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通过对移动服务供应链模型相关理论基础的回顾评述,包括服务供应链、服务供应链模型和移动服务供应链等,并考虑到移动服务供应链的结构特性,构建了一个基于用户体验管理(CEM)的通用移动服务供应链结构模型。然后,详细阐述了模型中各管理要素,包括CEM、需求管理、能力管理、关系管理和信息流管理,并讨论了该模型在移动图书馆服务中的应用。最后,对移动服务供应链的研究趋势进行了展望。 相似文献
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《内蒙古科技与经济》2017,(6)
简要论述用户体验理论及其要素,并根据大学图书馆网站自身特点,结合用户体验的几大要素设计模型,着重论述网站的视觉设计、信息系统构建、用户交互及个性化设计方案的重要性,通过实验检验模型,分析用户对实验模型的满意度。本研究有助于大学图书馆网站根据用户体验设计出满足用户需求的网站,增加用户使用图书馆网站的乐趣,提高用户利用图书馆网站的积极性。 相似文献
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移动阅读用户满意度与持续使用意愿影响因素研究——以内容聚合类APP为例 总被引：1，自引：0，他引：1
近年来,移动阅读服务中用户的持续使用与黏性受到了学界和业界的关注。在分析移动阅读特点的基础上,基于ECM-IT模型和DM模型,构建了新的持续使用意愿研究模型,并通过实证研究,得到了以下结论:一是扩展后的ECM-IT和DM模型适用于移动阅读情境;二是满意度、感知有用性、感知娱乐性等因素对用户持续使用有显著影响;三是移动阅读服务的内容、界面、个性化服务等功能对用户满意度有显著影响,分享、转发、评论等社交化互动服务对用户满意度没有显著影响。 相似文献
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随着科技的不断更新,图书馆的服务内容不断创新,高校的移动数字图书馆服务成为了人们关注的焦点。如何提高用户的服务质量满意度,更好的满足用户需求成为急需解决的问题。本文针对高校移动数字图书馆服务质量统计数据质量评估问题,综合若干国家统计部门与国际组织的统计质量,确立高校移动数字图书馆服务统计数据质量维度测评体系。基于该量表的问卷调查结果显示,本研究的测量问项基本可以通过信度与效度检验,并进行用户重要性认知的满意度检验和不同数据以来程度的用户满意度检验。本文构建的质量维度及测评量表的设计是较为合理的,调查得到的数据可以用于进一步的研究分析。 相似文献
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[目的/意义] 移动视觉搜索是智慧图书馆知识服务创新的重要内容。移动环境下,根据动态变化的情境推断用户意图,为用户提供合适的资源是智慧型知识服务的必然要求。[方法/过程] 在分析融合情境的智慧图书馆移动视觉搜索服务模型构建动因的基础上,归纳模型的内在特征,对模型体系框架和关键问题进行了设计和论述,并提出相应的技术要点。[结果/结论] 将情境计算应用于移动视觉搜索服务中,是弥补语义鸿沟、提高查询相关度和用户满意度的有效途径。该研究可为智慧图书馆个性化知识服务的优化提供参考。 相似文献
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【目的/意义】数智时代移动专业虚拟社区已然成为专业用户对领域知识获取、共享及创新的主渠道。从用
户需求层面进行探究,对数智环境下移动专业虚拟社区资源组织及服务模式建设提供有益参考。【方法/过程】本文
运用扎根理论方法,对19位用户进行深度访谈获取原始资料,通过三级编码得到概念范畴及其逻辑关系,具体涵盖
了6个主范畴、19个范畴和71个初始概念,构建了数智环境下移动专业虚拟社区用户需求理论模型（SUR）。【结果/
结论】从主范畴关系结构可以看出,资源需求与基础服务构成了移动专业虚拟社区用户需求的建构因素;用户认知
收益和社交效用对数智环境下移动专业虚拟社区用户需求产生起内部驱动作用;内容质量和服务优化对数智环境
下移动专业虚拟社区用户需求产生起外部驱动作用。【创新/局限】本研究提出的用户需求模型为移动专业虚拟社
区在数智环境下开展服务优化提供有益参考。后续研究可以通过实证方法验证模型的科学性和合理性。 相似文献
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文章分析了移动政务各要素间的关系以及移动政务服务及其用户,进而以用户"认识—接受—评价"服务为主线,融合用户对政务服务的各种特性需求,最终构建了移动政务的用户需求模型。 相似文献
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[目的/意义] 构建移动云存储服务质量评价指标体系,对移动云存储服务的不同质量要素进行分类,为促进移动云存储服务质量改进与提高提供参考。[方法/过程] 从技术质量、功能质量、交互质量、环境质量4个维度构建移动云存储服务质量评价指标体系,运用Kano模型对移动云存储服务质量要素进行分类,借助SII-DDI象限矩阵将服务质量要素进行决策优先级排序。[结果/结论] 研究发现：在20个质量要素中,2个为基本质量要素,8个为期望质量要素,4个为魅力质量要素,6个为无谓质量要素。决策优先级最低的是系统完善性和用户指南,最高的是系统响应性,其次是系统可靠性、安全保障、网络泛在性和设备反应速率。为提高用户满意度,移动云存储服务提供商需不断调查了解并尽可能满足用户的基本质量要素需求,重点提高环境要素中的期望质量要素,积极寻找发掘并提升改进用户的魅力质量要素需求。 相似文献
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A research group led by Prof. ZHAI Qiwei from the Institute for Nutritional Sciences under the CAS Shanghai Institutes for Biological Sciences has discovered that even relatively low doses of resveratrol-a chemical found in the skins of red grapes in red wine-can improve the sensitivity of mice to the hormone insulin according to a report in the October issue of Cell Metabolism.…… 《中国科学院院刊(英文版)》2008,22(1):14-15
Aresearch group led by Prof. ZHAI Qiwei from the Institute for Nutritional Sciences under the CAS Shanghai Institutes for Biological Sciences has discovered that even relatively low doses of resveratrol--a chemical found in the skins of red grapes and in red wine--can improve the sensitivity of mice to the hormone insulin, according to a report in the October,2007 issue of Cell Metabolism. As insulin resistance is often characterized as the most critical factor contributing to the development of Type 2 diabetes, the findings“provide a potential new therapeutic approach for preventing or treating” both conditions, the researchers said. 相似文献
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《中国科学院院刊(英文版)》2008,22(1):2-3
CAS should stick to the principle of rendering service to, and giving impetus for, the development of China＇s science enterprise by making S＆T innovations, said CAS President LU Yongxiang. The CAS president made the remarks in a recent talk to communicate the gist of the winter session of the Party＇s Leading-member Group at CAS, which was held from 7 to 11 January in Beijing. 相似文献
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Marjorie Armstrong-Stassen Margaret Landstrom Ramona Lumpkin 《The Information Society》1998,14(2):153-164
This study examined how students who had no prior experience with videoconferencing would react to the use of videoconferencing as an instructional medium. Students enrolled in seven different courses completed a questionnaire at the beginning of the semester and again at the end of the semester. Students at the origination and remote sites did not differ in their reactions toward videoconferencing but there was a significant difference for gender. Women reacted less favorably to videoconferencing. Compared to the beginning of the semester, students reported significantly less positive attitudes toward taking a course through videoconferencing at the end of the semester. There were no significant differences in students' attitudes toward videoconferencing across courses at the beginning of the semester but there were significant differences across the courses at the end of the semester. The results suggest the need for better preparation for both students and instructors. 相似文献
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《中国科学院院刊(英文版)》2008,22(1)
With great care, Dr. ZHOU Zhonghe takes out a package wrapped by cotton tissue from a drawer and says: "This is the gem of our collections: the fossil of a bird that lived 125 million years ago!" Then, pointing at a tiny mound, he explains: "Look, this is the claw and that is the head. It was in the egg shell and ready to hatch ... The species fell into a family of waterside inhabitants." 相似文献
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A joint study by Prof. ZHANG Zhibin from the CAS Institute of Zoology his co-workers from Norway US Swiss have indicated that historical outbreaks of migratory locusts in China were associated with cold spells suggesting that China's projected climate warming could decrease the pest's numbers. The study was published in Proceedings of the National Academy of Sciences on September .…… 《中国科学院院刊(英文版)》2008,22(1):6-7
Ajoint study by Prof. ZHANG Zhibin from the CAS Institute of Zoology and his co-workers from Norway, US and Swiss have indicated that historical outbreaks of migratory locusts in China were associated with cold spells, suggesting that China＇s projected climate warming could decrease the pest＇s numbers. The study was published in Proceedings of theNational Academy of Sciences on 17 September, 2007. 相似文献
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Caroline Haythornthwaite 《The Information Society》2001,17(3):211-226
A computer-mediated group is a complex entity whose members exchange many types of information via multiple means of communication in pursuit of goals specific to their environment. Over time, they coordinate technical features of media with locally enacted use to achieve a viable working arrangement. To explore this complex interaction, a case study is presented of the social networks of interactions and media use among members of a class of computer-supported distance learners. Results show how group structures associated with project teams dominated who communicated with whom, about what, and via which media over the term, and how media came to occupy their own communication niches: Webboard for diffuse class-wide communication; Internet Relay Chat more to named others but still for general communication across the class; and e-mail primarily for intrateam communication. Face-to-face interaction, occurring only during a short on-campus session, appears to have had a catalytic effect on social and emotional exchanges. Results suggest the need to structure exchanges to balance class-wide sharing of ideas with subgroup interactions that facilitate project completion, and to provide media that support these two modes of interaction. 相似文献
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Active biological molecules functional structures can be fabricated into a bio-mimetic system by using molecular assembly method. Such materials can be used for the drug delivery disease diagnosis therapy new nanodevice construction.…… 《中国科学院院刊(英文版)》2008,22(1):22-22
Active biological molecules and functional structures can be fabricated into a bio-mimetic system by using molecular assembly method. Such materials can be used for the drug delivery, disease diagnosis and therapy, and new nanodevice construction. 相似文献
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Electronic data interchange (EDI) provides means for interorganizational communication, creates network externalities, requires an advanced information technology (IT) infrastructure, and relies on standards. In the diffusion of such innovations, institutional involvement is imperative. Such institutions contain governmental agencies, national and global standardization organizations, local government, and nonprofit private organizations like industry associations. The last type of organizations we call intermediating institutions. They intermediate or coordinate ("inscribe") the activities of a group of would-be adopters. Unfortunately, little is known of how these organizations shape the EDI diffusion trajectory. In this article we examine one specific type of intermediating organizations?industry associations?and how they advanced the EDI diffusion process in the grocery sectors of Hong Kong, Denmark and Finland. We identify six institutional measures, placed into a matrix formed by the mode of involvement (influence vs. regulation) and the type of diffusion force (supply push vs. demand pull), that can be mobilized to further the EDI diffusion. Industry associations were found to be active users of all these measures to varying degrees. Their role was critical especially in knowledge building, knowledge deployment, and standard setting. Furthermore, institutional involvement varied due to policy and cultural contingencies and power dependencies. 相似文献
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Leah A. Lievrouw 《The Information Society》2000,16(2):155-159
This essay focuses on universal service and the Internet as means to support social and political participation. The emphasis on access to telecommunications systems in conventional approaches to universal service is contrasted with access to content. A model of the information environment is described that accounts for the roles of content and conduit, both of which are necessary conditions to achieve true access. A method is outlined for employing information indicators to observe or measure the information environment. 相似文献
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Puay Tang 《The Information Society》1998,14(1):19-31
The increasing prospects of digital piracy has prompted the perceived need by electronic publishers to adopt technical systems of protection, and governments to reform their copyright laws. This article is a preliminary study of the management of intellectual property by electronic publishers, defined as those involved in the production of online databases, and CD-ROMs. It focuses on three main issues: (1) how electronic publishers view the increasing threat of piracy; (2) the methods of protection employed to protect intellectual property in digital format; and (3) the importance of technological protection of intellectual property in electronic publications. The analysis is based on a sample of 23 UK electronic publishers. The interviews revealed an interesting assortment of protection methods and did not show that technological protection was a preferred way. Instead, the means of protection, in addition to copyright law, comprised niche markets, pricing, trust, bad publicity, and nontechnical and technical means. 相似文献