共查询到20条相似文献，搜索用时 46 毫秒
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Adeyinka Tella Olamide Abigail Ibinaiye 《International Information and Library Review》2020,52(1):32-49
AbstractThis study examined staff motivation, satisfaction, and job performance among the librarians and library staff in six selected university libraries in Nigeria. The target population for the study includes the professionals and nonprofessional library staff. A total enumeration sampling technique was used to select 180 respondents, which represent the sample for the study. Data was collected using a self-designed questionnaire titled “Staff Motivation, Satisfaction and Job Performance Questionnaire” (SMSJPQ). Six research questions were developed and answered by the study. The results indicate that librarian and library staff are highly motivated with regular pay while the least motivational factor is frequent interaction with their friends. Library staff are primarily satisfied with their jobs when they are in constant link with their friends. Professional library staff significantly experience better work motivation than their nonprofessional counterparts. Significant correlation exists between staff motivation and job performance and between job satisfaction and job performance. In addition, the two factors (motivation and satisfaction) exert significant contribution to the determinant of librarians and library staff job performance. Based on the findings, the study recommended improvement in the level of motivation of nonprofessionals so that the significant difference with the professional counterpart would not be so much pronounced. 相似文献
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Isaac Olugbenga Ajala Christianah Oluwafunmilayo Aderinto 《Cataloging & classification quarterly》2013,51(1):33-41
This study examines use of the card catalogue by staff and undergraduate and postgraduate students of Ladoke Akintola University of Technology, Ogbomoso, Oyo state, Nigeria. The population sample was comprised of 1,200 library users randomly selected from 13,592 registered library users at the Ladoke Akintola University of Technology, Ogbomoso. Results from questionnaires established that the library card catalogue was underutilized by the undergraduate students (44%), but more heavily used by postgraduate students (78%), academic staff (74%), and administrative staff (66%). Recommendations are suggested to improve catalogue use in the library. 相似文献
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Patricia Morris 《College & Undergraduate Libraries》2013,20(1):83-104
With digital monitoring devices easy to use, inexpensive, and accurate, even the smallest library can afford to identify and address environmental problems using a microclimate approach. This article describes the capability of data loggers and related software, and provides guidance for their selection and use. It further explains how to interpret the data to arrive at affordable solutions for the most pressing environmental problems by treating a library building not as a monolith but as a number of microclimates. By using this approach, libraries can effect modest and inexpensive environmental changes leading to significant improvement in the preservation of library collections as well as potential health problems for staff and users. 相似文献
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Workplace financial literacy educates the entire library staff on the financial and business aspects of the library. It is more than a budget workshop or vocabulary list. It is a vital part of the successful management of a modern library. Sharing financial information and developing an open culture encourages and enables staff to use financial and managerial information to improve the operations and functions of the library. The result is informed and engaged staff members who are fully vested in and take responsibility for the success of the library. 相似文献
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Ellen L. Rubenstein 《Public Library Quarterly》2016,35(1):49-71
This study investigated 18 libraries in two public library systems in Oklahoma to find out how they are addressing health literacy and facilitating access to consumer health information; how library staff members view their roles and responsibilities relative to health information and health literacy; what challenges libraries face; and what strategies are being used. Staff members recognized several challenges to providing health information and to developing programs, including staff and patron difficulties with reference interviews, and patron lack of awareness of library resources. Staff members often had only a partial understanding of health literacy, and were unaware of system strategies to address health literacy or provision of health information. 相似文献
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《The Reference Librarian》2013,54(72):179-194
Abstract The breadth and depth of subjects and the size of user population of a major university library demand a well-organized reference service. To manage such diverse disciplines and clientele, librarians rely on each other for shortcuts recorded and saved in a staff-access vertical file. A team approach of sharing useful reference sources helps all reference librarians improve their service to library users. If reference staff can efficiently store and organize fugitive material that can be shared by all staff members, they can use that material to meet immediate ready reference needs, and later develop sophisticated information-access tools such as pathfinders and knowledge bases. 相似文献
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In this qualitative study exploring the content of social interactions between library staff and patrons, interviews were held with 15 library staff members in three neighborhood branch libraries in a large American midwestern city. An analysis of the interviews suggests that public libraries may contribute to social capital through the relationships and interactions that occur between staff and patrons. Some of the ways in which these relationships and interactions may contribute to social capital include: building patrons' trust in the library and its staff, connecting people to both community and library resources, providing social support for patrons, reducing social isolation, helping patrons gain skills to function in an increasingly online world, and providing a positive place for neighborhood residents to gather. The kinds of social interactions occurring in libraries that may help to build social capital are highlighted. 相似文献
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What is called the force of cohesion in the library is both the library's attractive force to the staff and the staff's centripetal force to the library.Once the force of cohesion is formed,it well produce benefits of the whole.The formation of it is subjected to many different factors,among which,the most important ones are the library administrator's instruction,persuasion and cultivation.A good and qualified library administrator should be able to judge the hour and size up the situation,do his utmost to strengthen the force of cohesion in the library and try to stablilize his own contigent of staff.4 refs. 相似文献
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Piyawan Siriprasoetsin Kulthida Tuamsuk Cholabhat Vongprasert 《International Information and Library Review》2013,45(4):221-229
This study investigates and analyzes the factors affecting customer relationship management (CRM) practices in Thai academic libraries. The research conceptual framework focuses on factors affecting CRM practices was developed using Combe (2004)’s study on assessing CRM strategies. Mixed methods, qualitative, and quantitative approaches were used as a research methodology. Data was collected by using the interview and survey techniques with the administrators, staff and customers of six selected academic libraries in Thailand. Analysis of the data was done by using Pearson’s correlation coefficient, factor analysis, and multiple regression analysis. The results of the study show that factors that have statistically significant impact on CRM practices in Thai academic libraries at 0.05 level were: (1) the knowledge and understanding of CRM of library staff and leadership of library administrators (Beta = 0.762), (2) organizational culture and communication (Beta = 0.323), (3) customer management processes (Beta = 0.318), (4) technology for supporting customer management (Beta = 0.208), and (5) channels for library services and communications (Beta = 0.150). The knowledge and understanding of CRM of library staff and leadership of library administrators which include the perception and awareness of service quality focusing on customer relationship is a key to library success. Important factors also include the acceptance and support of the use of CRM in the library, the clear vision and mission about using CRM in the library strategic plan, the knowledge and understanding of library staff on CRM processes, customer characteristics, and behaviors. The organizational culture and communication factors involve the creation of the CRM cultures of working in the library, good teamwork, cooperative and clear working agreements, clear roles and responsibilities, good communication between library staff, cross library functional integration, and performance evaluation and development. The customer management processes factor includes recording and registration of customer profiles, customer analysis and classification, services to individual customers, services to expected customers, and continual customer interactions. The technology for supporting CRM factors includes communication technology, information technology, and operations support technology. The channels for library services and communications factors can be direct channels, such as a service counter and self-circulation service, and indirect channels such as telephone, call center, email, personal web, library web, and social networking technology. Suggestions for academic libraries on the development and implementation of CRM in libraries are: (1) CRM must be included in the library strategic plan; (2) CRM must be a key strategy for the improvement of library service quality; (3) library administrators must have strong leadership for achieving the effectiveness of CRM practices in the library; (4) library staff must have good knowledge and understanding of CRM and its link to the library service quality improvement; (5) the working cultures for CRM effectiveness such as teamwork, cross functional work, and good communication between staff must be encouraged and practiced in the library; and (6) technology must be fully supported for CRM in the library. 相似文献
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《图书馆管理杂志》2013,53(2):73-85
The critical steps to improved performance in organizations are the empowerment of staff and the meaningful involvement of staff at all levels of the organization. This calls for a new paradigm of leadership, the "acknowledge-create-empower" paradigm as developed by Evered and Selman. The author describes this model and its application to library organizations. The core values and leadership philosophy for empowering staff are explained. Sullivan suggests a number of strategies for library managers to consider as they increase the role of staff in library problem-solving and decision-making. 相似文献
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匈牙利的科学院图书馆 《中国图书馆学报》1993,19(4)
The Hungarian library undertaking has a long history,and the Library of the Hungarian Academy of Science is exceptionally world-famous for its special collection of Orientalism.The paper presents the features of the Library ,pointing out that library housekeeping and quality training for the staff are a library''s constant tasks of greatest importance. 相似文献
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《The Reference Librarian》2013,54(69-70):395-406
Summary The adult learner in the academic environment faces some unique problems and challenges. Balancing work, family, and a job are just a few examples. Technological changes in information retrieval and research, and in the use of the library can also magnify the adult learner's problems. The study targets adult learners at Penn State Erie, The Behrend College. Focus groups and questionnaires are used to gather information from both active and non library users among the adult population: their views about the library environment, library resources, service, instruction, other traditional students, and staff. Perceptions about the adult learner are also obtained through face to face interviews with teaching faculty and administrators. Findings from the study will assist librarians to better understand the needs and expectations of the adult learner, and plan accordingly to meet these demands. 相似文献
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This article describes the implementation of a comprehensive hiring and training program for library work-study students designed to reduce the time spent on individual training. After staff reductions, Marygrove College Library in Detroit, Michigan, turned to an underutilized resource—work-study students. Formerly, training these students took so much permanent staff time that the library questioned investing so much effort on a contingent work force. With the cuts, the library reconsidered the value of work-study employees and devised a hiring and training program to choose the best candidates for the position and to reduce the effort full-time staff spent training new workers. 相似文献
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Lindsay Blake Kim Mears Kathy Davies Darra Ballance Peter Shipman Maryska Connolly-Brown 《Medical reference services quarterly》2013,32(3):264-277
Librarians are increasingly moving out of the library and into the wider university setting as patrons spend more time seeking information online and less time visiting the library. The move to embed librarians in colleges, departments, or customer groups has been going on for some time but has recently received more attention as libraries work to find new ways to reach patrons that no longer need to come to the physical library. Few universities have attempted to embed all their librarians. This case study describes how one group of health sciences librarians dispersed its professional staff throughout its campuses and medical centers. 相似文献
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In the developing world, a common trend is to have north–south collaborations constituting most of the continuous professional development (CPD) activities for librarians. The emerging drift highlighted in this article is a north–south–south initiative aimed at rebuilding the University of Juba Library through capacity-building of the library staff. This article will illuminate the process of equipping library staff with cataloging skills in the absence of previous library training. This endeavor is a result of the collaborative efforts of Makerere University Library (MakLib) in Uganda and the University of Bergen Library (UoBL) in Norway under the Juba Library Automation Project (JULAP). JULAP's main objective is to rebuild the University of Juba Library with the components of library automation and training of library staff. This article will concentrate on the practical training of the library staff in cataloging and the hands-on training on the Koha integrated library system to lay the groundwork for computerized library services for the University of Juba. This article will also highlight the challenges and lessons learned so far while articulating strategies for the future. 相似文献