation architectures, evidences the requirement, both from the researcher's and the practitioner's standpoint, of sound theoretical foundations that can be applied directly in practice. We propose a cycle between theory and practice where theoretical approaches will support informed empirical studies of initiatives and enable the processes for future implementations, the analysis of which will lead to more encompassing theories. Upon this proposition, we present a theoretical analysis of e-government evolution and subsequently test the results of this analysis against two real-life cases. The juxtaposition of the theoretical positions and the practical findings leads us to the development of a set of guidelines for the analysis and design of e-government information systems. We frame these guidelines into an existing reference model for information systems development. Thus, the paper's contribution lies on three axes: first, the furthering of a theoretical perspective of e-government; second, the combination of theory and practice in the effort to understand practical particularities of the field; and third, the introduction of a usable set of design guidelines that can be applied in future implementations.  相似文献   

5.
This study examines the e-government implementation of eXtensible Business Reporting Language (XBRL) to increase accountability and transparency in business and financial information. The business and financial information gathered in XBRL format is machine-readable and interoperable, thereby improving the ease of public dissemination and analysis. This study focuses on identifying and examining the determinants of successful XBRL implementation and draws from several bodies of literature: e-government, institutionalism, collaborative public management, regulatory compliance, and management information systems to identify determinants of successful implementation. This study selects four diverse implementations: the Netherlands, Australia, the United States, and Singapore. Empirical analysis follows a comparative case study method. The findings of this exploratory study underscore the importance of program goals and strategic alignment in achieving information transparency and efficiency, the advantage of strategies correlating to institutional setting, the critical need to provide incentives for adoption, and the usefulness of incremental implementation. The managerial and theoretical implications of these findings as well as future research opportunities are explored.  相似文献   

6.
This article examines the diffusion of an e-government innovation, a common e-customs standardized solution, which is currently subject of research in the European Union. One of the goals of the European Union is to achieve trade facilitation as well as to secure import and export. In order to achieve this goal, the European Government aims to have a common e-customs standardized solution. For this reason, the European Government provided an e-government model. However, while the e-government model regulates the boundaries of the e-government elements and provides high-level functional and technical specifications, the adoption part is in the hands of the individual EU member states. Procurement of information technology and implementation of e-customs solutions are not specified. The main goal of this study is, therefore, to identify facilitators and barriers that can influence the adoption of standardized e-customs solutions. The research is based on Rogers' theory of innovation considering the technological, organizational, and environmental context. Within the framework of a European funded project, we conducted our study collecting data from interviews and workshops involving an inhomogeneous group of participants, i.e. stakeholders coming from academy, industry, and governmental institutions. By demonstrating the existence of four generic facilitators (benefits potential of the public sector; procedural improvements and streamlined business processes; avoidance of misinterpretations of standardized regulations; and standardization of processes, messages and data models) and three barriers (slowdown in regulation execution due to missing procedural templates, increased complexity in the standardization process itself, electronification of operations) related to customs management, the article contributes towards the research in diffusion and adoption of e-government standards and in particular of standardized e-customs solutions as well as political and societal impact of e-customs policies.  相似文献   

7.
针对电子政务业务流程特点提出一种动态建模的理论体系。在对电子政务业务流程及其动态建模的形式 化描述基础上,利用业务活动之间的功能依赖关系,建立了电子政务业务流程动态建模的算法。通过活动功能的相似 性分析,详细研究构造元流程的思路,最后给出一个政府采购业务流程的动态建模案例。  相似文献   

8.
Much of what was promised has not been delivered by e-government. This necessitates a better understanding of the critical factors necessary for making e-government work. While a number of factors are known to cause e-government failure, this knowledge has not translated into greater success in e-government implementation. This suggests that other, more deep-rooted issues may have remained unaddressed. The nature of modern governance implies that e-government should be looked upon as a network. Application of network concepts like the politics of partner selection, achievement of network goals, institutionalisation processes, network structuring and incentive design can make e-government projects more realistic. We analyse three projects in India based on these issues and argue how a network approach could lead to success of such initiatives. In addition, we show that adoption of a process focus can help in identifying the appropriate partners and facilitate other network processes.  相似文献   

9.
This paper examines the extent to which state governments in the United States have adopted open e-government initiatives. The adoption is examined in terms of the three pillars of open government identified by President Obama's administration: transparency, participation, and collaboration. Chief Information Officers (CIOs) of state governments were surveyed to identify the extent of the adoption. The paper highlights that open e-government initiatives are unevenly developed. Nearly two-thirds of the CIOs surveyed felt that they have achieved high levels of open e-government, but fewer CIOs felt similarly with respect to each of the pillars of open government. Whereas a majority of the CIOs deemed good strides in the achievement of transparency, they were less sanguine about achieving advanced methods in citizen participation or collaboration among agencies.  相似文献   

10.
This paper examines business perceptions and satisfaction with e-government. Survey data is analyzed from businesses across Canada to determine their use of e-government and their perceived satisfaction with this technology for public service delivery. There are three research questions of this paper: 1) Are there significant differences for businesses that use the internet to contact government compared to those that do not? 2) Is there is a relationship between having a more positive perception overall by business of government and e-government satisfaction? and 3) Is there a relationship between businesses having input into regulatory changes, essentially being inclusive of business in the regulatory process, and e-government satisfaction? The results from the statistical models indicated that all three questions were confirmed. The findings of this study imply that governments should try to understand the business environment. A more positive attitude by business towards government, and being more inclusive of business in regulatory changes, leads to greater e-government satisfaction.  相似文献   

11.
Many developing countries across the world are allocating a significant share of their budgets for e-government initiatives. Common service centers (CSCs) are e-government initiatives that aim to increase access to public services and promote easy and direct interaction with the government. These e-government initiatives are largely underutilised, especially in rural areas in developing countries. This study attempts to identify the key challenges facing CSCs and determine their hierarchical relationships in the context of rural India. A set of 15 challenges was identified through a rigorous literature review and by surveying experts and CSC owners. Data were collected on the identified challenges and were analysed using interpretive structural modeling (ISM)-MICMAC-fuzzy MICMAC analysis. Subsequently, we developed a hierarchical model of challenges. The findings revealed that “longer travel time and transaction cost”, “low digital literacy”, and “low awareness” of e-government services are among the key challenges CSCs face in rural India. This study suggests several recommendations to all the stakeholders involved in the management of CSCs to improve the delivery of e-government services in rural India.  相似文献   

12.
In the context of Political Science, fragmentation refers to the process of decentralization, department differentiation and division of management in governmental institutions. Increasingly fragmented features emerge in China's administrative values, public resource operation, public organizational structures and public service provision in the post-industrial age, which affect the planning and implementation of e-government and inevitably map onto virtual government, leading to a fragmented Chinese e-government. Although most of the literature include impediments or measures to China's e-government, hardly any research can be found that focuses on theoretically identifying and innovating the way to handle problems. An aim of this research is to determine that holistic governance could be considered a rational choice for the transformation from fragmentation to holistic development and an effective measure for the sound advancement of e-government.  相似文献   

13.
While many studies have discussed the impacts of electronic government (e-government) on public libraries, little research has considered the extent to which the current federal government's implementation of e-government relies on the public technology access, training, and support provided by public libraries. A range of data and policy materials are drawn upon in order to illuminate the co-evolution of public libraries and e-government. Beginning with a discussion of the development of e-government and its impacts in public libraries, the access, goals, and challenges of e-government are detailed as they relate to libraries, and the areas in which current implementations of e-government would not be possible without public libraries. Based on the explorations of the co-evolution of e-government and public libraries, key policy issues are offered that require reconceptualization in order to better support the interrelationship between e-government and public libraries.  相似文献   

14.
Governments worldwide are increasingly using Web-based business models to enhance their service delivery. Yet the concept of the business model is unexplored within the context of e-government. Drawing upon the literature on e-commerce, we develop a taxonomy for analyzing Web-based business models for e-government. Based on a systematic survey of 59 e-government Web sites in the Netherlands, our findings indicate that most of the Web sites use the content provider or direct-to-customer business models, while only a few are using novel business models. Overall, the concept of business model is appealing and useful in the public sector. Specifically it compliments research on Web site quality by analyzing and describing Web sites using atomic e-government business models and suggesting improvements by using combinations of business models.  相似文献   

15.
Effective e-government creates an environment for citizens to have greater access to their government and, in theory, makes citizen-to-government contact more inclusive. Our research examines two distinct but related measures of e-government effectiveness, namely the online service index and the e-participation index, both reported in the 2010 e-government survey conducted by the United Nations. We analyze the impact of political structure, public sector performance and policy initiatives on both indices in more than 150 countries. Our multiple regression analysis shows that there is greater e-government capability in countries that have more effective public sector governance and administration, and policies that advance the development and diffusion of information and communication technologies. More democratic institutions and processes, however, appear to have a negative impact on e-government. In addition, countries that practice effective governance and promote competition in the telecommunications sector demonstrate more extensive provision of e-participation. These results suggest that the path to e-government leverages different strategies depending on a nation's political structure, and that authoritarian countries may be utilizing e-government to maintain the status quo.  相似文献   

16.
Large-scale information technology implementations are risky projects, and the challenges and risks multiply when multiple organizations are involved, as is often the case in e-government initiatives. Some of the risk can be addressed by carefully aligning the partners' motivations, which are affected by each organization's internal and external operational and information technology strategies. In this paper, we propose a strategic alignment framework and use it to examine the motivations of a set of collaborating government agencies and businesses in the pilot implementation of the Internet Payment Platform, an interorganizational, third-party hosted, e-procurement system. As we predict, the partners in this study had varied technical, political, economic, and operational motivations for participating in the project. Even so, the participating agencies reported positive outcomes from the project, and look forward to further collaboration on the next iteration of this e-procurement system.  相似文献   

17.
A context-based integrative framework for e-government initiatives   总被引：2，自引：2，他引：0  
The recent advances in the Internet technology have propelled the development of related applications in electronic communications and transactions, including electronic commerce and electronic government (e-government). There has been a proliferation of e-government initiatives worldwide undertaken under different forms of government, socioeconomic settings, and technological conditions. Nonetheless, the relationship between an e-government initiative and its context has not received adequate attention in the e-government literature. This paper provides an organizing framework that maps the core values (goals) of e-government to two fundamental factors; namely, the degree of e-government readiness and the level of democratization. The framework addresses the importance of the relationship between the context within which e-government initiatives are undertaken and the goals of those initiatives. From a conceptual perspective, this framework underscores the pivotal importance of the context of an e-government initiative in influencing the goals of this initiative. From a practical viewpoint, the framework provides a roadmap for policy makers to formulate policy goals of e-government initiatives commensurate with their respective environments.  相似文献   

18.
This paper introduces a research agenda to explore the intersection of e-government implementation and the key federal programs – Medicaid, the Supplemental Nutrition Assistance Program (SNAP, a.k.a. food stamps), (SSI), and Temporary Assistance to Needy Families (TANF, a.k.a. welfare) – that provide assistance to low-income citizens in the United States. To lay the groundwork for on-going research, this paper focuses on the implementing statutes that require different levels of automation for delivering these programs to the public. It discusses the programs in terms of their breadth, impacts to recipients, and the effects of automation as implemented for each. It identifies some of the consequences of automation, such as potentially faster service delivery, different approaches to information access, and issues of privacy. It then suggests some points to consider for policymakers and for future research to more deeply understand this unique and little-studied aspect of e-government implementation. By understanding the impacts of implementing statutes on the poor, policymakers can develop a deliberately inclusive strategy that leverages technology to support access to assistance in measurable models that can be implemented at the federal, state, and county levels. This can further democratize the government-to-citizen relationship and support greater accountability to taxpayers.  相似文献   

19.
Academic studies of open government have flourished in the last decade. Nevertheless, comprehensive reviews of open government have been limited. This research gap not only impedes our understanding of the overall body of knowledge on open government but also hinders the advancement of existing practices. To address this gap, this article systematically reviews 189 studies published from 2008 to 2019. Guiding this review are the central research questions: (1) How has the concept of open government been defined and conceptualized in the literature? (2) How is open government being used and implemented? (3) What outcomes or impacts are attributed to open government initiatives? This research found that open government is generally conceptualized as a new governing structure emphasizing both transparency (vision) and public participation (voice). However, it also identifies a “transparency-driven focus” for both the case selection of academic studies and practical implementation, which represents a gap between open government theory and practice. This research also reveals the lack of empirical evidence regarding the effects of open government and highlights methodological concerns of prior studies. The article concludes with a discussion on future research.  相似文献   

20.
With the further advancement of China's e-government, enterprise architecture has become one of major topics in the e-government field. This paper attempts to examine the status and progress of e-government enterprise architecture research in China in a systematic approach and frame a research agenda. This paper conducts quantitative and qualitative analyses of research articles on this topic published in Chinese journals over the last six years. For each paper the study examines author's institutional association and department, published journal names and issues, paper length, research themes, research methods, level of analysis, and geographical focus in order to take a multi-faceted perspective. Findings suggest that EA are receiving more and more attention by Chinese scholars over time with the continuing development of e-government in China. However, the research themes covered by a paper in EA are found to be unbalanced and unfocused, most studies on EA in China focus on architecture frameworks and methodologies, advocate of EA and multi-themes. In terms of research methods, papers in the research field lack academic rigorousness in general.  相似文献   

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