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我国政府网站公共服务的现状分析与优化路径 总被引：2，自引：0，他引：2
近年来,在政府网站普及率逐步提高、政府网站的公共服务功能显著增强的同时,公众对政府网站的满意度却不尽人意.政务信息公开不充分、在线办事能力薄弱、政民互动效果不佳等问题日益凸显.政府对公众参与的积极性调动不足使得政府网站公共服务的主动性难以有效发挥.以激活政府网站公共服务功能为主导,调动公众主观参与的积极性,加强政府与公众间的合作是优化政府网站公共服务的策略选择. 相似文献
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在明确政府网站公共服务的概念、内涵、特点的基础上，结合中央政府门户网站的建设经验和国务院所属部门及各级政府网站在提供公共服务方面的现状，并通过与美国、英国、新加坡、加拿大政府网站提供公共服务现状的比较分析，依据我国实际，探讨我国政府网站在提供公共服务方面所存在的问题，并提出解决问题的相关对策。 相似文献
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网站内容是政府网站绩效评估指标体系的主要组成部分,政府网站的信息公开、在线办事、公众参与三大功能的实现程度直接决定了政府网站绩效水平的高低。论述了2007年中国政府网站绩效评估指标体系中的信息公开、在线办事、公众参与三大网站内容评估指标的理论基础、参考框架和设计思路。 相似文献
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阐述了政府网站公众参与渠道建设的背景及其重要意义,论述了政府网站公众参与的主要渠道、评估指标设计思路和我国政府网站公众参与的现状和成效,并就当前如何提升政府网站互动参与效果提出若干建议和措施。 相似文献
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夏义堃 《中外科技政策与管理》2009,(8):38-43
通过对中外政府网站用户访问量、满意度以及网站功能利用情况的比较,指出政府网站在公众普及度、利用深度及综合影响力等方面存在的问题,并分析原因,明确了政府网站功能设计的缺陷、信息内容组织的不完全以及网站宣传的薄弱和公众信息素质差异对于公众接受利用政府网站的影响,进而提出应对举措。 相似文献
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耿昭 《中外科技政策与管理》2008,(3):140-144
以大连市政府门户网站为例，探讨了目前中国常见的政府网上公众参与形式，剖析了政府网上公众参与的实际内涵；提出了网上政府互动模型的基础框架；总结了大连市政府网站开展公众参与工作的主要做法，对其他城市具有借鉴意义。还对今后政府网站在公众参与建设上的做法做了探讨。 相似文献
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卢火焱 《中外科技政策与管理》2011,(7):80-85
网上公众参与是政府门户网站的核心功能之一,是政府及时了解掌握社情民意,提高政府工作的服务效率和管理水平的重要途径。对政府门户网站政民互动功能进行科学有效的绩效评估,有助于把握网站公众参与栏目建设中存在的问题,明确今后的发展方向。在分析中国政府门户网站政民互动功能绩效构成内容的基础上,结合工业和信息化部提出的政府网站发展评估核心指标体系对政民互动板块的要求,设计出适合中国政府门户网站政民互动功能的绩效评估指标体系。 相似文献
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建设服务型政府不仅要实现理念上的变革,以公开透明的方式向公众提供公共服务,还要实现组织结构和业务流程的变革。电子政府可以通过现代通讯网络技术等提供电子公共服务。电子政府建设有利于服务型政府建设中政府体系的改革、政府服务的创新、政府公共服务职能的强化,为政府改革提供了新的思维和模式。 相似文献
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Modern cities currently face numerous challenges related to mobility, waste management, access to resources, etc. Smart Cities integrate information and communication technologies (ICT) to develop innovative solutions that can solve such challenges and create a higher quality of life for their citizens. Two elements need to be considered for smart cities to be successful. First, citizens must participate in the design of the smart city to take advantage of their ideas so that the smart city answers their real needs. Secondly, each city has its own unique characteristics that need to be considered to design a citizen participation strategy truly tailored and adapted to their respective context. In line with these two considerations, the goal of this paper is to identify the context factors that impact citizen participation strategies in smart cities. In order to reach that goal, we performed a qualitative case study of two cities that strive to be smart: Namur (Belgium) and Linköping (Sweden). This analysis allows us to understand how participation is implemented in two different cases and to infer the context factors that impact the respective strategies. Five context-factors have been identified in this study: the smart city consideration, the drivers for participation, the degree of centralization, the legal requirements, and the citizens’ characteristics. By identifying these factors, we can derive context-dependent recommendations about citizen participation for smart cities. These recommendations are then applied to the case of Brussels in Belgium. 相似文献
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公民社会的兴起是中国社会发展的必然。社区是社会的基本单元,公民文化权利的实现很多是通过社区来完成的。要通过社区文化的建设,引导群众改变生活方式,积极参与文明健康的文体活动。政府应从宏观上管理公共事务,确立总体目标是使最大多数的公民得到服务,保障公民的基本权利。社区文化服务的社会化、文化管理的人性化、文化认同的公共化、文化投入的法定化以及文化评价的公众化是各级政府的职责和义务范畴,是文化体制改革不可或缺的一个重要目标。 相似文献
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Hans K. Klein 《The Information Society》1999,15(4):213-220
Political theorists like Alexis de Tocqueville have long recognized the importance of citizen associations for the practice of democracy. Through participation in associations, citizens both receive an education in public affairs and create centers of political power independent of the state. Essential to participation in an association is participation in a forum, a communication space that allows for many-to-many communication in which citizens can "treat of public affairs in public" (Tocqueville, 1945, p. 109). Participation in forums suffers from numerous barriers, however, such as the need to meet in one common place, the need to meet at one common time, and the potentially high costs of participation. Online forums on the Internet avoid many of these barriers, and thus they hold the promise of facilitating the formation and operation of citizen associations. This was confirmed in 1995 by the experiences of a Boston-based citizen association, the Telecommunication Policy Roundtable-Northeast (TPR-NE). TPR-NE's uses of the Internet suggest that online forums may allow associations to be more responsive, more robust, and able to unite more members. 相似文献
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《Information processing & management》2023,60(3):103330
Online participation is an important tool for citizens to express their demands, and it is essential for government agencies to respond to public petitions on time and effectively. However, few studies have focused on the rich textual characteristics within the expression of citizen petitions and the effects on the efficiency of government responses as well as response outcomes. In this study, we construct a theoretical model to explain how sentiments, fields, and detailed contents of online petitions influence the timeliness and text length of the corresponding government responses on the basis of discourse theory and government pressure theory. Using the data on the online petition platform of one provincial government in China, textual features are automatically extracted through text analysis techniques. Multiple regression models are employed with a heterogeneity analysis to examine the model. The results show that more negative sentiments, public interest, and detailed contents in the petitions will impede the timeliness of the corresponding responses and bring about longer responses since such petitions are usually complex and hard to address. These findings help better understand the hidden mechanisms of the interaction between governments and citizens, providing theoretical and practical implications. 相似文献
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政策制定是公共危机管理中的一个强有力的工具,如何有效地制定危机政策直接关系到这个工具能否发挥效力,所以,明确政策制定原则,同时提出一些有效的政策制定措施就显得尤为重要。文章综合分析了政策制定过程中应该坚持公民参与力度增强,快速决策并敢于承担风险,以及危机政策的产出价值优先的原则。在具体政策制定过程中,应明确政府职能和强化政府责任,及时接收危机信号和收集危机信息,从而迅速确认问题,同时,政府引导公民参与危机政策制定,最后,需要强有力的政策实施与持续改进的评估。 相似文献
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从公民新闻发展看新闻自由与社会控制的平衡 总被引：1，自引：0，他引：1
公民新闻的最大特征是非专业的普通公民通过网络平台参与新闻传播,它解构了媒介＂把关人＂理论,为公民话语权的实现提供了一条可行的现实途径。它的出现对于新闻自由摆脱现实困境具有重要意义,但它的良性发展还需依靠社会的控制,公民新闻要在两者的博弈中平衡发展。 相似文献
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伴随着市场经济的崛起,工业化、城镇化、信息化迅猛发展,由此引发的环境问题越来越受到人们的关注。在环境治理中,利益主体由同质化转向多样化,政府职能模式由全能型逐渐向有限型过渡,将部分权力归还于社会,目的在于协调多元主体的利益差异、利益矛盾,公民利益群体的地位也由此凸显出来,成为环境治理中除政府、市场之外的第三方参与者。如何指导和激励公民利益群体的行动策略,维护公民的合法权益,已成为当今政府的一项重要职责。文章试图从利益驱动、资源禀赋及制度构建三方面来解析公民群体在环境治理中的行动逻辑,从而推动公民集体行动迈向组织化、规范化,真正实现环境善治格局。 相似文献
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Hans K. Klein 《The Information Society》2013,29(4):213-220
Political theorists like Alexis de Tocqueville have long recognized the importance of citizen associations for the practice of democracy. Through participation in associations, citizens both receive an education in public affairs and create centers of political power independent of the state. Essential to participation in an association is participation in a forum, a communication space that allows for many-to-many communication in which citizens can "treat of public affairs in public" (Tocqueville, 1945, p. 109). Participation in forums suffers from numerous barriers, however, such as the need to meet in one common place, the need to meet at one common time, and the potentially high costs of participation. Online forums on the Internet avoid many of these barriers, and thus they hold the promise of facilitating the formation and operation of citizen associations. This was confirmed in 1995 by the experiences of a Boston-based citizen association, the Telecommunication Policy Roundtable-Northeast (TPR-NE). TPR-NE's uses of the Internet suggest that online forums may allow associations to be more responsive, more robust, and able to unite more members. 相似文献
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《Information processing & management》2020,57(5):102301
In this paper we propose a computational approach that applies data mining techniques to analyze the citizen participation recorded in an online digital platform. Differently to previous work, the approach exploits external knowledge extracted from Open Government Data for processing the citizens’ proposals and debates of the platform, enabling to characterize targeted issues and problems, and analyze the levels of discussion, support and controversy raised by the proposals. As a result of our analysis, we derive a number of insights and conclusions of interest and value for both citizens and government stakeholders in decision and policy making tasks. Among others, we show that proposals targeting issues that affect large majorities tend to be supported by citizens and ultimately implemented by the city council, but leave aside other very important issues affecting minority groups. Our study reveals that most controversial, likely relevant, problems do not always receive sufficient attention in e-participation. Moreover, it identifies several types of controversy, related to ideological and socioeconomic factors and political attitudes. 相似文献
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自20世纪90年代中期以来,“公众科学”的概念逐渐受到学界关注并形成了一个新的研究领域,但目前学界对于“公众科学”的内涵仍没有共识。为此本文追溯了实践进路和政治进路两种不同内涵的公众科学的源起、内容与影响,并对两种公众科学的形成背景、理论预设、政策影响等方面的差异进行了系统比较;同时阐述了已有研究对于融合两种公众科学进路的尝试。最后,文章提出公众科学是一种以公众为主体的新知识生产方式,并结合国内公众科学情况提出了几点发展建议。 相似文献