共查询到20条相似文献，搜索用时 31 毫秒
1.
Julia T. Wood 《Journal of Applied Communication Research》2013,41(2):188-191
This study explores how audiences seek information from social and traditional media, and what factors affect media use during crises. Using the social-mediated crisis communication (SMCC) model, an examination of crisis information and sources reveals that audiences use social media during crises for insider information and checking in with family/friends and use traditional media for educational purposes. Convenience, involvement, and personal recommendations encourage social and traditional media use; information overload discourages use of both. Humor and attitudes about the purpose of social media discourage use of social media, while credibility encourages traditional media use. Practically, findings stressed the importance of third-party influence in crisis communication and the need for using both traditional and social media in crisis response. 相似文献
2.
Social media technologies have begun to enter the governmental workplace as tools to accomplish improved public service and engagement. Widespread recognition of the potential of social media technology for achieving public outcomes does not match our understanding about how and why specific tools are being used for specific purposes. This paper makes use of newly collected national survey data from local government managers in five different agencies to address the questions: which social media tools are being used, for which tasks or purposes; and what organizational characteristics influence the coupling of task and technology. Findings reveal patterns of social media tool application for particular purposes, although organizations do not all use social media tools in the same way. Moreover, regression analysis shows that different organizational factors – work characteristics, innovativeness, technology and management capacity and stakeholder influence – predict each of the four technology–task couplings — social media for dissemination, social media for feedback on service quality, social media for participation, and social media for internal work collaboration. This study demonstrates that social media tools are not a monolithic group and calls for greater research attention to the complex interactions among social media technology, task and organizational context. 相似文献
3.
Hong Huang Samuel Kai Wah Chu Lesley Yuyang Liu Philip Yi Zheng 《The Journal of Academic Librarianship》2017,43(4):329-336
This research examined the ways in which academic librarians and users interact when using social media tools such as Twitter and Weibo as well as end-users' and librarians' perceptions of the types of interaction through social media. The study conducted an analysis of 1600 microblog posts sampled from twenty university library Weibo (Chinese Twitter) sites and twenty library Twitter sites in English-speaking countries. The results were compared using Chi-Square analysis. Results indicated that at present academic librarians in English-speaking countries use post information relevant to the library (news and events) and respond to information/research inquiries. And academic librarians in China are likely to use Weibo to communicate with users and to disseminate library news. Given the lack of previous research on how social media such as micro-blogging in general facilitates communication between librarians and library users in academic libraries between in English-speaking countries and China, this study provides valuable information concerning librarians' and end-users' interactions of information/knowledge sharing activities, which will enable libraries to be better positioned to promote user engagement through SNS usage. 相似文献
4.
Jih-Hsuan Lin 《亚洲交流杂志》2016,26(2):153-173
Employing attachment theory and self-determination theory, this study argues that attachment style represents essential innate needs for social connection among individuals and an important antecedent factor in social media research. Thus, attachment style influences how individuals use Facebook for social interaction to satisfy their need for relatedness and achieve psychological well-being. The results from university and national samples showed that individuals with high secure attachment gain satisfaction of the need for relatedness and perceive positive well-being, individuals with high attachment avoidance do not use Facebook for need satisfaction and perceive negative well-being, and individuals with high anxious attachment gain a sense of community through Facebook but still perceive loneliness. Indirect analyses showed that individuals with high secure and anxious attachment dimension lead to higher Facebook use, which provides a higher level of satisfaction of relatedness needs and results in more positive psychological outcomes. Additionally, communication with good friends on both Facebook and offline predicted higher well-being. These results successfully linked attachment theory to the self-determination process and extended both theories into the realm of social media. This study also provided a theoretical framework for future studies to examine the association between Facebook use and well-being. After controlling for personality traits including extraversion and self-esteem, attachment style still had considerable influence on psychological well-being, showing that attachment style is a distinct factor in predicting variances in well-being and further showing that innate need for relatedness is important when studying the need satisfaction process in social media. Future directions are discussed. 相似文献
5.
Crystal Fulton 《Library & information science research》2017,39(3):189-198
Urban exploration is a hobby that involves visiting and capturing visual images of urban infrastructure often no longer used, including sewers, towers, factories, and military instalments. Hobbyists then frequently share their visual content via social media sites. The urban explorer's multi-layered construction of content offers an important opportunity to understand how people create information and share experiences and content in a hobby context. Data were gathered through face-to-face interviews with 17 urban explorers from Ireland and the United Kingdom and an analysis of urban explorers' digital presence. Results suggest that urban explorers believe their hobby serves both personal and civic purposes. Urban explorers' creative hobby behaviors further lead them to secretive information behaviors. 相似文献
6.
《Government Information Quarterly》2023,40(3):101804
Social media is widely used for work by civil servants in China at present. In Chinese cultural context, social media use for work during non-work hours (SMUNW) has many different effects on civil servants from those in Western countries. However, we have little understanding about how social media use for work during non-work hours could affect the psychological state of civil servants at work. Drawing upon conservation of resources theory and work-family border theory, this study utilized a moderated mediation model to investigate the relationship between SMUNW and employee work engagement. Based on data collected from 423 Chinese civil servants, the results demonstrated that SMUNW was negatively associated with work engagement. The work-family conflict played a mediating role between SMUNW and work engagement and public service motivation (PSM) moderated the negative effect between work-family conflict and work engagement. More importantly, our findings showed that the indirect relationship between SMUNW and work engagement through work-family conflict was more pronounced for civil servants with higher PSM rather than lower. Finally, theoretical and practical implications are discussed. 相似文献
7.
This study investigated which social media platforms are used as information sources, and for what purposes. It also examined how user characteristics are related to the use of different platforms. A Web-based survey was used to collect data from undergraduate students. Responses from more than 800 students showed that most of the social media platforms are used as information sources, where wikis, user reviews, and media-sharing sites emerged as the top platforms. The purpose of use varied across platforms. T-test and ANOVA results also revealed individual differences. Significant differences in gender, class level, academic discipline, and Big Five personality traits were found in the frequency of information seeking using different platforms and also in the purpose of use. Study findings have implications for information literacy (IL) education and information services. Because many students are actively using social media platforms for a variety of information-seeking purposes, it is suggested that IL programs embrace social media as potential information sources and offer effective strategies for using and evaluating these increasingly popular social media sources. 相似文献
8.
《Government Information Quarterly》2022,39(4):101741
There is a growing attention to the phenomenon of technostress in the workplace over the last decade. However, research to date has focused predominantly on the dark side of technostress, while empirical studies on the challenge aspect of technostress have been absent. Using data collected from government ministry employees in China, this study utilized a moderated mediation model to examine how two challenge stressors resulting from the use of social media for work purposes, time pressure, and learning demand, were related to change-oriented organizational citizenship behavior (CO-OCB) in the public sector. Results showed that for employees with higher public service motivation (PSM), both time pressure and learning demand were positively related to CO-OCB via the mediating role of job involvement. For low-PSM employees, however, the indirect positive relationship with CO-OCB through job involvement was only significant for learning demand but not for time pressure. 相似文献
9.
我国校园SNS受众媒介使用的调查 总被引：2，自引：0，他引：2
本文调查了我国校园SNS受众的社会结构特征、媒介接触情况、媒介使用偏好和媒介使用满意程度。本次调查的结果显示了我国校园SNS受众的一般特征,并在此基础上证明寻求网络认同依然是SNS媒介使用的首要功能,人际交往并没有现实回归。 相似文献
10.
M. Connor Sullivan 《Library & information science research》2019,41(1):2-10
One reason librarians are confident they have a role to play in fighting misinformation is the level of trust in libraries as institutions. Exactly how they might leverage that trust remains unclear and untested. Building on recent work in correcting health misperceptions on social media, this study tests whether libraries can leverage trust to combat misinformation online. Using a misperception about the influenza vaccine as a test case, an experiment (n?=?625) was conducted in fall 2018 using Amazon's Mechanical Turk. Results suggest that the misperception can be reduced, but not by library institutions. An unsuccessful follow-up (n?=?600) suggests that the effectiveness of the correction is season dependent and opens the possibility that libraries may yet play a role, but not necessarily because they are trusted. Future library proposals for combating misinformation need to be developed and tested within a broader contemporary misinformation research program. 相似文献
11.
ABSTRACT The aim of this paper is to probe into the social media use by Chinese climate journalists through the examination of their professional practices on social media. Taking COP21 as a case, the study conducted a survey from Chinese COP21 journalists and analyzed WeChat and Weibo posts from Chinese journalists and tweets from their UK and US colleagues. The results show the prevalent use of WeChat among Chinese journalists and the personalization of the social media content accordingly. Compared to their Western counterparts, the use of social media for professional purposes by Chinese COP21 journalists was relatively limited. Nevertheless, several patterns of using social media were identified. Specifically, Chinese journalists tended to more frequently express personal opinions, discuss work experience and favor conventional news sources of authority than UK and US journalists. The results also suggest that climate change in Chinese media discourse will remain more a policy-related issue instead of an environmental or scientific issue, with Chinese government playing a central role. 相似文献
12.
This study is a social media analysis on the use of Twitter at Historically Black Colleges and University (HBCU) libraries. While information science researchers have begun examining how libraries use social media, the vast majority of these studies are situated at large flagship research-intensive universities. Additionally, there currently exist deficiencies in research on social media deployment at HBCU libraries. We leverage, the IBM Watson's analytic engine, to systemically examine over 23,000, tweets over an eighteen-month period, around a set of objective measures including propagation of retweets and sentiment to assess follower engagement. The analysis found little evidence of follower engagement with library generated content. However, we observed a substantial volume of library tweets coalesced around institutional boosterism, rather than library related phenomena. This non-library related content represented the vast majority of retweets, but paradoxically was propagated by non-followers. Additionally, tweets relating to institutional boosterism produced the most positive sentiment within the data. 相似文献
13.
《Library & information science research》2021,43(4):101125
New media literacy (NML) skills are regarded as crucial for the 21st century. However, there is limited research on the factors affecting NML skills. A robust model was built for exploring the antecedents of NML. The model incorporated epistemological beliefs and social media use purposes. Individuals` purposes of social media use were found to have an effect on beliefs about information. Further, interactional and communicational use of social media makes epistemological beliefs more sophisticated. However, it is more likely to have naïve beliefs with the use of social media for making new friends. Also, the purposes of social media use and epistemological beliefs affect NML skills. Accordingly, interactional use of social media might contribute to justifying information, in turn, increasing NML skills. This study indicates that knowledge of social media use and epistemological beliefs enables us to largely understand the NML skills. 相似文献
14.
《Government Information Quarterly》2022,39(2):101676
In light of the accelerated growth of an aging population, coupled with the massive diffusion of Information and Communication Technologies (ICTs), research on whether ICTs meet the needs of elderly users is important and timely. Despite the popularity of self-determination theory, few studies have adopted this theoretical framework to explain need satisfaction among this group. The continuous use of mobile government (m-government) relies on the satisfaction of citizens' needs. Through the theoretical lens of self-determination theory, we developed a research model of m-government for elders' intrinsic need satisfaction. In this model, the design factors, performance factors, and individuals' ability factors are incorporated. Based on data from 366 m-government-for-elders users in China's Zhejiang and Jiangxi provinces, and through the use of structural equation modeling, the results show that complexity has a negative correlation with autonomy need satisfaction and competence need satisfaction. Visual appeal positively affects all dimensions of intrinsic need satisfaction. Information quality has a positive relationship with relatedness need satisfaction. The effects of personalization on relatedness need satisfaction and the influence of personalization on competence need satisfaction were significant. Information literacy moderates the relationship between complexity and autonomy need satisfaction, as well as between complexity and competence need satisfaction. The findings of this article enrich existing m-government research and provide practical implications for policymakers and m-government developers in China. 相似文献
15.
Maria Gintova 《Government Information Quarterly》2019,36(4):101388
Social media is being adopted at a rapid pace by governments around world and across different levels of government. In Canada, federal, provincial and municipal governments created social media accounts in 2000s and are now using them to interact with the public. Studies to date, however, focus primarily on social media strategies and practices of government agencies while government social media users' behaviors and perspectives remain understudied. This study analyzes experiences of government social media users and how they interact on Twitter and Facebook accounts maintained by a Canadian federal government agency – Immigration, Refugees and Citizenship Canada (IRCC). It also explores why users chose to interact on social media as well as their perspectives. The findings suggest that Canadian immigration agencies are using social media as a customer services tool, and migrant social media users are turning to government social media to hear directly from the government agencies and are expecting personalized answers. 相似文献
16.
Patrícia Silva António F. Tavares Tiago Silva Mariana Lameiras 《Government Information Quarterly》2019,36(3):469-479
This article explores the determinants of local governments' use of social networking sites. It does so by analysing the relative impact of institutional, political and social determinants, while controlling for the impact of mayors' traits and social characteristics of municipalities on local governments levels of activity on Facebook. Empirically, this article presents a within-case analysis of Portuguese municipalities' activity on social media, aiming to shed light on the strategic use of social media by local governments. A coherent picture associated with politically pro-active local governments emerges from the results: higher levels of social media activity appear in municipalities with more competitive local elections and higher commitment to transparency. Moreover, findings suggest that local governments tend to be concerned with the low levels of voter turnout, potentially resorting to social media as a powerful tool to increase civic engagement and (offline) political participation. Levels of Facebook activity are significantly higher in larger and wealthier municipalities. The results indicate that Facebook official pages of municipalities are part of a larger arsenal of tools to promote political engagement and activity levels signal a propensity to involve citizens pro-actively. 相似文献
17.
Academic libraries can effectively plan and market their services by identifying the value users perceive in their services and in their social media communications about those services. This study reports on findings of a survey of 104 undergraduate students in information technology courses at a large research university. Results of an ordered logistic regression analysis indicated that students considered access to information and computer resources and study support services as the most important library services offered. Likewise, students perceived library social media postings related to operations updates, study support services, and events as the most useful. Future related research will investigate the needs and priorities for library services of other key user populations of academic libraries, such as graduate students and online students, to assemble service repertoires that are tailored to individual user groups. In addition, future research will examine whether and how libraries can use the analysis of users' engagement with a library's social media postings to inexpensively gauge the value they perceive in library services. 相似文献
18.
Alexandra Hendriks 《Critical Studies in Media Communication》2013,30(1):106-123
Although the media effects literature was precocious in its development, appearing almost as soon as the object of its study, researchers have focused on a relatively narrow array of effects. Examples include the effects of violent, pornographic, and sexual content in the media and minority stereotyping. This review demonstrates the need for researchers to construct stronger theories and conduct more programmatic research on another important, yet often ignored, media effect–the effect of ideal televised images on females' perceptions of, and satisfaction with, their own bodies. To accomplish its purposes, the paper begins with a review of the body image literature, including a discussion of current televised representations of female bodies and their effects on body satisfaction. Next, the paper argues that researchers should refer to two prominent media effects theories (cultivation theory and social cognitive theory) to better understand the process by which television influences body image. This latter review leads to ethical considerations and conclusions regarding probable effects of television on women's body satisfaction. 相似文献
19.
《The Journal of Academic Librarianship》2023,49(4):102741
Increasingly, organizations are facing turbulent and competitive times. Hence, the need for universities to capitalize on the robustness and diversity of their employees to maximize their success by attracting and developing an engaged, healthy, and high-performing workforce through the provision of stimulating work environments that will promote work-family balance, work motivation, job satisfaction and overall job commitment. This study was designed to investigate the effects of work motivation, job satisfaction, and work-family balance on job commitment as well as work motivation and work-family balance as they affect job satisfaction of library personnel in universities in North-central Nigeria. The total enumeration technique was used to cover all the 926 library personnel in the universities in North-central Nigeria. The validated questionnaire was used to collect data on 926 library personnel out of which 842 responded. The response rate achieved was 91 %. The study found that work-family balance, work motivation and job satisfaction had significant effect on the job commitment of the respondents. Job satisfaction has the most significant effect (41 %) on job commitment. It is therefore, recommended that university administrators, library managers and most especially policy makers in the education sector should give adequate attention to work-family balance, work motivation, and job satisfaction when planning to improve job commitment of their employees. In addition, they should consider work motivation and work-family balance to improve job satisfaction of the library employees. 相似文献
20.
This study investigated relationships between social media motivation, relative preferences for social media type, and network heterogeneity, using a U.S. national survey. By classifying social media into the symmetrical and the asymmetrical, we showed that relationship motivation was more likely to be associated with a preference for the symmetrical type, whereas information motivation with a preference for the asymmetrical. Network heterogeneity was positively predicted by relationship motivation but not by information motivation. Finally, a relative preference for the symmetrical type was found to mediate the association between relationship motivation and network heterogeneity. 相似文献