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The crisis of intimate partner violence (IPV) requires a comprehensive array of government services in law enforcement, health, and social services. Impacting over 5 million victims in the U.S. annually, the beating, rape, stalking, assault, and other abuse of IPV force survivors to face multiple points of crisis. Repeatedly, most of these individuals move through separate dynamic situations that require different types of information. Building from the research literature on IPV survivors' experiences, this paper presents an original four-part framework of the Everyday Life Information Seeking (ELIS) information needs of IPV survivors. Using the person-in-progressive-situation approach of ELIS, this framework delineates 16 concrete information needs which occur throughout the four points of change: considering leaving an abuser, actually leaving an abuser, surviving after leaving, and long-term survival after leaving. Police departments are the local government first-responders most directly responsible for IPV survivors at the point of crisis. Their well-established use of community policing techniques requires police to serve as key information gatekeepers for all crime victims but particularly for IPV survivors. Police departments are examined in light of this original framework to determine the extent to which their websites address these situational information needs of IPV survivors. Using the original four-part framework as an analytic lens, this examination of 172 police department websites in the nation's 100 largest metropolitan areas reveals major gaps in provision of essential information. Solving these problems requires more than simply filling the information gaps. The fundamental approach to local e-government social service information delivery must be firmly rooted in the information experiences of individuals' situations. Findings are contextualized in terms of information theory most relevant to individuals in crisis; future research needs are delineated. 相似文献
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跨源健康信息搜寻的动机、信息源选择及行为路径 总被引：1，自引：0，他引：1
本研究旨在探究用户面临多种健康信息源时的跨源健康信息搜寻行为,揭示这类信息搜寻行为的动机、信息源选择和行为路径。结合日记法和半结构化深度访谈法,收集并分析了26名参加者的健康信息搜寻日记及跟踪访谈数据,使用NVivo11分析数据。研究发现医生-用户交流障碍、信任缺失、用户自我调节和用户安全心理的需要是促使跨源健康信息搜寻行为产生的动机。相似病症用户的自我陈述、用户的路径依赖(习惯)、从众心理、信息源的权威性及可信度是影响用户跨源过程中信息源选择的主要因素。此外,用户跨源搜寻健康信息的过程中,其心理需求大于实际需求、凭“感觉”感知网络健康信息质量等特征较明显。本研究构建了跨源健康信息搜寻行为路径模型,研究的结果有助于提升用户健康信息搜寻行为认知,改善其跨源健康信息获取能力,提升其健康信息素养;同时,也为相关部门制定提升公民健康信息素养策略及支持跨源健康信息搜寻行为的信息系统的开发和设计提供了借鉴。 相似文献
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Academic libraries can effectively plan and market their services by identifying the value users perceive in their services and in their social media communications about those services. This study reports on findings of a survey of 104 undergraduate students in information technology courses at a large research university. Results of an ordered logistic regression analysis indicated that students considered access to information and computer resources and study support services as the most important library services offered. Likewise, students perceived library social media postings related to operations updates, study support services, and events as the most useful. Future related research will investigate the needs and priorities for library services of other key user populations of academic libraries, such as graduate students and online students, to assemble service repertoires that are tailored to individual user groups. In addition, future research will examine whether and how libraries can use the analysis of users' engagement with a library's social media postings to inexpensively gauge the value they perceive in library services. 相似文献
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Fiona M. Jardine 《Public Library Quarterly》2013,32(3):240-262
This article articulates the numerous barriers that limit library use by trans* persons and explains practical ways these barriers can be eliminated so that trans* patrons can get the information and insights they want and need. The article also includes worksheets that library professionals can use to address trans* patrons' information issues and provide inclusive information services. 相似文献
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Health information seeking behaviour: the librarian's role in supporting digital and health literacy
Rachel Butler 《Health information and libraries journal》2019,36(3):278-282
This paper is based on Rachel Butler's dissertation carried out at the University of Sheffield as part of the MA Library and Information Services Management. The study examines people's online health information seeking skills, with the specific aim to identify how libraries and health services can work together in supporting digital and health literacy. A survey approach is used to explore online searching habits as well as librarian and health professionals’ views on health literacy. The key findings indicate that whilst the majority of respondents consider themselves to be health literate, there was an overall agreement that effective education and support could be achieved through the collaboration between libraries and health services, and specifically to signpost information and to provide targeted education. The limitations of the research for dissertation are recognised leading to recommendations that further study focuses on the impact of signposting and education on health literacy.F.J. 相似文献
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Xiaojie Duan 《International Information and Library Review》2013,45(3):157-168
ABSTRACTAmerica has become a choice for international students to study abroad because of its advanced education system and environment. Libraries become a way for international students to access resources and experience campus life, while Chinese students are increasing gradually as the biggest component of international students. This article investigates how Chinese students use American academic libraries and their information needs and seeking behaviors, as well as Chinese students' satisfaction with library facilities, resources, and services, and their expectation for other services. The article aims to better understand Chinese students, analyze their search strategies, and better provide relevant library services for them. 相似文献
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[目的/意义]总结跨学科信息查寻行为研究现状,提出跨学科信息查寻行为研究中值得关注的问题,为今后的研究提供一定的参考。[方法/过程]通过梳理国内外跨学科信息查寻行为的相关理论成果,在明确相关概念的基础之上,对跨学科信息需求、信息查寻渠道、信息查寻障碍、信息查寻行为模型等方面进行归纳和总结。[结果/结论]研究认为,未来跨学科信息查寻行为研究可在以下4个方面开展:①结合已有研究,系统发掘跨学科信息查寻行为的影响因素;②在D.Ellis经典模型的基础上,构建跨学科信息查寻行为模型;③结合创造心理学,探讨跨学科信息查寻对跨学科知识创新的影响;④针对跨学科信息查寻行为特征,改进信息服务。 相似文献
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Svetlana Kostanyan 《Slavic & East European Information Resources》2013,14(1):100-109
Until very recently, Russian libraries attached to museums have not envisioned the general public as potential users, but rather have focused on the information needs of museum staff and special researchers. In this article, the author analyzes some of the results of a research project that examined information expectations and needs of actual and potential visitors to the Moscow Kremlin Museums, the visitors' sources for obtaining museum information, their perceived gaps in such information, and the implications of these issues for the services, operations, and “image” of the museums' library. The project was facilitated by a public-opinion organization. 相似文献
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高校留学生用户图书馆信息需求分析 总被引：2，自引：0，他引：2
通过问卷调查和开放式访谈对留学生的图书馆信息需求、信息服务满意度、图书馆信息资源利用及图书馆信息服务障碍进行调查,发现留学生在图书馆信息需求和图书馆信息利用方面存在障碍,应从完善信息服务出发,采取个性化服务和增强信息资源建设来提高留学生信息服务水平。 相似文献
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Adelia Grabowsky 《Medical reference services quarterly》2013,32(2):135-148
This study examines the use of smartphones by Alabama Advanced Practice Nurses to find information to address clinical questions and seeks to describe the types of questions answered using smartphones; barriers to information seeking; apps and online resources perceived as most helpful; and training/resource needs. Information collected in this study can be used by libraries that serve nursing students to develop training and resources to assist both nursing students and practicing nurses to become more efficient and effective information seekers. 相似文献
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高校留学生用户图书馆信息需求分析 总被引：2，自引：0，他引：2
通过问卷调查和开放式访谈对留学生的图书馆信息需求、信息服务满意度、图书馆信息资源利用及图书馆信息服务障碍进行调查,发现留学生在图书馆信息需求和图书馆信息利用方面存在障碍,应从完善信息服务出发,采取个性化服务和增强信息资源建设来提高留学生信息服务水平。 相似文献
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This study is qualitative in nature and aims at assessing the information needs and seeking behavior of educational administrators and finding related problems. Interviews of a purposive sample and review of related literature are among the major research methods. The study is based on interviews of 13 educational administrators and 32 information professionals from Punjab province and Islamabad Capital Territory (ICT) of Pakistan. The results correspond with the previous studies conducted in other countries. The educational administrators' information needs and seeking behavior reflect a kinship with their work settings and information environment that highlights a need to understand problem situations as an ancestor to understanding how they seek and use information. The study has identified a gap in the provision of needed information which hinders the realistic planning and decision making process. It has also highlighted the need of a National Information System for educational administrators in Pakistan. As this is the first study on this topic in Pakistan, the results can be useful to design information services and facilities for educational administrators in Pakistan and other developing regions of the globe with similar conditions. 相似文献
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Sandra S. Kramer Jennifer R. Martin Joan B. Schlimgen Marion K. Slack Jim Martin 《Medical reference services quarterly》2013,32(1):31-41
This article describes the creation and implementation of focus groups to evaluate the effectiveness of a health sciences library's liaison program of the College of Pharmacy faculty and to better understand the faculty's information needs in order to design new and improved library services. The liaison services support the teaching and research needs of faculty and students through literature research, classroom teaching, and an extensive library collection of pharmacy literature. Focus group results demonstrated a high level of satisfaction with library liaison services and collections. Opportunities exist for expanded interaction with graduate students and greater marketing of library services to increase faculty awareness of specific library programs. 相似文献
15.
Maria J. Grant PhD 《Health information and libraries journal》2023,40(2):123-124
Searching for health information is a core activity for health library and knowledge workers, whether seeking to support health care workers in overcoming barriers to accessing drug information, exploring the potential of text mining in developing search filters, translating search filters for use on alternative databases, or the importance of updating search filters to ensure their ongoing utility. 相似文献
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[目的/意义] 探索搜索引擎、网络健康社区、问答社区、社交软件四类健康信息平台下,人格特质对青年人健康信息搜寻行为的影响,以期能够改善国内健康信息服务,为青年用户提供有效的健康信息支持。[目的/意义] 以青年人作为研究对象,采用问卷调查法收集了391位用户的数据,并选取30位用户进行访谈,利用相关统计方法,对不同健康信息平台下用户健康信息搜寻行为的人格特质差异进行实证分析。[结果/结论] 研究结果发现,人格特质对青年人健康信息搜寻行为具有显著影响,并且不同人格特质对不同平台健康信息搜寻的影响效应大小各异;用户在不同健康信息平台下的健康信息搜寻行为具有差异性,其中,搜寻引擎的使用经验最为丰富,而网络健康社区的经验最为匮乏,并且对PC端与移动端的健康信息平台的使用偏好不同。 相似文献
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信息增值服务：从文献服务到知识服务 总被引：16，自引：1，他引：16
发展信息增值服务是图书情报机构解决生存危机问题的关键。图书情报机构的信息增值服务包含三个层次：基于文献组织和有序化的初级信息增值服务；基于信息资源整合和信息内容开发的信息增值服务；智力密集型信息增值服务。图书情报机构应大力开发以情报分析与研究为核心内容的智力密集型信息增值服务和以知识系统化和应用为目标的知识服务。 相似文献
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[目的/意义] 总结视障用户信息查寻行为研究现状,提出视障用户信息查寻行为研究中值得关注的问题,为以后的研究提供参考。[方法/过程] 通过梳理国内外视障群体信息查寻行为的相关研究成果,在明确相关概念的基础上,对视障用户的信息查寻行为特征、信息查寻障碍和信息查寻行为模型等方面进行归纳和总结。[结果/结论] 现有研究多集中于视障用户日常信息查寻行为;对视障用户的信息查寻行为模型,信息查寻影响因素以及合作信息查寻行为的研究不够深入。 相似文献