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1.
This study explores how audiences seek information from social and traditional media, and what factors affect media use during crises. Using the social-mediated crisis communication (SMCC) model, an examination of crisis information and sources reveals that audiences use social media during crises for insider information and checking in with family/friends and use traditional media for educational purposes. Convenience, involvement, and personal recommendations encourage social and traditional media use; information overload discourages use of both. Humor and attitudes about the purpose of social media discourage use of social media, while credibility encourages traditional media use. Practically, findings stressed the importance of third-party influence in crisis communication and the need for using both traditional and social media in crisis response.  相似文献   

2.
Social media technologies have begun to enter the governmental workplace as tools to accomplish improved public service and engagement. Widespread recognition of the potential of social media technology for achieving public outcomes does not match our understanding about how and why specific tools are being used for specific purposes. This paper makes use of newly collected national survey data from local government managers in five different agencies to address the questions: which social media tools are being used, for which tasks or purposes; and what organizational characteristics influence the coupling of task and technology. Findings reveal patterns of social media tool application for particular purposes, although organizations do not all use social media tools in the same way. Moreover, regression analysis shows that different organizational factors – work characteristics, innovativeness, technology and management capacity and stakeholder influence – predict each of the four technology–task couplings — social media for dissemination, social media for feedback on service quality, social media for participation, and social media for internal work collaboration. This study demonstrates that social media tools are not a monolithic group and calls for greater research attention to the complex interactions among social media technology, task and organizational context.  相似文献   

3.
This research examined the ways in which academic librarians and users interact when using social media tools such as Twitter and Weibo as well as end-users' and librarians' perceptions of the types of interaction through social media. The study conducted an analysis of 1600 microblog posts sampled from twenty university library Weibo (Chinese Twitter) sites and twenty library Twitter sites in English-speaking countries. The results were compared using Chi-Square analysis. Results indicated that at present academic librarians in English-speaking countries use post information relevant to the library (news and events) and respond to information/research inquiries. And academic librarians in China are likely to use Weibo to communicate with users and to disseminate library news. Given the lack of previous research on how social media such as micro-blogging in general facilitates communication between librarians and library users in academic libraries between in English-speaking countries and China, this study provides valuable information concerning librarians' and end-users' interactions of information/knowledge sharing activities, which will enable libraries to be better positioned to promote user engagement through SNS usage.  相似文献   

4.
Employing attachment theory and self-determination theory, this study argues that attachment style represents essential innate needs for social connection among individuals and an important antecedent factor in social media research. Thus, attachment style influences how individuals use Facebook for social interaction to satisfy their need for relatedness and achieve psychological well-being. The results from university and national samples showed that individuals with high secure attachment gain satisfaction of the need for relatedness and perceive positive well-being, individuals with high attachment avoidance do not use Facebook for need satisfaction and perceive negative well-being, and individuals with high anxious attachment gain a sense of community through Facebook but still perceive loneliness. Indirect analyses showed that individuals with high secure and anxious attachment dimension lead to higher Facebook use, which provides a higher level of satisfaction of relatedness needs and results in more positive psychological outcomes. Additionally, communication with good friends on both Facebook and offline predicted higher well-being. These results successfully linked attachment theory to the self-determination process and extended both theories into the realm of social media. This study also provided a theoretical framework for future studies to examine the association between Facebook use and well-being. After controlling for personality traits including extraversion and self-esteem, attachment style still had considerable influence on psychological well-being, showing that attachment style is a distinct factor in predicting variances in well-being and further showing that innate need for relatedness is important when studying the need satisfaction process in social media. Future directions are discussed.  相似文献   

5.
Urban exploration is a hobby that involves visiting and capturing visual images of urban infrastructure often no longer used, including sewers, towers, factories, and military instalments. Hobbyists then frequently share their visual content via social media sites. The urban explorer's multi-layered construction of content offers an important opportunity to understand how people create information and share experiences and content in a hobby context. Data were gathered through face-to-face interviews with 17 urban explorers from Ireland and the United Kingdom and an analysis of urban explorers' digital presence. Results suggest that urban explorers believe their hobby serves both personal and civic purposes. Urban explorers' creative hobby behaviors further lead them to secretive information behaviors.  相似文献   

6.
Social media is widely used for work by civil servants in China at present. In Chinese cultural context, social media use for work during non-work hours (SMUNW) has many different effects on civil servants from those in Western countries. However, we have little understanding about how social media use for work during non-work hours could affect the psychological state of civil servants at work. Drawing upon conservation of resources theory and work-family border theory, this study utilized a moderated mediation model to investigate the relationship between SMUNW and employee work engagement. Based on data collected from 423 Chinese civil servants, the results demonstrated that SMUNW was negatively associated with work engagement. The work-family conflict played a mediating role between SMUNW and work engagement and public service motivation (PSM) moderated the negative effect between work-family conflict and work engagement. More importantly, our findings showed that the indirect relationship between SMUNW and work engagement through work-family conflict was more pronounced for civil servants with higher PSM rather than lower. Finally, theoretical and practical implications are discussed.  相似文献   

7.
This study investigated which social media platforms are used as information sources, and for what purposes. It also examined how user characteristics are related to the use of different platforms. A Web-based survey was used to collect data from undergraduate students. Responses from more than 800 students showed that most of the social media platforms are used as information sources, where wikis, user reviews, and media-sharing sites emerged as the top platforms. The purpose of use varied across platforms. T-test and ANOVA results also revealed individual differences. Significant differences in gender, class level, academic discipline, and Big Five personality traits were found in the frequency of information seeking using different platforms and also in the purpose of use. Study findings have implications for information literacy (IL) education and information services. Because many students are actively using social media platforms for a variety of information-seeking purposes, it is suggested that IL programs embrace social media as potential information sources and offer effective strategies for using and evaluating these increasingly popular social media sources.  相似文献   

8.
There is a growing attention to the phenomenon of technostress in the workplace over the last decade. However, research to date has focused predominantly on the dark side of technostress, while empirical studies on the challenge aspect of technostress have been absent. Using data collected from government ministry employees in China, this study utilized a moderated mediation model to examine how two challenge stressors resulting from the use of social media for work purposes, time pressure, and learning demand, were related to change-oriented organizational citizenship behavior (CO-OCB) in the public sector. Results showed that for employees with higher public service motivation (PSM), both time pressure and learning demand were positively related to CO-OCB via the mediating role of job involvement. For low-PSM employees, however, the indirect positive relationship with CO-OCB through job involvement was only significant for learning demand but not for time pressure.  相似文献   

9.
我国校园SNS受众媒介使用的调查   总被引:2,自引:0,他引:2  
詹恂  古玉立 《新闻界》2008,(3):48-51
本文调查了我国校园SNS受众的社会结构特征、媒介接触情况、媒介使用偏好和媒介使用满意程度。本次调查的结果显示了我国校园SNS受众的一般特征,并在此基础上证明寻求网络认同依然是SNS媒介使用的首要功能,人际交往并没有现实回归。  相似文献   

10.
One reason librarians are confident they have a role to play in fighting misinformation is the level of trust in libraries as institutions. Exactly how they might leverage that trust remains unclear and untested. Building on recent work in correcting health misperceptions on social media, this study tests whether libraries can leverage trust to combat misinformation online. Using a misperception about the influenza vaccine as a test case, an experiment (n?=?625) was conducted in fall 2018 using Amazon's Mechanical Turk. Results suggest that the misperception can be reduced, but not by library institutions. An unsuccessful follow-up (n?=?600) suggests that the effectiveness of the correction is season dependent and opens the possibility that libraries may yet play a role, but not necessarily because they are trusted. Future library proposals for combating misinformation need to be developed and tested within a broader contemporary misinformation research program.  相似文献   

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