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1.
高校图书馆读者流失问题分析 总被引：5，自引：0，他引：5
随着网络的发展,越来越多的读者使用网络搜索引擎作为获取信息服务的入口,许多高校图书馆都面临不同程度的到馆读者减少的问题。通过对高校读者使用信息资源情况的分析,笔者认为目前使用高校图书馆的读者人数并没有明显的减少,图书馆应该更多关注改进信息服务的方式,以适应新环境下读者对信息服务方式的要求。 相似文献
2.
《The Reference Librarian》2013,54(22):81-91
Twenty-four public and academic reference librarians were surveyed for the purpose of obtaining information about the services if any, that they currently provide for information brokers, the appropriateness of providing reference services for those who market the information obtained, and whether or not reference departments of public and academic libraries should provide competing fee based reference services. Few public or academic librarians objected to providing reference services for information brokers. Academic reference librarians expressed the view that service should not interfere with services for their primary clientele. Public reference librarians generally held the opinion that their services should be available to all and had already been provided for with public funds. Both public and academic reference librarians expressed concern about qualifications of some commercial suppliers of information as this effected their relationship with them. Public reference librarians were of the opinion that information brokers did not compete with the library and the library should be hesitant about providing fee based reference services. Academic reference librarians were divided in their opinoins about the latter. 相似文献
3.
Mobile Internet applications and service innovations are changing people's way of life. At the same time, they are also changing the way that people communicate and access information. People who visited libraries to find specific information in the past are now able to find the same information online. As the spectrum of human need grows, the opportunities for librarians to meet these needs are also growing. Libraries will need to be designed to accommodate the changing needs of their users. Mobile library services can meet users' information needs in a fast-paced society. In this investigation we identified 39 university libraries supported by the Ministry of Education's “Project 985” and evaluated their status as mobile library service providers. 相似文献
4.
Kirstin Dougan 《The Reference Librarian》2013,54(1):38-54
The nature of music collections and their use means that patrons have always required specialized guidance from librarians to access what they need. Currently, library patrons' expectations are growing as collections and their delivery modes evolve. Music reference services must adapt to effectively address these needs. This article examines the challenges to delivering effective music reference service, the basics of reference assessment, and how assessment models such LibQual+, the Wisconsin-Ohio Reference Evaluation Program, and the Reference Effort Assessment Data Scale can help librarians build patron-centered music reference services. 相似文献
5.
DENNIS N. OCHOLLA 《International Information and Library Review》1996,28(4):345-358
Information-seeking behaviour by university academics at Moi University, Kenya, is analysed. A survey, in the form of a pilot study, was conducted and data collected through questionnaires and interviews among 27 academics randomly sampled from four faculties: Health Sciences, Information Sciences, Environmental Studies and Education. The results obtained established that a great number of academics depend on libraries and colleagues for information and that although the academics heavily depend on textbooks for information, they display great interest in, and use, current and research-oriented information sources. It was also established that the nature of discipline and level of programme influence the information-seeking behaviour of academics and that lack of awareness of information services, and non-use of current awareness services and sources available at the university contribute to limited access and use of the information resources. In addition, academics indicated that they need information mainly for career development to circumvent the “publish or perish syndrome”, but also for their professional and occupational needs. It is concluded that despite insufficient relevant information resources at the university library due to budget cuts, academics still depend on the library for their information needs. Work colleagues are also an important source of intra-university information. It is suggested that the library would benefit the academics if equal attention were paid to current awareness services as well as publicity and promotion of information products and services. Similarly, methods should be devised by the university to strengthen the academics' overall accessibility to information. In this way, the circulation of information between academic colleagues can be maintained. 相似文献
6.
M C Langner 《Bulletin of the Medical Library Association》1967,55(1):31-37
How have the three services-indexing, reference (including history of medicine), and interlibrary loan-been provided throughout the years by NLM, and how have they been used? At the present time of great growth and development, the use of the computer has influenced these services and will continue to figure prominently in plans for the future. NLM's services often have not been well or correctly used by its public, even by librarians. Some of its services, however, need to be provided in more depth and on a higher scale, and they should be publicized more widely. History shows that NLM has been faithful to its basic charge and has gone far beyond it in its service to the medical, educational, and library communities. Medical librarians are most fortunate that such a great national resource exists to provide materials and services to fulfill the needs of their libraries. 相似文献
7.
弱势群体是社会成员的重要组成部分,应有平等享受社会公共服务的权利。在全面建设小康社会的今天,图书馆要关注弱势群体的知识信息需求,在开放、平等的理念指导下,积极探索为弱势群体服务的方式和方法。结合公共图书馆为弱势群体服务的实践,就公共图书馆为弱势群体服务进行探讨。 相似文献
8.
《The Reference Librarian》2013,54(75-76):45-54
Summary Difficult patrons have been considered primarily from the perspective of the problem behaviours they present in libraries. Many have attempted to define the problem patron and to provide advice and develop guidelines for frontline public service staff. To understand the difficult patron in academic libraries we need to answer three questions-How well do we know our patrons? Do we unwittingly create difficult patrons through our failure to appreciate their needs? Do we regard patrons as difficult because the way they use libraries and conduct their information research does not match our idea of how it should be done? The answers to these questions suggest that we need to reconceptualize both our patrons and the services we provide. Library staff need to see difficult patrons not as problems but as challenges to the service ideas and standards we hold. A paradigm shift is necessary if we are to reconstruct our beliefs about our patrons, their information seeking behaviours, and the services we provide to meet their needs. Some strategies for developing the skills of library staff to work effectively with difficult patrons are presented. 相似文献
9.
《The Reference Librarian》2013,54(79-80):19-34
Summary The world of the reference librarian is changing. As more and more patrons go to the Internet first to meet their information needs, libraries must be there to help them locate and obtain relevant information. Libraries have been experimenting with virtual reference tools for some time. This paper will provide a brief overview of the development of virtual reference services, examine the need for and provide lessons learned from implementing virtual reference services in a major research library. 相似文献
10.
《The Reference Librarian》2013,54(38):183-190
The academic reference librarian needs to know what the college faculty expect from their library. These needs seem often to be idiosyncratic if they do not fit the librarian's conception of the generalized user, but these needs must be identified and met in order to serve the faculty appropriately. Librarians need to be as aware of information acquisition patterns as they are of information sources. 相似文献
11.
通过对目前现状的调查,针对高校教师对论文发表的需求和自身体会,认为有必要将投稿咨询纳入图书馆信息咨询服务项目之中,并提出了建立投稿咨询平台的解决方案。参考文献3。 相似文献
12.
网络环境下为党政领导决策提供信息服务的几点探索——以天津图书馆为例 总被引：1，自引：0，他引：1
王建民 《图书馆工作与研究》2011,(5):96-97,109
党政领导需要决策参考信息。在互联网的基础上公共图书馆有条件、有能力做好决策信息服务工作。图书馆服务人员只要把握住决策参考信息的特点,为党政决策信息服务提供不同的、多层次的服务,就能把这项工作做深、做好。 相似文献
13.
《Journal of Web Librarianship》2013,7(4):579-587
ABSTRACT User-centered design is a principle stating that electronic resources, like library Web sites, should be built around the needs of the users. This article interviews Web developers of library and non-library-related Web sites, determining how they assess user needs and how they decide to adapt certain technologies for users. According to the panel, to understand these issues, Web services librarians should (a) give patrons a way to provide feedback on library sites; (b) observe and contemplate technology in a group setting; (c) only adapt technology that addresses a specific patron need; and (d) consider the library Web site as a part of the library, not a replacement for it. 相似文献
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15.
在信息技术飞速发展的今天,高校图书馆传统职能已经不能满足时代的需要,高校图书馆职能需要有所拓展。高校图书馆的基本职能有四个方面,即文献资源的保存职能、信息服务的信息职能、信息素质教育的教育职能,以及为社会公众提供服务的社会职能。文章从高校图书馆的四项基本职能出发,力图探讨出高校图书馆职能拓展的路径。 相似文献
16.
图书馆用户的个性化服务需求实证研究 总被引：2，自引：0，他引：2
通过问卷调查了图书馆用户个性化服务需求。调查结果显示:用户需要个性化服务;个性化服务使用得并不普遍;用户非常重视个人隐私保护;用户对个性化信息环境的需求高于对个性化服务功能的需求;用户对图书借阅服务的需求高于其他个性化服务功能的需求;性别、图书馆使用行为、网络使用行为等因素对用户的个性化需求产生显著影响。根据调查结果提出了发展图书馆个性化服务的6点建议:图书馆应该提供个性化服务以提高服务水平;个性化服务应当超越Mylibrary模式;加强个性化服务的宣传和推广;个性化服务必须建立在保障用户个人隐私的基础上;必须重视用户的非功能需求;应该重视基础性服务的个性化。 相似文献
17.
John Abdul Kargbo 《Public Library Quarterly》2013,32(2):157-166
This article explores the need for public and school library cooperation in Sierra Leone. Establishing a library service to meet user needs and keeping it relevant is one of the important tasks of professional librarians. In Sierra Leone, however, an increase in enrollment in schools, decreasing library budgets, and the information explosion have had grave consequences in the management of libraries, be they special, school, or public. If public and school libraries are to provide satisfactory services to the nation's young, there is every need for the establishment of greater public and school library cooperation. 相似文献
18.
论图书馆实时解答服务的特点及发展趋势 总被引：16，自引：0，他引：16
随着信息技术的广泛应用,虚拟参考咨询服务成为当前图书馆服务的重要方式,如E-mail服务、BBS讨论组、实时解答服务等深受用户喜爱,发展迅速。其中实时解答服务成为当前图书馆参考咨询服务发展的主要方向。实时解答服务具有实时性、交互性、能动性、人工智能性等特点。实时咨询软件的研究与发展利用将成为图书馆网上参考咨询服务的主要发展趋势。参考文献9。 相似文献
19.
黄传慧 《中国科技资源导刊 (中国信息导报)》2010,(1):59-63
文章研究在Web2.0环境下的图书馆信息服务,分析图书馆传统信息服务的现状和不足,详细论述Web2.0带给图书馆信息服务业务、服务环境、用户需求、信息交流方式的变化,并提出图书馆的应对策略。图书馆只有改革信息服务内容、创新信息服务模式、培训图书馆员,为用户提供更优质的服务。 相似文献
20.
随着信息技术的不断发展,人们获取信息的能力大大提高,读者对信息服务有了更高的要求。他们不仅需要及时获得文献的线索,更需要集咨询功能、信息检索功能和文献提供功能于一体的信息集成服务。从图书馆参考咨询服务的角度出发,探讨了图书馆开展信息集成服务的模式．以达到提高服务效率的目的。 相似文献