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1.
Kalpana Shankar 《The Information Society》2013,29(2):116-120
In emergencies, information sharing among and between officials, volunteers, and citizens is essential for effective recovery and management. Recently, volunteers and others have been using community technology centers, community wireless networks, and end-user social technologies such as blogs and Wikis to prepare for emergencies and communicate and coordinate response when they happen. This article argues that there is a need for a research agenda that combines our knowledge of community informatics with the principles of disaster management to understand how social networks form and mobilize in disasters and how information and communication technologies should be designed and deployed to engage, inform, and mobilize those volunteer and citizen networks. 相似文献
2.
《The Information Society》2008,24(2):116-120
In emergencies, information sharing among and between officials, volunteers, and citizens is essential for effective recovery and management. Recently, volunteers and others have been using community technology centers, community wireless networks, and end-user social technologies such as blogs and Wikis to prepare for emergencies and communicate and coordinate response when they happen. This article argues that there is a need for a research agenda that combines our knowledge of community informatics with the principles of disaster management to understand how social networks form and mobilize in disasters and how information and communication technologies should be designed and deployed to engage, inform, and mobilize those volunteer and citizen networks. 相似文献
3.
Contemporary information technologies such as social media have invigorated the way knowledge is shared within organizations to the extent that we have to rethink and reassess our understanding of the role and influence of technology in organizational processes and knowledge sharing. This paper uses the strategy as practice lens guided by the interpretivist philosophy to understand the influence of informal social media practices on knowledge sharing and work processes within an organization. The paper uses empirical evidence from the case study of a telecom organization in Tanzania to gain theoretical insight into informal social media practices and knowledge sharing. This research contributes to the Information Systems (IS) literature by asserting that organizational processes are achieved by mundane knowledge sharing mediated by informal social media use within the organization. Also, the study contributes to IS literature by highlighting how emerging informal practices are essential to daily processes within organizations. 相似文献
4.
The use of social media and Web 2.0 platforms is proliferating and affecting different formal and highly structured organisations including public safety agencies. Much of the research in the area has focussed on public use of social media during an emergency as well as how emergency agencies benefit from the data and information generated by this process. However, there is little understanding of “what are the operational implications of this public use on emergency management agencies and how does social media either positively or negatively impact these operations”? In order to progress research into this topic, we chose an engaged scholarship framework to shape a research agenda with the active participation of stakeholders. Hence, we conducted a series of workshops primarily involving over 100 public safety practitioners working in the area of disasters and emergency management who work in public safety agencies, humanitarian organisations, volunteering online platforms and volunteer groups in addition to 20 academics working on this area of enquiry. The findings highlight six different challenges that emergency responding organisations currently face in relation to social media use. We conceptualise these challenges as creating six operational tension zones for organisations. We discuss these tensions and their implications for future research and practice. 相似文献
5.
The aim of this research is to consider an analysis through case studies on how knowledge sharing may be successfully implemented. The study will clarify a conceptualisation that provides a new understanding of the relationship between unemployed graduates and the human capital concept. The cases adopted web documentation for the research technique, and an interpretive approach was used as the research paradigm. Two online recruitment agency sites were analysed through qualitative analysis. The connections show how knowledge sharing can be used as a medium to help unemployed graduates to get jobs through online recruitment agencies. High quality candidates must have good soft skills, problem-solving skills and employable value added skills to get the best jobs. The findings will be expressed as qualitative results from the two online recruitment agencies researched as the case studies for the paper. From these case studies, the findings will contribute to the ongoing study on how to implement knowledge sharing among undergraduates after they finished their studies. 相似文献
6.
借助社会网络分析方法,通过与知识管理活动尤其是知识共享的结合,构建了一个基于知识管理背景的知识创新与共享模型,探讨社会网络的联结特性和结构形态如何对知识创新与共享的实现过程产生促进作用,最后利用社会网络分析工具对知识管理虚拟社区中的知识共享行为进行了量化分析,从而找出人与人之间隐含的知识分布特点与共享规律,并对如何提高社区知识共享效率提出相应的策略,以促进网络结构的优化和虚拟社区的集体智慧发展。 相似文献
7.
Yan Yu Jin-Xing Hao Xiao-Ying Dong Mohamed Khalifa 《International Journal of Information Management》2013
Although it is a widely held belief that social capital facilitates knowledge sharing among individuals, there is little research that has deeply investigated the impacts of social capital at different levels on an individual's knowledge sharing behavior. To address this research gap, this study combines a multilevel approach and an optimal network configuration view to investigate the multilevel effects of social capital on individuals’ knowledge sharing in knowledge intensive work teams. This study makes a distinction between the social capital at the team-level and that of social capital at the individual level to examine their cross-level and direct effects on an individual's sharing of explicit and tacit knowledge. A survey involving 343 participants in 47 knowledge-intensive teams was conducted for testing the multilevel model. The results reveal that social capital at both levels jointly influences an individual's explicit and tacit knowledge sharing. Further, when individuals possess a moderate betweenness centrality and the whole team holds a moderate network density, team members’ knowledge sharing can be maximized. These findings offer a more comprehensive and precise understanding of the multilevel impacts of social capital on team members’ knowledge sharing behavior, thus contributing to the social capital theory, as well as knowledge management research and practices. 相似文献
8.
《International Journal of Information Management》2014,34(6):770-779
Project-based organizations (PBO) are nowadays widespread in almost all the activity sectors. This type of organizations poses complex problems for information and knowledge management due to the fragmentation and lack of uniformity of organizational structures, processes, practices, and technologies. The ineffectiveness of knowledge sharing over time, between project teams, is perhaps the most prominent issue that PBO must deal with. This strongly affects organizational learning, which seems to under-deliver value to PBO. Therefore, relevant knowledge is trapped in an “informational limbo” out of reach, not being capitalized for the organization. This is particularly true in research and development (R&D) institutions, where knowledge sharing can be hindered by conceptual misunderstandings resulting from different disciplines, cultures and ways of working of project participants. This paper addresses such issues by analyzing, in a comprehensive way, how information and knowledge management can better suit project team's needs and at the same time improve organizational learning. An ethnographic study, based on immersed participant observation, is performed at a Portuguese R&D Institute, in order to understand the link between the way information is managed in a project and how people interact and learn by sharing knowledge between projects. Results provide a set of enterprise information management (EIM) recommendations. Findings also suggest that a PBO-wide EIM strategy, balancing knowledge codification and personalization mechanisms, is a feasible solution to overcome the problems of knowledge sharing in PBO. 相似文献
9.
Yong Sauk Hau Byoungsoo Kim Heeseok Lee Young-Gul Kim 《International Journal of Information Management》2013
Due to the importance of knowledge in today's competitive world, an understanding of how to enhance employee knowledge sharing has become critical. This study develops an integrated model to understand key factors of employee knowledge sharing intentions through constructs prescribed by two established knowledge management research streams, namely, those concerning individual motivations and social capital. This study classifies employee knowledge sharing intentions as either tacit or explicit and investigates whether the level of the determinants and their influences differ between the two. The research model is tested with survey data collected from 2010 employees in multiple industries. Analysis results show that the proposed model significantly explains the variance of employees’ tacit and explicit knowledge sharing intentions. This finding indicates that the model's unified perspective enhances our knowledge of how to improve employee knowledge sharing. The new findings reveal that organizational rewards have a negative effect on employees’ tacit knowledge sharing intentions but a positive influence on their explicit knowledge sharing intentions. The analysis results confirm that reciprocity, enjoyment, and social capital contribute significantly to enhancing employees’ tacit and explicit knowledge sharing intentions. Additionally, these factors have more positive effects on tacit than on explicit knowledge intentions. The implications of the new findings are discussed. 相似文献
10.
Social tagging systems enable users to assign arbitrary tags to various digital resources. However, they face vague-meaning problems when users retrieve or present resources with the keyword-based tags. In order to solve these problems, this study takes advantage of Semantic Web technology and the topological characteristics of knowledge maps to develop a system that comprises a semantic tagging mechanism and triple-pattern and visual searching mechanisms. A field experiment was conducted to evaluate the effectiveness and user acceptance of these mechanisms in a knowledge sharing context. The results show that the semantic social tagging system is more effective than a keyword-based system. The visualized knowledge map helps users capture an overview of the knowledge domain, reduce cognitive effort for the search, and obtain more enjoyment. Traditional keyword tagging with a keyword search still has the advantage of ease of use and the users had higher intention to use it. This study also proposes directions for future development of semantic social tagging systems. 相似文献
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12.
As the US federal civilian workforce is ‘graying’, knowledge management (KM) can play a critical role in the strategic management of human capital in a government organization. KM should probably be a key pillar of the human capital strategy, along with competency management, performance management, and change management. Even though the need is great for knowledge management in government organizations, many of these agencies do not have a clear vision or strategy as to how to implement KM in their organization. To help those in the federal sector in implementing KM, this paper will discuss components of the knowledge management implementation plan at a leading US government organization (using GOV as the pseudonym) following a KM pyramid framework. 相似文献
13.
本文阐述了在富媒体环境下和数字化校园建设的架构下,数据的类型和集合不断增加,技术发展推动新一代图书馆知识资源建设和知识规划的变革,富媒体环境下信息技术和资源类型使新一代图书馆的服务框架、资源框架、知识链框架、管理框架（质量控制框架）、技术支撑框架、数字空间知识框架、外部辅助框架等发生变化。具体影响有环境、空间、资源、新技术、管理、协同关系、实现流程、服务、使用、安全、保存、外包、交互等知识存储、利用、发展因素,富媒体和信息技术集成了以数据为基础的知识机构、知识组织、知识共享等各种资源因素之间的复用关系,这些关系与组合构成新一代图书馆新技术新媒体推动下的富媒体虚拟知识运行机制、知识服务及知识服务支撑、资源整合（Open Access、机构知识库）、管理策略、知识空间复用等。 相似文献
14.
基于知识特性的知识分享机制研究 总被引：1，自引：0，他引：1
企业知识管理要求将诸多的个人知识有机地融合为企业知识,如何建立一种有效的机制 使知识分享规范化,这个问题已经成为知识管理的关键。本文通过对显性知识和隐性知识的研究 分析,提出显性知识和隐性知识分享机制,并阐述了知识分享的保证机制。 相似文献
15.
以SCI收录的知识研究相关文献为对象,对国际知识管理研究的领域分布情况进行知识地图分析。引入G-N聚类算法,对知识管理研究的领域知识地图进行聚类分析。研究表明,知识管理研究的领域知识地图可以较为明显地分为5个研究板块,即知识管理技术研究、企业知识管理研究、产业知识管理研究、社会知识管理研究、知识管理系统研究,以及图书馆知识管理研究。最后,对5个知识管理基本研究领域的发展情况进行了简要述评。 相似文献
16.
[目的/意义]从用户感知视角，探究学术虚拟社区知识共享的关键影响因素，有助于推动虚拟环境下的知识分享行为。[方法/过程]基于UTAUT模型，构建了一个包含绩效期望、努力期望、社会影响、便利条件和感知知识优势的综合效应模型，基于352份有效问卷，运用结构方程模型和回归分析进行了实证检验。[结果/结论]绩效期望、努力期望、社会影响正向影响知识共享意愿，并进而影响共享行为；便利条件正向影响知识共享行为；除自我身份与共享意愿之间的调节作用不显著外，感知知识优势调节各变量与知识共享意愿、共享行为之间的关系。提升知识分享的绩效预期和努力期望，增强社区成员的归属感、自我身份认同和自我效能感以及保持成员间适度的知识势差有助于提升虚拟社区知识共享行为。 相似文献
17.
In the last decade, there has been increasing pressure on academic laboratories to produce practical results. The last 10 years also have seen a growing interest in knowledge management, a management discipline believed to enhance organizations’ innovative capability by the sharing and creation of knowledge. While most knowledge management cases refer to the business setting, we believe that the introduction of these practices can also enhance knowledge creation and knowledge sharing within and among research units. This paper focuses on a pilot study being conducted at a Japanese public graduate university – JAIST – under a Center of Excellence (COE) program that was established to bring the performance of research laboratories up to a world class level in productivity by applying the theories and tools of knowledge science. This study is a cooperative effort between the School of Knowledge Science, doing research on knowledge management and systems, and two research laboratories in the School of Materials Science, doing basic and applied research on materials science. The goal of this project is to enhance materials science students’ capabilities so that they become successful creators of new scientific knowledge. A group of seven graduate research students volunteered for the study. As one of the first steps, we introduced a formal and periodic written reporting system that motivates students to think strategically about their experiments, helps them to improve their communications skills, and enables students to self-evaluate their skills and supervisors to evaluate the students’ skills as well as monitor their progress and developments in a formalized way. Since the project is relatively new, these preliminary results are associated with a generalized awareness and participation of the students in the project. However, we are expecting to obtain more concrete results, that is, quantifiable improvements in scientific production, in the near future. 相似文献
18.
The social processes involved in engaging small groups of 3–15 managers in their sharing, organising, acquiring, creating and using knowledge can be supported with software and facilitator assistance. This paper introduces three such systems that we have used as facilitators to support groups of managers in their social process of decision-making by managing knowledge during face-to-face meetings. The systems include Compendium, Group Explorer (with Decision Explorer) and V*I*S*A. We review these systems for group knowledge management where the aim is for better decision-making, and discuss the principles of deploying each in a group meeting. 相似文献
19.
This paper examines how alternative food networks (AFNs) cultivate engagement on a social media platform. Using the method proposed in Kar and Dwivedi (2020) and Berente et al. (2019), we contribute to theory through combining exploratory text analysis with model testing. Using the theoretical lens of relationship cultivation and social media engagement, we collected 55,358 original Weibo posts by 90 farms and other AFN participants in China and used Latent Dirichlet Allocation (LDA) modeling for topic analysis. We then used the literature to map the topics with constructs and developed a theoretical model. To validate the theoretical model, a panel dataset was constructed on Weibo account and year level, with Chinese city-level yearly economic data included as control variables. A fixed effects panel data regression analysis was performed. The empirical results revealed that posts centered on openness/disclosure, sharing of tasks, and knowledge sharing result in positive levels of social media engagement. Posting about irrelevant information and advertising that uses repetitive wording in multiple posts had negative effects on engagement. Our findings suggest that cultivating engagement requires different relationship strategies, and social media platforms should be leveraged according to the context and the purpose of the social cause. Our research is also among the early studies that use both big data analysis of large quantities of textual data and model validation for theoretical insights. 相似文献
20.
虚拟社区用户忠诚对于虚拟社区的长期可持续性发展尤为重要。本研究以知识分享行为（知识共享数量和质量）为中介变量,探讨社会资本（信任、社会联结性、共同愿景）和外部动机（互惠动机、声誉动机）对社区忠诚的作用机理,并通过结构方程模型进行验证。研究结果表明,信任和外部动机通过知识共享数量和质量对社区忠诚有显著正向影响,社会联结性仅通过知识共享数量对社区忠诚有显著影响;信任和外部动机对知识共享数量和质量有显著正向影响,社会联结性仅显著影响知识共享数量,而共同愿景对知识共享数量和质量均无显著影响;知识共享行为对社区忠诚有显著正向影响,并且知识共享质量对社区忠诚的影响更显著。该结论为企业重视虚拟社区用户知识分享行为从而吸引和留住虚拟社区用户提供了决策支持,为企业更好的运营虚拟社区并利用虚拟社区获得可持续发展提供了重要启示。 相似文献