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1.
Childs S 《Health information and libraries journal》2004,21(Z2):14-26
Background: This paper describes the Judge project, the aim of which was to explore the need for health website quality assessment guidelines for the voluntary sector. Such guidelines would enable health consumers to assess the quality of health sites and assist support groups to produce their own good quality sites. The project was a partnership between the Information Management Research Institute, School of Informatics, Northumbria University and Contact a Family. It was supported by the Health Foundation. Methods: The views of health consumers and support group members and workers were obtained by focus groups (35 attendees) and questionnaires (55 responses). They were asked questions about quality issues and concerns about Internet health information and any help they needed with judging the quality of health websites. Results: The results supported the need for guidelines. The guidelines were written to reflect the requirements of health consumers and support groups articulated from the focus group and questionnaire data. They were then disseminated via a website. Conclusions: There is a need to improve communication and information exchange between health consumers and professionals and official organizations; publicise support groups to patients and carers; set up local Webs of Trust, linking together voluntary and statutory organizations within a locality. Professionals and official organizations in the public sector should make information provision to patients and health consumers a priority. Information provision should be embedded in the clinical setting via guidelines, protocols and administrative structures. Professionals should be trained in the role of information and how to provide it in appropriate ways. Support groups should use the Judge guidelines to assist them in producing good quality websites. Support groups should promote the Judge guidelines to health consumers, to help them make their own quality judgement about health‐information websites. 相似文献
2.
Coleman B 《Health information and libraries journal》2003,20(3):160-171
Objectives: To develop a patient information leaflet (PIL) to help local patients meet their drug information needs using the Internet, and to perform a preliminary evaluation of this tool. Methods: Development—a cross‐sectional survey of the drug information needs of local patients using a semi‐structured questionnaire; assessment of websites offering free, consumer‐orientated medicines information using set criteria; identification of consensus criteria to evaluate the quality of health‐related on‐line information; evaluation—views on a draft patient information leaflet from a focus group. Results: Those surveyed felt that being directed to high‐quality websites and being provided with assessment criteria for on‐line information would be useful. The three websites fulfilling most of the set quality criteria were Surgery Door ( www.surgerydoor.co.uk ), InteliHealth ( www.intelihealth.com ) and medline plus ( www.nlm.nih.gov/medlineplus ). The six most frequently cited assessment criteria were currency, authorship, commerciality, relevance, links and attribution. A draft leaflet was constructed listing the above three websites and six criteria along with tips on how to search the Internet effectively. A focus group reacted favourably. Conclusion: The Internet is a source of drug information—an information leaflet may help to guide local patients through its variable information quality. 相似文献
3.
《Government Information Quarterly》2018,35(1):50-60
Emergency Management Agencies (EMAs) in the U.S. operate at federal, state, and local levels, each with a common purpose “to prepare for, prevent, respond to, recover from, and mitigate the effects of incidents” (Homeland Security, 2008). As Homeland Security (2008) explains, local EMAs (LEMAs) lay the groundwork for prevention and other activities, coordinating with nearby LEMAs and local entities, including private and non-governmental organizations. LEMAs have been studied little; most research on online LEMAs and State Emergency Management Agencies (SEMAs) has been limited to website content, providing an incomplete picture of how they provide online service to the public. Bertot & Jager argue that functionality, usability, and accessibility are critical elements in evaluating e-government, noting that if users cannot get to or find the content, the content becomes irrelevant. This study contributes to addressing this gap by evaluating Alabama LEMA websites, based on a combination of content rubrics used in prior EMA studies and usability heuristics, factors that can affect user trust, and thus a site's usefulness. It also looks at how Alabama LEMAs are using social networking on their websites. 相似文献
4.
This study uses e-government and corporate usability benchmarks to compare municipal government websites in Alabama and examine correlations between usability scores and population, as well as usability scores and per capita income. E-government in Alabama is on the rise. At the state level, in 2008, Alabama ranked in the top 10 states in e-government after three years of being in the bottom three. Improvements in state-level e-government have not, however, necessarily trickled down to the municipal level, and this study found no correlation between usability and a municipality's population or per capita income. Indeed, the study reveals substantial problems with municipal website usability, including accessibility; such problems could erode the web credibility of municipalities trying to engage citizens, to create or strengthen sustainable practices, and to attract companies that can bring new jobs and improve the local economy. 相似文献
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政府门户网站信息无障碍利用是当前我国电子政务的重要内容,是政府实现公共服务均等化的需要,符合国际发展趋势.对比国内外政府门户网站信息无障碍利用现状得知,我国政府门户网站存在地域性差距大、相关法律法规与标准不完善、信息技术不成熟、投入与认识不足等问题,应从增强信息无障碍利用意识、健全信息无障碍利用法律法规与标准体系、完善... 相似文献
7.
论文总结和分析了我国图书馆学情报学编辑部网站存在的问题与用户需求,然后对编辑部网站信息构建可用性进行研究,最后对我国编辑部网站栏目设置与建设提出若干建议 相似文献
8.
State government websites are a main information portal for people. The primary objective of this study is to examine 50 U.S. state government websites to evaluate the status of their accessibility in comparison with federal government and randomly selected commercial websites. The results show a significant difference among the three groups (F(2, 101) = 11.81, p < 0.001) with respect to accessibility. In particular, the state and federal government websites provide more accessible service to their users than the commercial websites (p < 0.01). The most frequent barriers to accessibility found on state government websites are also listed here for web designers and developers to enable them to improve their quality of service in the future. 相似文献
9.
文章以美国城市公共图书馆协会146家图书馆为调查对象,借助无障碍评估工具WAVE对这些馆的网站主页进行测评,逐一开展网站访查和内容分析,统计为残障用户提供服务的情况。调查发现,美国城市公共图书馆网站达到《康复法案》Section 508中规定的信息无障碍标准的比例只有15%,“缺少表单标签”“链接图像缺少替代文本”等是常见错误;55%的图书馆网站主页有残障用户服务信息。我国公共图书馆应重视信息无障碍建设,遵循信息无障碍标准,定期进行审查与维护,借助信息无障碍技术提供残障服务。 相似文献
10.
Placing the Internet in information source horizons. A study of information seeking by Internet users in the context of self-development 总被引：1，自引：0，他引：1
The ways in which people perceive the relative value of the Internet when seeking information for self-development purposes were investigated. The concept of information source horizon was introduced, and it is a construct that enables one to put various information sources and channels in an order of preference to meet the requirements of information seeking. The horizon is based on one's conceptions of the characteristics of information sources, particularly their accessibility and quality. The study draws on interviews with eighteen Internet users who positioned various information sources in three zones of relevance. In their information source horizons, human sources such as friends and colleagues were preferred, followed by print media such as newspapers and books: networked sources were ranked third among six source types. Networked sources were favored for easy accessibility and opportunities to save time. The issue of “facilitating everyday life” was emphasized in this context. Also currency, broad repertoire of networked information, and the potential of the Internet to complement other services were valued highly. Critical stands on the Internet were mainly affected by the negative experiences of encountering low quality material. 相似文献
11.
Health information in Italian public health websites: moving from inaccessibility to accessibility 总被引：1，自引：0，他引：1
AIMS: In January 2004, the Italian government passed new legislation designed to give people with disabilities access to online services. Starting from the new legislation requirements, the purpose of this study is to investigate whether Italian Local Health Authorities websites are accessible to users with different abilities. METHODS: One hundred and seventy websites were analysed evaluating their compliance to the World Wide Web Consortium (W3C) Priority 1 guidelines via a combination of appropriate accessibility testing methods. This review was carried out twice: the first time it took place between the end of 2003 and May-June 2004. The same survey was repeated again in December 2004, after the issuing of the draft of the Implementation Regulations for The Stanca Law in July 2004. In this second survey, all the websites analysed before were checked again to establish if some measures to make those sites accessible were taken. RESULTS: Seventy-six per cent of the analysed websites fail to satisfy the most basic W3C requirements, but Italian Local Health Authorities websites are likely to present significant improvements to access for some disabled user groups: the number of accessible websites increased consistently between the first and the second review. CONCLUSIONS: It seems that awareness of web accessibility issues is increasing among developers of health information websites because of law enforcement. Recommendations for future research and development are offered. 相似文献
12.
The digital divide and the quality of electronic service delivery in local government in the United Kingdom 总被引：1，自引：0，他引：1
This study examines the relationship between the quality of electronic service delivery (ESD) and the levels of Internet access across the 12 official regions of the United Kingdom. A random sample of 236 local government websites was assessed for the quality of ESD. The results indicate that in contrast to regions of high household Internet access, the quality of local government websites in regions of low household Internet access was significantly poorer in terms of information content and relatively limited in terms of the range of e-enabled services. The policy implications of the findings are discussed. 相似文献
13.
[目的/意义]研究影响视障者访问公共图书馆网站的因素,并针对网站信息无障碍的设计提出具体建议和优秀范例,为图书馆网站更好地服务视障者提供借鉴。[方法/过程]首先,采用内容分析法和调查问卷法,从文献中整理出本研究参考的17项无障碍设计原则;其次,选择百度排名靠前的5家国内公共图书馆,邀请5位视障者利用读屏软件访问其网站并完成一系列任务,获知结果和总体评价;再次,参照LibQUAL+TM模式,针对17项设计原则设计调查问卷,让视障者对5家公共图书馆网站的各项服务进行评分。[结果/结论]通过对视障者的评价及评分进行综合分析,发现5家国内公共图书馆网站提供的信息服务离读者认为理想的服务水平还有差距,并从网站资源与网站操作两方面探讨影响视障者访问网站的因素,同时列举出国外优秀公共图书馆网站范例。最后,针对国内公共图书馆网站信息无障碍的设计提出加强网站首页的营销功能等10项具体建议。 相似文献
14.
Williams P Nicholas D Huntington P McLean F 《Health information and libraries journal》2002,19(2):98-108
The Government in Britain is set on using the Internet to expand the provision of health information to the general public. Concerns over the quality of the health information have preoccupied commentators and organizations rather than the way users interact with health information systems. This report examines the issues surrounding the provision of electronic health information, and describes an evaluation undertaken of a commercial health website-that of Surgerydoor (http://www.surgerydoor.co.uk/), and comprises two parts. Part one outlines the literature on electronic health information evaluation. It discusses quality issues, but also redresses the imbalance by exploring other evaluative perspectives. Part two describes an evaluation of a health information Internet site in terms of its usability and appeal, undertaken as part of a Department of Health funded study on the impact of such systems. 相似文献
15.
U.S. federal websites are required to be accessible for people with impairments. However, despite the existing regulations and guidelines, many federal websites continue to be inaccessible, and accessibility policy statements available on federal websites often do not provide any useful information. This paper provides three contributions to the research literature: (1) an accessibility evaluation of 100 federal home pages using both human and automated methods, (2) a content analysis of existing website accessibility policy statements, and (3) a discussion of the relationship between actual Section 508 compliance and the existing accessibility policy statements on a website. The paper concludes with recommendations for improving policy related to Section 508 compliance for websites. 相似文献
16.
通过比较6个寻亲网,得出google寻亲网重视用户的力量、资源极大整合、服务形式多样化、传递推广服务和提供相关服务等5个特性,揭示其对图书馆网络信息服务的启示,并提出图书馆要具备敏锐的观察力、建立图书馆联盟、鼓励用户参与、广泛传递服务、提供手机图书馆服务、提供相关服务等建议。 相似文献
17.
The crisis of intimate partner violence (IPV) requires a comprehensive array of government services in law enforcement, health, and social services. Impacting over 5 million victims in the U.S. annually, the beating, rape, stalking, assault, and other abuse of IPV force survivors to face multiple points of crisis. Repeatedly, most of these individuals move through separate dynamic situations that require different types of information. Building from the research literature on IPV survivors' experiences, this paper presents an original four-part framework of the Everyday Life Information Seeking (ELIS) information needs of IPV survivors. Using the person-in-progressive-situation approach of ELIS, this framework delineates 16 concrete information needs which occur throughout the four points of change: considering leaving an abuser, actually leaving an abuser, surviving after leaving, and long-term survival after leaving. Police departments are the local government first-responders most directly responsible for IPV survivors at the point of crisis. Their well-established use of community policing techniques requires police to serve as key information gatekeepers for all crime victims but particularly for IPV survivors. Police departments are examined in light of this original framework to determine the extent to which their websites address these situational information needs of IPV survivors. Using the original four-part framework as an analytic lens, this examination of 172 police department websites in the nation's 100 largest metropolitan areas reveals major gaps in provision of essential information. Solving these problems requires more than simply filling the information gaps. The fundamental approach to local e-government social service information delivery must be firmly rooted in the information experiences of individuals' situations. Findings are contextualized in terms of information theory most relevant to individuals in crisis; future research needs are delineated. 相似文献
18.
[目的/意义] 信息评价能力是信息素质不可或缺的重要组成部分,但在国内的文献检索课中却往往缺失或体现不够。对国内外信息素质教育网站的信息评价标准进行比较研究,有利于对信息评价的方法进行深入探讨,对课堂教学也会起到重要的借鉴作用。[方法/过程]在对国内外比较有影响的开放式信息素质教育网站的信息评价内容进行调研的基础上,对国内外相关网站中信息评价标准的总体特点进行比较分析。[结果/结论]对国内信息素质教育网站中关于信息评价内容提出如下思考和建议:信息评价能力应得到进一步重视;信息素质教育网站的引导、示范作用应得到进一步加强;评价标准的差异性的巧妙利用可提高实体教学的效果;国内信息素质教育网站信息评价内容在内容厚度、意识培养、解读力度、习题配备诸方面有待改进。 相似文献
19.
This study examines queries submitted through two municipal government websites over a 3-year period to discover patterns in information seeking that current web log analysis literature have not discovered or addressed. The findings reveal: in spite of subtle differences strong similarities remain between two different communities' information needs from municipal government websites; demographic variables and close physical proximity do not appear to affect these similarities; there appears to be a belief that municipal government websites can deliver all types of information; and, using methods presented in this paper, municipal governments may better manage their online information resources. 相似文献
20.
《Library & information science research》2006,28(1):110-127
The ways in which the temporal context of information seeking has been approached in the information-seeking literature are explored. Three major approaches were identified: (i) time as a fundamental attribute of situation or context of information seeking, (ii) time as qualifier of access to information, and (iii) time as an indicator of the information-seeking process. Temporal factors qualify situations and contexts of information seeking by expresssions such as dynamic, reiterative, and project. These factors can also be referred to as qualifiers of accessibility in the sense of constraints within which information may be accessed particularly in hurry situations. Temporal factors also qualify information seeking as a process from the viewpoint of stages or cycles. Recently, cyclic and non-linear models challenge the stage models of information seeking by emphasizing the contingency of information-seeking processes. 相似文献