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1.
《Communication monographs》2012,79(1):106-111
This study investigated the possibility that persuasive agents’ inability to obtain their goals symbolically is the major factor underlying their decisions to use direct coercion as a compliance‐gaining tactic. Several higher‐order interactions were tested to determine the joint effects oj persuasive agents’ communicative failure, persuasive agents’ and persuasive targets’ gender, and the nature of their relationship on agents’ decisions to use violence as a means of achieving their persuasive ends. Results confirmed the hypothesis that males were more likely than females to use violence against a noncompliant male persuasive target in a noninterpersonal relational context. Males were also more likely than females to use direct coercion against persistently noncompliant and noninterpersonal persuasive targets in relational contexts with short‐term consequences.  相似文献   

2.
The present study expands on prior work on the use of narratives in persuasive communication by examining students’ (N = 201) reactions to six organ donation public service announcements (PSAs). Reactions to the type of appeal, donor-focused or recipient-focused, were also explored. Results indicated that being immersed in the PSA was positively associated with message reactions and negatively associated with threats to overall freedom of choice when deciding whether or not to become an organ donor. Those perceived threats partially mediated the relationship between immersion into the story of the PSA and message reactions, such that increased threats were associated with reduced message reactions. Individuals exposed to the recipient-focused appeals were more interested in the narrative of the PSAs than those exposed to donor-focused appeals. Results are discussed in the context of future message and campaign development.  相似文献   

3.
ABSTRACT

The theory of stigma management communication has helped identify and categorize the tactics people use to manage stigmatization, but tactics' predictors remain unknown. To address this gap, we considered stigmatization through the lens of interpersonal influence: as an act in which stigmatizers attempt to persuade their targets to accept categorization and de-individualization into a social group with a marginalized social status. Obstacle hypothesis, a theory of resistance to interpersonal influence, was used to derive predictors. Participants (N = 124) facing possible stigmatization due to their genetic risk for a chronic health condition completed a survey and shared memories of their initial test disclosures. The empirical tests showed that having a stronger sense of meaning in life, more unsafe experiences, and a broader information network predicted resisting stigmatization. The practical implications of bolstering one's sense of meaning in life and argumentation skills and their connections to resilience research are discussed.  相似文献   

4.
People are reluctant to share bad news. Reasons include self-presentation and sensitivity to receiver emotionality. An experiment investigated these reasons during interactions between friends and strangers. Females (N = 330, 165 dyads) gave good or bad news to a close friend or stranger. Time to response was recorded. The MUM effect replicated for both friends and strangers. No main effects for friend/stranger or interaction between friend/stranger and news valence were found. Data were more consistent with a self-presentation explanation. Behavioral data were also analyzed to explore communicative behavior that accompanies the sharing of good and bad news. Limitations and implications are discussed.  相似文献   

5.
Nagging is a persistent tactic students use to persuade instructors. The purpose of this study was to compare student (n = 280) and instructor (n = 97) perceptions of student nagging in the classroom, and to examine the relationship between student nagging and instructor satisfaction. Results show that instructors perceive students as using four nagging strategies with significantly greater frequency than students do. In addition, students perceive all seven nagging strategies to be significantly more effective and appropriate than instructors. Finally, there is a significant relationship between particular nagging strategies and instructor satisfaction.  相似文献   

6.
Capitalization attempts, or the sharing of personal good news, can have positive outcomes for disclosers when met with a skillful response. This study reports on a test of an attribution-based theoretical framework for capitalization response messages. Participants (N = 314) read capitalization response messages created by crossing the causal attribution dimensions of locus, stability, and globality. They rated messages for their anticipated effect on positive and negative affect. Results indicate that messages that make internal attributions for success are rated significantly higher on positive affect and lower on negative affect than messages making external attributions, as are messages making stable versus unstable attributions. The stability dimension moderates the impact of the globality dimension on message ratings. Implications for attribution and social support theories are discussed.  相似文献   

7.
This study ties the third-person effect phenomenon to social comparison research by positing that a downward comparison is made when people regard “others” as more influenced than themselves by persuasive messages. A likely consequence of the downward comparison is prevention behavior, which refers to the attempt to avoid undesirable outcomes. Hence we can expect a negative relationship between perceived influence of messages on others and actual influence of the messages on self. This negative relationship should be particularly likely to exist among less efficacious individuals. Utilizing a survey experiment (N = 800), which examined both the perceived and actual influence of opinion poll findings on people's issue opinions, this study shows that the prevention effect does not exist across the board, but there is enough evidence showing its existence among less efficacious people on certain issues.  相似文献   

8.
9.
It was hypothesized that the enhanced compliance rate associated with the use of the “evoking-freedom” technique of compliance gaining may be explained by a causal model in which the use of the technique causes the target to perceive the requester as friendlier, which increases the target’s likelihood of compliance. A research question explored the extent to which targets of the evoking-freedom request had to recall hearing the key phrase for the effect to occur. These issues were examined using previously unreported measures from a larger data collection of a series of six studies in France, Romania, and Russia. Testing the mediation model with the combined sample (N = 720) produced weak fit. Yet the research question was affirmed: Among those exposed to the evoking-freedom phrase, targets who recalled the phrase complied more than those who did not.  相似文献   

10.
《Communication monographs》2012,79(3):316-343
A random-effects meta-analysis was undertaken to examine the effectiveness of the Door-in-the-Face (DITF) persuasive message strategy on compliance. Results indicate an overall significant effect of the DITF strategy on verbal compliance (k=78, r=.126), but an insignificant effect for behavioral compliance (k=39, r=.052). In terms of verbal compliance, the DITF strategy works significantly better than controls for different samples, across varied communication media, and for prosocial causes. Additionally, the DITF technique is more successful than controls for volunteering/research than other target behaviors (e.g., monetary donation). For both verbal and behavioral compliance outcomes, the toughness (measured as amount of baseline compliance) of the donation context negatively predicted the magnitude of the DITF effect. It is argued social responsibility theory best accounts for observed moderator factors.  相似文献   

11.
The current study is an analysis of public service announcements (PSAs) from an effective safer sex campaign that utilized a sensation-seeking targeting (SENTAR) approach. Two random samples of heterosexually active young adults (sample one N = 1,463, sample two N = 895) viewed different sets of safer sex PSAs on a laptop computer and answered questions about their perceived sensation value and perceived effectiveness. Multiple regression analyses examined the impact of (a) demographic, (b) individual difference, (c) sexual context, and (d) message variables including perceived message sensation value (PMSV) on the perceived message effectiveness (PME) of the PSAs. Results indicated that females, African Americans, condom users, and those with less education viewed the PSAs as slightly more effective than males, Caucasians, non-condom users, and those with more education. PMSV and personal utility emerged as the strongest predictors of PME, even after controlling for all of the aforementioned variables. Implications for further research on PMSV and perceived and actual effectiveness of PSAs are offered.  相似文献   

12.
This study investigates the perceived impact of election polls,focusing on the hotly contested 2000 U.S. presidential election.Survey data from 558 individuals gathered during the final daysof the election campaign are analyzed to examine beliefs thatthe polls greatly affect other voters, general views of pollsas good or bad for the country, beliefs about whether pollstersinfluence their results to come out a certain way, and supportfor banning election-night projections. Results indicate thatmost respondents felt the polls had no influence on themselveswhile still affecting others. Respondents exhibiting these ‘third-person-effect’perceptions were significantly more likely than others to believethat election polls are a bad thing for the country. Negativeperceptions of polls and beliefs that pollsters try to influenceresults were also related to general distrust of the news media.Negative views of polls in turn were associated with increasedsupport for prohibiting election-night projections. In general,the results illustrate the dependency of negative views aboutpolling on fears of untoward effects on voters, in particularthe fear that polls and election projections might lend supportto candidates opposed by the respondent.  相似文献   

13.
Surprisingly little is known about the relationship between perceived work success and information behavior. This study shows that holistic (versus organization-centric) information behavioral preferences are related to interaction and exchange oriented perceptions of the success of work. The findings were drawn from a partial least square structural equation modeling (PLS-SEM) based analysis of the survey data (N?=?305) collected from employees of a large multinational corporation. The findings suggest that holistic information behavior is more strongly related to social measures of success, whereas their association with quantitative measures tends to be lower. From the perspective of information behavior research, the findings suggest that holism seems to be a similar factor to, for instance, task complexity or personality, which influences human information behavior and, for instance, perceptions of relevance. From a practical perspective, the study suggests that the promotion of specific facets of measuring success and patterns of information behavior can be used to influence the orientation of working between centrifugality and openness.  相似文献   

14.
This investigation takes a patient-centered approach to examining strategies physicians use to deliver bad news to patients. Qualitative data were obtained from 68 patients who had received a message they perceived as negative information from a health care provider. Through grounded theory methodology, patient accounts were examined to reveal four provider strategies for breaking bad news. This investigation underscores the importance of using effective communication strategies to achieve patient satisfaction and compliance.  相似文献   

15.
This investigation takes a patient-centered approach to examining strategies physicians use to deliver bad news to patients. Qualitative data were obtained from 68 patients who had received a message they perceived as negative information from a health care provider. Through grounded theory methodology, patient accounts were examined to reveal four provider strategies for breaking bad news. This investigation underscores the importance of using effective communication strategies to achieve patient satisfaction and compliance.  相似文献   

16.
This study examined cognitive and affective responses of Japanese (N=199) and American participants (N=194) to the depiction of gender in a Japanese animé popular in both countries. As expected, Japanese respondents indicated more familiarity with the animation and also reported that they were fans to a greater extent than Americans. Japanese participants and males showed greater agreement with sex stereotyping in the depiction of characters. Males also showed greater liking for characters and expressed the belief that they were positive role models. American females disliked the characters, especially the female character, significantly more than all other participants. Finally, participants, regardless of country, who held conventional views of gender perceived fewer stereotypes in the depiction of the characters. Given the current interest in animé, implications of findings from viewing sex-stereotypical images and directions for future research are discussed.  相似文献   

17.
18.
《Communication monographs》2012,79(3):307-355
Six themes of physicians' relational communication were hypothesized to predict patients' satisfaction and compliance, to relate to strategies used by physicians to gain compliance, and to relate to frequency of physician‐patient contact. Telephone interviews with 234 adults who had seen a primary care physician within the previous six months confirmed that perceived relational communication was strongly related to affective, cognitive, and behavioral satisfaction. More expressions of receptivity, immediacy, composure, similarity, and formality and less dominance by the physician were associated with greater patient satisfaction. Only perceived similarity related to patient‐reported compliance. Several relational message themes were associated with physicians’ use of 17 verbal compliance‐gaining strategies. More prior contact also was associated with more perceived use of immediacy and receptivity messages by the physician and with more satisfaction. Finally, satisfaction was modestly correlated with compliance.  相似文献   

19.
A new compliance-gaining technique is introduced called the “just-one-more” (JOM) technique that increases compliance rates by including the phrase “I just need one more person to help.” Two studies are reported (N = 160 in each). The first established the effectiveness of the technique as compared to a direct request. The second tested the hypothesis that goal difficulty moderates the technique's effectiveness in a 2 (JOM or direct request) × 2 (requester needs five surveys or 100). Results indicate that the JOM was substantially more effective than a direct request in the 100 surveys condition but not the five.  相似文献   

20.
Cyberbullying is an increasingly common experience that produces psychosocial consequences for targets. Interventions encouraging bystanders to support targets of cyberbullying are limited by a lack of focus on what to communicate. This study considers supportive messages that emphasize emotional comfort, attributions of responsibility, and beliefs that people can change as relevant to this context, and it examines how perceptions of messages differ based on whether support providers have or lack experience with cyberbullying. We extend research on the indirect effects model of supportive communication by randomly assigning participants (N?=?304), who self-identify as targets of cyberbullying, to message and source conditions and assessing their perceptions of messages, providers, and outcomes. Impressions of messages mediate their influence on outcomes, and the experiential similarity of support providers moderates these effects. Certain messages, notably those contending that bullies can change, are less effective when delivered by sources who lack experience with bullying.  相似文献   

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